Welcome to Follett
Follett icemakers enjoy a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that your icemaker delivers this high performance, we ask that you review the
cleaning instructions on this page and retain this manual on file for use by the service technicians maintaining the
unit. Should you have any questions or require technical help at any time, please call our technical service group
at (800) 523-9361, (888) 2-FOLLETT or (610) 252-7301.
Table of contents
Preventive maintenance information
Page 1
Cleaning instructions
2 - 3
Overview of Follett icemaking process
3
Normal operation circuit sequences
4 - 6
Diagnostic circuit sequences
7 - 8
T5A/W icemaker circuitry (used on ice storage bin)
9
Refrigeration cycle diagram
9
Test data
10
Refrigeration system
11
Disassembly instructions
12
Troubleshooting guide
13 - 14
Replacement parts
15 - 23
Important operator information
Cleaning procedures
Recommended monthly cleaning of condenser
(air-cooled icemaker only)
1. Use vacuum cleaner or stiff brush to carefully clean condenser coils of air-cooled icemaker to ensure optimal
performance.
2. When reinstalling counter panels in front of remote icemakers, be sure ventilation louvers line up with
condenser air duct.
Preventive maintenance
Periodic cleaning of Follett’s icemaker system is required to ensure peak performance and delivery of clean,
sanitary ice. The recommended cleaning procedures which follow should be performed at least as frequently as
recommended below and more often if environmental conditions dictate.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system in
most cases should be performed by your facility’s maintenance staff or a Follett authorized service agent.
Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed
according to the schedule below. Service problems resulting from lack of preventive maintenance will not be
covered under the Follett warranty.
