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Recommended weekly cleaning 

  1.  Wash drain pan and grille with Solution A above. Rinse thoroughly.

  2.  Slowly pour solution of 237ml (8 oz) household bleach mixed with 3.8L (1 gal) hot water into drain pan to help 

prevent algae growth in drain lines.

If dispenser is a SensorSAFE unit:

  3.  Deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover. 

  4.  Clean lens using soft cloth and mild, non-abrasive cleaner. 

  5.  Reactivate dispenser by depressing and releasing clean switch a second time (dispenser automatically 

reactivates after two minutes).

Recommended quarterly cleaning of dispenser hopper 

 

Note:

 If icemaker and dispenser are cleaned and sanitized at the same time, icemaker should be completed fi rst.

  1.  Remove ice from dispenser.

  2.  Working inside storage area, remove center thumbscrew from dispense wheel, tilt wheel up toward back to clear 

baffle and lift wheel out.

  3.  Remove front cover, chute cover and clear plastic chute.

  4.  Wipe lid, wheel, baffle, inside of storage area and clear plastic chute with damp cloth wrung out in Solution A.

  5.  Rinse all above items with damp cloth rinsed and wrung out in clear water.

  6.  Wipe all bin surfaces with Solution A.

  7.  Rinse thoroughly with clear, potable water.

  8.  Wipe with Solution B to sanitize.

  9.  Reinstall dispense wheel and other components.

If dispenser is equipped with chilled water accessory:

  1.  Remove four screws securing splash panel.

  2.  Disconnect 19mm (3/4") drain line from bottom of chilled water canister.

  3.  Loosen (do not remove) screw securing front bracket of chilled water canister to bottom of dispenser hopper.

  4.  Rotate canister clockwise to release front bracket, then pull canister forward to disengage rear bracket.

  5.  Remove chilled water coil from canister and clean with cloth wrung out in Solution A.

  6.  Wipe inside of chilled water canister with cloth wrung out in Solution A.

  7.  Rinse all above items with damp cloth wrung out in clear water.

  8.  Sanitize all above items with damp cloth wrung out in Solution B. Do not rinse.

  9.  Reinstall chilled water coil into canister (rubber alignment grommet on coil tubing must be located outside 

chilled water canister to hold coil securely against canister wall).

 10.  Reinstall chilled water assembly on dispenser and tighten screw securing front bracket.

  11.  Reconnect 19mm (3/4") drain line to chilled water canister.

 12.  Reinstall splash panel and top front cover.

 13.  Restore power and test operation.

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Quarterly cleaning of icemaker system

Units with icemakers require icemaker cleaning at least every 3 months, and more often if local water 
conditions dictate. Failure to clean icemaker will result in decreased performance and potential damage 
to icemaker. Refer to Icemaker Operation and Service Manual for specifi c cleaning instructions.

To avoid possible damage to motor assembly, use a damp cloth only. Do not allow water to run 

through center hole in bottom of bin area.

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Summary of Contents for C/E25CR400A/W-S

Page 1: ...T400A W S C E50CT400A W S C E25HT400A W S C E50HT400A W S C E25CR400A W S C E50CR400A W S C E25HR400A W S C E50HR400A W S C E25FB400A W S C E50FB400A W S 801 Church Lane Easton PA 18040 USA Toll free...

Page 2: ...2...

Page 3: ...ver dispensing Wiring diagram models with SensorSAFE infrared dispensing Dispenser troubleshooting Troubleshooting SensorSAFE board and sensors Disassembly and replacement instructions Thermostat loca...

Page 4: ...T integral icemaker in top of cabinet B icemaker in base of freestanding units Dispenser configuration C countertop H wall mount F freestanding Approximate storage capacity in lbs Alternate voltage C...

Page 5: ...W none 305mm 12 at top advised for service Countertop and wall mount models with integral icemaker C E25CT400A W C E50CT400A W C E25HT400A W C E50HT400A W 153mm 6 at top 153mm 6 each side advised for...

Page 6: ...E25CT400A W E50CT400A W 230V 50Hz 6 5 amp C25HT400A W C50HT400A W 220V 60Hz 6 5 amp E25HT400A W E50HT400A W 230V 50Hz 6 5 amp C25CR400A W C50CR400A W cord provided 220V 60Hz E25CR400A W E50CR400A W 23...

Page 7: ...cover of base section by removing two screws at bottom corners of cover Allow cover to drop approximately 10mm 3 8 and pull forward Before you begin All dispensers must be installed level in both dir...

Page 8: ...16 Sanitize icemaker according to instructions in icemaker manual Discard sanitized ice 17 Turn off icemaker bin signal switch 18 Remove dispenser hopper lid clean and sanitize dispenser according to...

Page 9: ...ric utilities or water line will be connected through rear of dispenser remove utility knock out Figs 4 5F from rear of dispenser and install supplied protective grommet 5 If power is to be supplied t...

