Follett 12CI425A-L Operation And Service Manual Download

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12CI425A • 12HI425A

Operation and Service Manual

12CI425A-L

countertop dispenser

12CI425A-S

countertop dispenser with

SensorSAFE

infrared dispensing

(shown with legs accessory)

12HI425A-S

wall mount dispenser

(available with or without

drain pan)

Following installation, please forward this manual

to the appropriate operations person.

Symphony Plus

™

12 Series

Ice and Water Dispensers

12CI425A-LI

countertop, ice-only

dispenser

12CI425A-SI countertop, ice-only

dispenser with SensorSAFE

™

infrared dispensing

01033653R00

801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com

Summary of Contents for 12CI425A-L

Page 1: ...nser available with or without drain pan Following installation please forward this manual to the appropriate operations person Symphony Plus 12 Series Ice and Water Dispensers 12CI425A LI countertop...

Page 2: ...ver only 20 Wiring diagram SensorSAFE only 21 Ice machine operational and diagnostic sequences 22 Diagnostic stages 27 Refrigeration pressure data 31 Compressor data 31 Refrigeration system 32 Dispens...

Page 3: ...im if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment Followi...

Page 4: ...essure 70 P S I 5Bar Max 10 P S I 0 7 Bar Min Ambient air temperature is measured at the air cooled condenser coil inlet Ambient water temperature is measured in the ice machine reservoir Plumbing 12C...

Page 5: ...tion mark dispenser outline on counter and remove dispenser 2 Regardless of whether utilities will exit through back or bottom of dispenser drill four 4 7 16 holes in counter to anchor dispenser to co...

Page 6: ...of unit 185 lb 83 9 kg Hardware for this is not included Notes SensorSAFE infrared dispensing is standard 1 Recommended minimum counter depth and mounting height shown on Fig 6 ensures that ice will d...

Page 7: ...12CI425A 12HI425A 7 Fig 4 Wall mount bracket and fastener requirements support bracket screw wall mounting bracket Customer supplied...

Page 8: ...ig 6 Wall mount side view 20 53 52 2 cm 18 51 47 0 cm 30 00 76 2 cm MIN DISTANCE TO SINK FRONT 23 70 60 2 cm SUGGESTED POWER CORD ROUTING 32 00 81 3 cm CAUTION Do not rest dispenser weight on bottom o...

Page 9: ...to turn This moves ice to the dispense chute where it drops by gravity into the container held below the chute How SensorSAFE infrared dispensing works Follett s SensorSAFE infrared dispensing maximiz...

Page 10: ...hook from keyhole slots Fig 12 Fig 13 Splash panel Remove 4 screws Pull out bottom of panel to allow top to slide out from under hopper support lip Side panels Remove screw located on lower rear side...

Page 11: ...of preventive maintenance will not be covered under the Follett warranty Recommended cleaning descaling and sanitizing intervals Symphony Plus Frequency Drain Line weekly Drain Pan Drip Pan weekly Ex...

Page 12: ...then begin Cleaning Descaling Procedure again 2 Remove front cover and turn OFF bin signal switch 3 Dispense all ice from storage hopper and discard 4 Remove top of machine and hopper lid 5 Press CLE...

Page 13: ...t hole in bottom of hopper b Reinstall dispense chutes wheel baffle stud assembly backing plate two wing nuts locking plate and thumbscrew See manual for correct baffle position 14 When machine is fin...

Page 14: ...e water level is controlled by conductivity probes When the ice machine is running a layer of ice forms on the interior surface of the evaporator This ice is continuously removed by a slowly rotating...

Page 15: ...evel rises and falls between the Normal High and Normal Low sensors As water is consumed to make ice the level will fall until the Normal Low sensor is exposed triggering the water feed solenoid on Wa...

Page 16: ...ontrol board The 12 series electrical box has been designed to slide out for easy access to the control board and more convenient troubleshooting 1 Remove top and front panels of dispenser for panel r...

Page 17: ...7 8 4 5 4 5 4 5 4 5 35 s 15 s 5 s 60 s Sleep cycle enabled Not used Sleep cycle dispense duration 60 min time delay Flush enabled Maint timer OFF OFF ON Sleep cycle disabled Not used Sleep cycle disp...

