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16 

25FB425A/W, 50FB425A/W

Ice transport tube replacement

1.  Remove top and rear access panel from dispenser (lower front panel in freestanding unit).
2.  Disconnect existing ice tube from engaging pin on transport tube bracket in ice storage bin and pull down 

through dispenser chase.

3.  Disconnect opposite end of tube from ice machine.
4.  Run end of new ice transport tube with 3/16" (5 mm) hole through internal chase in rear inside corner of 

dispenser (left side as you face dispenser) and push up into storage area.

5.  Push the 3/16" (5 mm) hole near end of tube into pin on ice tube bracket (Fig 3).

Fig. 3

A

A

   1"

(26mm) 

Section A – A

.3/16" (5mm)

 dia. hole

engaging pin

3/16 (5mm) ice tube hole

ice hose mounting bracket

ice level control stat

ice tube

1"

(26mm)

6.  Slip supplied hose clamp on opposite end of new ice transport tube. Place end of tube in cup of hot water 

to soften and spread with pliers to ease assembly and prevent coupler edge from cutting inner wall of 
tube 

(Fig 4).

Fig. 4

Hot Water

160 F (71 C)

7.  Carefully push tube onto icemaker. 

Do not twist hose when securing to evaporator.

Note:  Only use tubing supplied by Follett Corporation. 

8.  Fasten tube on port with hose clamp, ensure that clamp is positioned on evaporator side of nozzle flange.
9.  Tighten clamp.

Summary of Contents for Symphony Plus 25 series

Page 1: ...le support To ensure that this equipment delivers that same degree of service review this guide carefully before you begin your installation Should you have need technical help please call our Technical Service group at 877 612 5086 or 610 252 7301 Please have your model number serial number and complete and detailed explanation of the problem when contacting Technical Service Getting Started Afte...

Page 2: ...nser troubleshooting 13 Lever model troubleshooting guide 13 SensorSAFE model troubleshooting guide 14 Disassembly and replacement instructions 15 Ice transport tube replacement 16 Thermostat locations 17 Replacement parts 18 Dispenser exterior 18 Dispense chute and splash panel models with lever dispensing 20 Dispense chute and splash panel models with SensorSAFE infrared dispensing 21 Dispenser ...

Page 3: ...acity in lb 50FB425A CAUTION Do not tilt unit further than 30 off vertical during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Follett recommends a Follett water filter system be installed in the ice machine inlet water line standard capac...

Page 4: ...t Air temp 100 F 38 C Max 50 F 10 C Min Best performance below 80 F 27 C Water temp 90 F 32 C Max 45 F 7 2 C Min Best performance below 70 F 21 C Water pressure psi bar 70 5 Max 10 0 7 Min Plumbing 25 50 FB with ice machine in base Dispenser drain 3 4 MPT Ice machine drain 3 4 MPT Dispenser water inlet 3 8 FPT RIDE IM water inlet Cond inlet w c only 3 8 FPT Cond drain w c only 3 8 FPT Note Water s...

Page 5: ...ting on back of dispenser 4 Run drain lines to wall or floor drain If ice machine drain fitting is below an intended wall drain a condensate pump must be used 5 If ice machine is a water cooled unit connect water cooled condenser supply line to 3 8 FPT condenser inlet fitting on back of dispenser Note Do not run condenser supply water through ice machine water filter system 6 Connect condenser dra...

Page 6: ...over by removing two screws at bottom corners of cover Lift cover slightly and pull forward 11 If dispenser is equipped with SensorSAFE remove protective plastic coating from dispense sensor labels 12 Turn on dispenser power and bin signal rocker switches Check dispenser and ice machine operation 13 Clean ice machine according to cleaning section Discard ice made during cleaning process 14 Turn of...

Page 7: ...associated cleaning and sanitizing procedures are designed for use with potable water sources The presence or suspected presence of infectious agents may call for additional measures including the replacement of components and more comprehensive disinfection measures Follett recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent subject matter ex...

Page 8: ...ocedure should always include both the ice machine and dispenser ice machine should be cleaned first followed by the dispenser Icemaking system can be cleaned in place CAUTION Wear rubber gloves and safety goggles or face shield when handling SafeCLEAN Plus and IMS III solutions Use only Follett approved cleaners It is a violation of Federal law to use the Nu Calgon IMS III solution in a manner in...