Page 10: ...nter Water line to solenoid valve can be disconnected from water inlet valve by pushing in on release ring at end of inlet fitting while pulling on tubing 13 Secure dispenser to counter with four 10mm...

Page 11: ...ispenser is captured by wall bracket support angle Fig 6 hook detail 6 Install four 1 4 20 screws through bottom of wall bracket into bottom of dispenser to secure dispenser to bracket 7 Remove splash...

Page 12: ...ll bracket 648mm 89mm 3 5 35mm 121mm 89mm 3 5 292mm 10mm 3 8 fasteners 407mm 242mm 9 5 access opening wall stud utility cut out 25 5 16 4 75 11 5 1 375 C E25HR400A W C E50HR400A W C E25HT400A W C E50H...

Page 13: ...signal plug on icemaker 8 Install appropriate plug on power cord and insert into wall socket 9 Turn on dispenser water supply and check for leaks Replace splash panel 10 If dispenser is equipped with...

Page 14: ...n float reservoir bracket Fig 10 Step 2 Tighten transport tube clamp screw to secure ice transport tube 8 Connect plastic water supply line to fitting at top of float reservoir 9 Connect vinyl drain f...

Page 15: ...15 capillary tube 45 19mm 75 Hand bend cap tube end to approx 45 as shown Fig 11 Ice transport tube and bin thermostat capillary tube mounting units with top mounted icemakers...

Page 16: ...or water dispensing The SensorSAFE package includes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the sw...

Page 17: ...ith chilled water accessory 1 Remove four screws securing splash panel 2 Disconnect 19mm 3 4 drain line from bottom of chilled water canister 3 Loosen do not remove screw securing front bracket of chi...

Page 18: ...works lever models The dispense wheel motor is energized through the power and ice dispense switches The water solenoid valve is energized through the power and water dispense switches The icemaker re...

Page 19: ...emporarily suspended for cleaning by depressing and releasing the clean switch located under the left side of the top front cover Depressing and releasing the button a second time will return the disp...

Page 20: ...ulty water solenoid c Solenoid plugged by debris a Dispense switch contacts burned shut b Debris preventing valve from closing a Dispense switch contacts burned shut a Faulty or incorrectly positioned...

Page 21: ...eck LEDs on control board LED Status PWR CLN ICE WTR ON OFF ON ON OFF OFF Solution Troubleshoot appropriate lens sensor and replace if required see Lens sensor troubleshooting below If there is power...

Page 22: ...ens and sensor assembly for foreign material and remove using non abrasive cleaner 6 Turn dispenser power on and test sensor by moving hands through activation area no closer than 5mm 3 16 in front of...

Page 23: ...f motor drive shaft 5 After reinstalling wheel secure baffle loosely with thumbnuts but do not tighten 6 Place a 1 16 spacer against wheel and allow baffle to drop until it touches spacer 7 Tighten th...

Page 24: ...f transport tube required for your site leaving approximately 51mm 2 of tube exposed at free end 8 Check that insulated tube runs continuously from icemaker to dispenser with no dips 9 Heat end of tra...

Page 25: ...00A W C E50CR400A W C E25HR400A W C E25FB400A W C E50HR400A W C E50FB400A W rubber grommet capillary tube control box assembly hopper assembly ice deflector bracket assembly bin thermostat control box...

Page 26: ...ainer water faucet and icemaker models with integral icemaker Not shown 502685 Drain tube assembly Not shown 00112854 Drain line adapter Not shown 502924 Bulk head union water inlet Not shown 502923 T...

Page 27: ...20V 60Hz 230V 50Hz 10 502355 Bracket water solenoid and lever 11 502246 Fitting inlet 4mm 1 8 MPT x 7mm 1 4 comp 12 502262 Fitting outlet 4mm 1 8 MPT x 10mm 3 8 comp 13 502926 Solenoid valve water 220...

Page 28: ...drain pan includes 2 of 502690 7 502715 Splash panel wall mount units w o drain pan Not shown 502927 Solenoid assembly water 220V 60Hz 230V 50Hz includes 502356 502246 502355 502262 502926 8 502355 Br...

Page 29: ...Wheel motor 220V 60Hz 230V 50Hz 1 501026 Washer thrust 2 501607 Fan blade wheel motor Not shown 501619 Drive shaft includes threaded rod and nut 3 502691 Chain pitch 54 link 4 502692 Sprocket drive sh...

Page 30: ...ce transport tube assembly units with top mounted icemakers 10 501613 Screws knurled 11 502721 Side panel RH 12 502720 Side panel LH 13 502713 Bracket icemaker hold down 14 501917 Cover hopper access...

Page 31: ...ee drain line Not shown 1 2 3 4 5 Chilled water components 502522 Ice transport tube Satellite fill units 3m 10 ft Not shown 502523 Ice transport tube Satellite fill units 6m 20 ft Not shown 501176 Ic...

Page 32: ...SensorSAFE and Symphony are trademarks of Follett Corporation Follett is a registered trademark of Follett Corporation registered in the US 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1...

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