Page 18: ...3 4 5 GREEN 53 BLACK 51 WHITE 52 GREEN 53 RED 54 LEVER ONLY SENSORSAFE ONLY BLACK 24 BLACK 25 CLEAN SWITCH 4 1 6 4 1 2 5 BLACK 61 WHITE 62 GREEN 63 WHITE 64 C1 R WHEELMOTOR M COMPONENTS MOUNTED ON MAI...

Page 19: ...COMPRESSOR COMPRESSOR ELECTRICAL BOX BLACK 51 WHITE 52 GREEN 53 RED 54 ORANGE 55 BLACK 56 GREEN 57 BLACK 58 BLACK 59 BLACK 24 BLACK 21 SENSORSAFE BLACK 25 LEVER 6 4 1 2 5 BLACK 61 WHITE 62 GREEN 63 W...

Page 20: ...ITE 26 BLACK 25 BLACK 24 GND TO MAIN FRAME POWER SWITCH WHEELMOTOR M COMPONENTS MOUNTED ON MAIN FRAME 4 1 BLACK 33 BLACK 41 S BLACK 32 WHITE 34 WATER DISPENSE SOLENOID BLACK 28 BLACK 31 4 1 BLACK 29 4...

Page 21: ...POWER SWITCH SENSORSAFE ONLY BLACK 24 BLACK 25 CLEAN SWITCH 4 1 WHEELMOTOR M 4 1 S SENSORSAFE ONLY BLACK 19 BLACK 23 WHITE 22 WHITE 26 L1 GND L2 N MOUNTED ON SPLASH PANEL COMPONENTS GRN 27 BLACK 23 W...

Page 22: ...ontrol board The LOW BIN LED will be on The control board will now go through the start up sequence The board checks the water sensors located in the reservoir for continuity between the common probe...

Page 23: ...11 HI PRS L1 R S C RED WHITE WHITE BLACK BROWN BLUE RED BLACK YELLOW Compressor Electrical Box COMPRESSOR 1 2 3 4 5 6 7 8 BLACK N P15 I c e D i s p e n s e I n p u t Normal operation Stage 3 After the...

Page 24: ...OR 1 2 3 4 5 6 7 8 BLACK N P15 I c e D i s p e n s e I n p u t Normal operation Stage 5 As the compressor comes up to normal running speed its start winding generates a voltage potential across the re...

Page 25: ...OR 1 2 3 4 5 6 7 8 BLACK N P15 I c e D i s p e n s e I n p u t Normal operation Stage 7 The fan motor continues for 10 minutes before shutting off The TIME DELAY LED remains on for 20 minutes The ice...

Page 26: ...I n p u t Quiet Night Sleep cycle The board monitors ice dispensing through a line voltage input to P15 If the ice dispense has not be initiated for more than 5 seconds during the 20 minute time delay...

Page 27: ...P4 terminal more than 3 amps from the gearmotor and shut the ice machine down strike one The HI AMPS and TIME DELAY LEDs will remain on for 60 minutes after an over torque condition has occurred The i...

Page 28: ...6 7 8 BLACK N P15 I c e D i s p e n s e I n p u t High gearmotor amps Stage 3 If a second occurrence happens during the 60 minute monitoring period the HI AMPS LED will come on again and shut the mac...

Page 29: ...ntinuity between the common probe and normal high before restarting LOW WATER LED will remain ON until the water level is satisfied 5 2 1 Start Run Compressor T O L MAINTENANCE LOW WATER TIME DELAY SL...

Page 30: ...n If the contacts are still open after the restart the board will again go into HIGH PRESSURE and TIME DELAY cycling until contact closure is seen 5 2 1 Start Run Compressor T O L MAINTENANCE LOW WATE...

Page 31: ...460 208 437 198 415 188 405 184 395 179 70 21 425 193 405 184 385 175 375 170 365 166 80 27 390 177 372 169 355 161 345 156 335 152 90 32 355 161 340 154 325 147 315 142 305 138 100 38 320 145 307 139...

Page 32: ...ett Corporation does not approve of recovered refrigerants Improper refrigeration servicing procedures will void the factory warranty Evacuation Evacuate the system to a level of 500 microns When the...

Page 33: ...1 Faulty water solenoid valve 2 Faulty dispense switch 3 Power switch off or faulty 1 Replace water solenoid valve 2 Replace dispense switch 3 Check switch turn on or replace if faulty SensorSAFE mode...

Page 34: ...cessary 5 Restore dispenser power and test sensor by passing hand in front of sensor 6 If LED on board turns on sensor is operational Re assemble dispenser 7 If LED does not come on switch sensor lead...