Page 9: ...age hopper Do not allow water to run through motor shaft hole in bottom of hopper 9 When machine is finished cleaning the MAINTENANCE light will turn off Finish cleaning SafeCLEAN Plus only 10 If the dispenser is equipped with a Chilled Water Accessory continue to Step 10 a if not skip to Step 11 a Remove four screws securing splash panel b Disconnect 3 4 19 mm drain line from bottom of chilled wa...

Page 10: ...19 mm drain line from bottom of chilled water canister c Loosen do not remove screw securing front bracket of chilled water canister to bottom of dispenser hopper d Rotate canister clockwise to release front bracket then pull canister forward to disengage rear bracket e Remove chilled water coil from canister and clean with cloth wrung out in sanitizing solution f Wipe inside of chilled water cani...

Page 11: ...MOTOR 91 WHITE 92 PURPLE LEVER DISPENSERS SPLASH PANEL 1 4 2 3 5 1 2 S 87 WHITE 86 WHITE 88 BLUE 89 PURPLE 82 BLUE 83 PURPLE 81 WHITE 84 RED 4 1 3 2 7 6 5 8 9 1 POWER BOX 4x4 SCREW GROUND 4 2 3 1 2 3 1 2 5 4 77 RED 35 BLUE 37 ORANGE 76 WHITE 36 PURPLE 39 BLACK 38 WHITE 74 GREEN 75 BLACK 72 BLACK 73 WHITE 74 GREEN 79 BLACK 78 WHITE NEUTRAL WHITE GROUND GREEN 115 1 60 BLACK TO ICE MACHINE POWER TO I...

Page 12: ... 98 BLACK 98 BLACK SCREW GROUND SensorSAFE DISPENSERS CONTROL BOX TO SPLASH PANEL 1 2 M DISPENSE MOTOR 91 WHITE 92 PURPLE 4 1 3 2 7 6 5 8 9 1 POWER BOX 4x4 SCREW GROUND 4 2 3 1 2 3 1 2 5 4 77 RED 35 BLUE 37 ORANGE 76 WHITE 36 PURPLE 39 BLACK 38 WHITE 74 GREEN 75 BLACK 72 BLACK 73 WHITE 74 GREEN 79 BLACK 78 WHITE NEUTRAL WHITE GROUND GREEN 115 1 60 BLACK TO ICE MACHINE POWER TO ICE MACHINE BIN SIGN...

Page 13: ...nse water 1 Dispense switch contacts burned shut 2 Debris preventing valve from closing 1 Replace water solenoid valve 2 Replace dispense switch 3 Check switch turn on or replace if faulty Water runs continuously 1 Faulty water solenoid valve 2 Faulty dispense switch 3 Power switch off or faulty 1 Check switch and replace if faulty 2 Remove and clean valve Dispense wheel rotates continuously Dispe...

Page 14: ...required see lens sensor troubleshooting ON OFF OFF If there is power on any output terminal WTR or WM on control board replace board Board guide LEDs when illuminated indicate the following PWR board power CLN cleaning no dispensing cycle ICE ice dispensing activated WTR water dispensing activated Terminals LI incoming power hot L2 neutral terminals WTR power terminal for water solenoid WM power ...

Page 15: ...cer against wheel and allow baffle to drop until it touches spacer 7 Tighten thumbnuts and remove spacer Drive bar removal 1 Remove dispense wheel from dispenser see above 2 Pull drive bar out of its channel in bottom of wheel Wheelmotor removal 1 Shut water off Remove front cover 2 Remove dispense wheel and dispense chute covers see above 3 Remove splash panel Water line to solenoid valve can be ...

Page 16: ... 16 5 mm hole near end of tube into pin on ice tube bracket Fig 3 Fig 3 A A 1 26mm Section A A 3 16 5mm dia hole engaging pin 3 16 5mm ice tube hole ice hose mounting bracket ice level control stat ice tube 1 26mm 6 Slip supplied hose clamp on opposite end of new ice transport tube Place end of tube in cup of hot water to soften and spread with pliers to ease assembly and prevent coupler edge from...

Page 17: ...FB425A W 17 Thermostat locations well nut ice level control stat rubber grommet control box assembly ice mounting hose bracket knurled screw hopper assembly ice level control stat bin thermostat control box assembly ...

