Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue
Possible
cause(s)
Possible solution(s)
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.
•
The phone in
use is not
activated, OR
•
Your phone has
ID blocker active.
•
This is a free feature, but you
must first register online to use it.
•
Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•
Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
432
SYNC®
2014 Expedition
(exd)
Owners Guide gf, 2nd Printing, November 2013
USA
(fus)