Page 35: ...12CI425A 12HI425A 35 Fig 19 1 2...

Page 36: ...ion nozzle from evaporator 8 Disconnect evaporator water feed line 9 Remove nut and upper vee band coupling from top of evaporator 10 Lift top bearing assembly straight up with a slight rotating motio...

Page 37: ...the insulation to be placed properly 9 Place auger in center of evaporator and rotate to mate with drive pin 10 Install ice compression loop orienting loop 11 Install upper bearing and seal assembly r...

Page 38: ...VE DRAIN TUBES FROM DRAIN CAP REMOVE DRAIN CUP AND CAP REMOVE FAN BASE MOUNTING SCREWS 2 Rotate fan mounting bracket toward back of unit and pull fan assembly toward front of unit Fig 25 ROTATE BASE O...

Page 39: ...placement 25 ice tube gasket ice tube retainer 3 76 mm 0 50 TYP 2 51 mm capillary tube bracket Thermostat hand bend cap tube end as shown Ice transport tube tube may extend a maximum of 1 4 6 mm into...

Page 40: ...rain pan assembly includes hardware pan and grille 502410 5 Panel rear 502394 6 Leg kit 4 10 2 cm adjustable set of 4 502399 7 Fitting water inlet brass 3 8 FPT x 1 4 john guest 01065275 8 Lid top pan...

Page 41: ...0152017 See page 39 Retainer ice tube 00977314 See page 39 Gasket ice tube 502405 See page 39 Gasket ice tube 00977322 6 Assembly hopper with Agion includes drain fitting 502413 7 Reservoir assembly 0...

Page 42: ...00976845 4 Boot dispense switch button 502418 5 Screw panel 00982421 6 Switch dispense 00981217 7 Bracket lever support 00958793 8 Tube water solenoid 502420 9 Fitting bulkhead with nut 00976787 Not s...

Page 43: ...l 00982421 5 Fitting bulkhead with nut 00976787 6 Tube water solenoid 502420 Not shown Splash panel without drain pan includes 2 Ty raps and 2 lenses 00981357 7 Splash panel includes 2 Ty raps and 2 l...

Page 44: ...44 12CI425A 12HI425A Ice machine components Rear view Right side view Left side view Top view lower section 1 25 14 3 24 6 11 23 18 13 8 28 19 30 26 27 29 2 22 9 10 5 17 12 7 20 16 15 31 21 27 32 33...

Page 45: ...259 13 Tubing polypropylene reservoir supply sold by the foot 502079 14 Bracket reservoir 01065408 15 Tube ice transport 00168112 16 Insulation ice tube 12 30 5 cm required 501176 17 Bracket gearmotor...

Page 46: ...ence Description Part 1 Board control circuit 115 V 60 Hz 01064708 2 Switch clean 00117036 3 Switch rocker power 502209 4 Switch rocker bin signal 502209 5 Switch cleaning SensorSAFE models 502409 6 C...

Page 47: ...2 4 3 5 6 Reference Description Part 1 Compressor 120 V includes start cap run cap and start relay 01065259 2 Capacitor start 01026145 3 Cap end 01027556 4 Overload compressor 01027572 5 Capacitor ru...

Page 48: ...48 12CI425A 12HI425A Evaporator replacement parts HEALTHCARE 15 17 18 24 1 3 4 5 20 19 7 6 8 10 11 12 16 9 22 21 13 1 23 2 25...

Page 49: ...n 1 4 20 x 1 2 set of 4 501080 11 Mounting base evap includes 501063 502733 12 Bolt mounting base 502227 13 Gearbox motor includes mounting base 00142034 Not shown Mounting base gearbox 01067693 15 Co...

Page 50: ...be evaporator fill 00998740 8 Tube evaporator drain pan 01054154 9 Solenoid purge 00991216 10 Reservoir 01064682 11 Tee water 1 4 502923 12 Solenoid fill dispense 01065283 13 Fitting 1 4 stem x 1 4 pu...

Page 51: ...Carbonless high capacity filter system Not shown Carbonless high capacity water filter system one per ice machine Horizon and MaestroPlus series ice machines 01050442 Not shown Carbonless high capaci...

Page 52: ...18040 USA Toll free 877 612 5086 1 610 252 7301 www follettice com SafeCLEAN SensorSAFE Maestro Plus Symphony Plus Quiet Night and Sani Sponge are trademarks of Follett Corporation Follett and RIDE ar...

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