22
FZR1/FZR2 Compact Freezers
Freezer Troubleshooting
Before calling for service
1. Check that unit is plugged in.
2. Test outlet with another appliance to verify power.
Troubleshooting Matrix
Sympton
Possible Cause
Solution
Freezer does not operate (no
components run).
Power switch faulty or in OFF position;
loose connection.
Turn power switch to ON; check switch
and connections.
Freezer not plugged in.
Connect plug.
No power to cord.
Restore power.
Temp controller not energizing
components.
Check controller contact terminals for
power. Replace controller if needed.
Probe not sensing set point
temperature.
Replace controller and/or probe.
Compressor does not run.
Thermal overload open or defective.
Allow to cool or replace.
Capacitor and/or relay defective.
Replace as required.
Compressor defective.
Replace compressor.
Evaporator fan motor does not run.
Defective fan motor.
Replace fan motor.
Freezer does not shut off.
Controller not sensing cut-off
temperature.
Replace controller and/or probe.
Controller keeping refrigeration system
energized.
Replace controller.
Freezer does not maintain temperature
(all components run).
Condenser or evaporator coil needs
cleaning.
Clean coils.
Faulty door gasket.
Replace door gasket.
Excessively high ambient or
indadequate air clearance.
Maximum recommended ambient is
100 F (38 C). S
ee
Locating the Freezer
on page 4
.
Refrigerant leak.
Locate and repair leak.
Incorrect refrigerant charge.
Recover, evaluate and weigh in correct
charge.
Plugged TXV.
Replace TXV and filter drier.
Inefficient compressor.
Consult technical services.
If problems persist after following this basic troubleshooting guide, call Follett technical service
group at (877) 612-5086 or +1 (610) 252-7301.
