EN-21
Announcement of Error Message by
Universal Tone
• Hi or Lo Blood Glucose Result:
- Results larger than 600 mg/dL (33.3 mmol/L) are
represented as 999, i.e. three groups of nine short beeps
with pauses between the groups.
- Results lower than 10 mg/dL (0.5 mmol/L) are represented
as 000, i.e. three long beeps.
• Low Battery Warning: When the batteries are about to be
exhausted, 2 quick beeps are announced three times in
succession. This warning is sounded when the meter is
switched on.
• Other Errors: Other Error Messages are announced by 2
quick beeps four times in succession.
Blood Glucose Measurement
Symptom
Cause
What To Do
The device
does not
display a
message after
inserting a
test strip.
Batteries
exhausted.
Replace the battery
immediately and reset
date and time on the
meter setting.
Test strip inserted
upside down or
incompletely.
Insert the test strip with
contact bars end first
and facing up.
Defective device or
test strips.
Please contact customer
service.
Ambient
temperature
is below the
operating
temperature.
The operating
temperature range is
from 8°C to 45°C (46.4°F
to 113°F). Repeat the
test after the device and
test strip have reached
the above-mentioned
operating temperature.
Ambient
temperature
is above the
operating
temperature.
Appears when
the test strips are
expired.
(This only applies
to β-ketone test
strips)
Ensure the date and time
settings of the meter are
correct and up to date.
Insert the code strip again. If
the problem persists, please
check the expiry date of the
test strip.
Discard the expired test
strips. Use a new test strip
that is in date and repeat
the test.
