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12. Troubleshooting
If any of the following problems occur while operating the FA-1010, follow the troubleshooting
procedures below to see if the problem can be corrected before assuming a unit malfunction has
occurred.
IMPORTANT
If the problem is not corrected by performing the procedures below, turn the unit off
and then on again. If this still does not correct the problem, contact your dealer.
Problem
Check
Remedy
Unable to operate.
Is the unit powered on?
Turn the power of the unit on referring to
Section 2-1.
Is the cable properly
connecting the FA-1010
to a PC?
Connect units referring to Section 2-2.
Is a proper cable being
used to connect the
FA-1010 to a PC?
Verify the cable is shorter than 100 m.
Verify that a proper cable is being used as
described in Section 3-4-1.
”.
The GENLOCK status
LED remains unlit.
Is a genlock signal
properly being input to
the GENLOCK IN
connector?
Verify that a genlock signal is properly
connected referring to Section 2-2.
”.
The POWER1 /
POWER2 status LED
is lit red.
Is the power cord
properly connected?
Normal state LED
indications are as
follows:
PW1 ON -> lit green
PW2 OFF -> lit red
PW1 ON - > lit green
PW2 absent -> unlit
Verify that the power cord is properly
connected referring to Section 2-2.
”. If the red LED stays lit, the power
supply unit may have a problem. Contact
your dealer for assistance.
The FAN ALARM LED
is lit red.
Is anything obstructing a
fan from turning?
Remove the obstruction. If the red LED
stays lit, a fan(s) may be experiencing a
problem. Contact your dealer for
assistance.
Button and text
displays are partially
missing.
Is the font set to larger
than 100%?
Set the font size for the OS to 100%.
Forgot the IP address.
Open the top panel of the unit, then set
Dipswitch DS2 pin 3 to ON. The unit can
start up with the default IP address
(192.168.0.10). Once the unit starts up,
change the IP address in the Network
settings, then return Dipswitch pin3 to
OFF. Dipswitch settings must be
conducted carefully. Refer to Section 2-3.
“Internal Settings” for details.