Malfunctions, possible causes and solutions
52
BOILER
STATUS
MALFUNCTION
PROBABLE CAUSE
USER'S TASKS
QUALIFIED PERSON-
NEL'S TASKS
E31**
No communication possi
-
ble with Remote Control.
Connector cable between
boiler and remote control
disconnected.
Contact qualified person-
nel
Reconnect it.
Remote control faulty.
Contact qualified person-
nel
Replace it.
E76**
Gas valve modulation coil
is not working.
Electronic board and gas
valve link is electrically
disconnected or faulty.
Contact qualified person-
nel
Check connection to the
gas valve.
Gas valve modulation coil
is faulty.
Contact qualified person-
nel
Replace gas valve modula-
tion coil.
E78**
Flow water temperature
gradient is too high.
Circulation pump is blo
-
cked.
Contact qualified person-
nel
Check the circulation
pump.
Cut-off valves (if any) are
closed.
Contact qualified person-
nel
Check system.
E99
The max. number of resets
from the Remote Control
has been reached.
The user has reached the
max. number of resettable
values from the Remote
Control.
Press RESET.
(*) errors that can be reset bythe user, press and hold
RESET
.
(**) self-resettable errors, they automatically reset as soon as the failure is fixed.