Page 18: ...l base stand perforated 01074194 7 Leg kit 6 15 3 cm adjustable for freestanding units set of 4 502088 Not shown Single leg for freestanding units 502298 Not shown Drain fitting plastic ice machine freestanding units includes screws 00109728 Not shown Cord and plug power dispenser 01027648 8 Clean switch SensorSAFE 502359 Not shown Cord and plug bin signal freestanding dispensers 3 ft 01074210 Not...

Page 19: ... drive includes key and stud 501619 4 Fan blade wheel motor 501607 Not shown Chain pitch 64 link 00182246 5 Sprocket drive shaft 35T includes drive shaft key 502692 6 Sprocket wheel motor 10T 501019 7 Bearing drive shaft 501024 Not shown Connecting link chain 500799 8 Key drive shaft 500367 9 Key wheel motor 205991 10 Dispenser drive assembly parts 1 9 above 00192971 ...

Page 20: ...oduct protection1 01041201 9 Chute water with Agion 01042266 10 Solenoid assembly water 120V 60Hz includes solenoid valve tube bracket inlet and outlet fittings 120V 60Hz 01049121 11 Fitting inlet 1 4 tube x 1 8 MNPT straight 00991232 12 Fitting outlet 1 8 MPT x 3 8 comp 502262 13 Solenoid valve water 120 V 60Hz 502243 14 Boot dispense switch button 501841 15 Splash panel lever dispense 01038603 N...

Page 21: ...lash panel SensorSAFE dispense wall hung 01049154 6 Solenoid assembly water includes solenoid valve tube bracket inlet and outlet fittings 120V 60Hz 01049121 7 Bracket lever and water solenoid 01039635 8 Tube water station 502356 9 Fitting outlet 1 8 MPT x 3 8 comp 502262 10 Solenoid valve water 120 V 60Hz 502243 11 Fitting inlet 1 4 tube x 1 8 MNPT straight 00991232 12 Sensor includes lens and ty...

Page 22: ...ispenser electrical box SensorSAFE models 3 4 2 1 Reference Description Part 1 Thermostat 500514 2 Switch dispenser power 502209 2 Switch ice machine bin signal 502209 3 Board SensorSAFE 502242 4 Standoff board 4 required 501959 ...

Page 23: ...25FB425A W 50FB425A W 23 Dispenser electrical box lever models 2 1 Reference Description Part 1 Thermostat 500514 2 Switch dispenser power 502209 2 Switch ice machine bin signal 502209 ...

Page 24: ... components 1 4 4 3 6 2 5 Reference Description Part 1 Lid bin secured 01072776 2 Wheel dispense includes 501612 502821 3 Baffle ice 501608 4 Bracket ice tube 502712 5 Rod threaded includes knurled nut 501612 6 Screws knurled 501613 ...

Page 25: ...y sold by the foot 501176 Not shown Ice transport tube assembly 50 FB units 502328 Not shown Ice transport tube assembly 25 FB units 502329 Chilled water components 1 2 3 Reference Description Part 1 Fitting water coil 502599 2 Brackets chilled water canister pair includes screws 502600 3 Elbow drain 502605 Not shown Assembly chilled water 01074129 Not shown Coil chilled water includes two 502599 ...

Page 26: ...ity filter system Not shown Carbonless high capacity water filter system one per ice machine Horizon and Mae stro series ice machines 01050442 Not shown Carbonless high capacity water filter cartridge primary single 01050426 Not shown Carbonless high capacity water filter cartridge primary carton of 6 01050434 Not shown Water pre filter cartridge pre filter single 00130211 Not shown Water pre filt...

Page 27: ...imum efficiency Follett LLC will not be liable for any consequential damages expenses connecting or disconnecting charges or any losses resulting from a defect of the machine For full warranty details visit our website www follettice com productwarranties Registering your equipments helps Follett track your equipment s service history should you need to contact us for technical support and your fe...

Page 28: ...on is a registered trademark of Agion Technologies Inc Wakefield MA USA SafeCLEAN SaniSponge SensorSAFE and Symphony Plus are trademarks of Follett LLC Follett is a registered trademarks of Follett LLC registered in US 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 www follettice com ...

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