BRIEFING THE CUSTOMER
All instructions must be handed to the user for safekeeping. Show the customer how to light and control the fire.
After commissioning the appliance, the customer should be instructed on the safe use of the appliance and the
need for regular servicing. Frequency of service depends on usage, but MUST be carried out at least once
annually.
Scratched and other superficial damage to the matt black paintwork of the appliance can be covered with
matching heatproof spray. Use only the manufacturers’ recommended spray paint. Paint only when the fire is
OFF and cold. Always mask off the surrounding area to prevent contamination with overspray. Ventilate the
room during the use of the spray.
DO NOT attempt to spray paint the coals or ceramics, or wash them in water.
SERVICING
Isolate the fire from the gas supply. Ensure that the fire is fully cold before attempting service. A suggested
procedure for servicing is detailed below.
1. Lay out the dust sheet and tools.
2. Carefully remove the firefront casting, and ceramic components.
3. Remove the decorative frame, and check frame top for discolouration and signs of spillage.
4. Remove the two screws that retain the data/control plate.
5. Disconnect the gas supply, and remove the two securing screws in the tray legs.
6. Remove the burner tray.
7. Remove the firebox as detailed in the relevant section.
8. Check the area behind the firebox for rubble accumulation and remove. If debris is excessive, initiate
remedial work on the flue.
9. Check the flue with smoke pellet for correct operation.
10. Re-fit the firebox using new seals where necessary.
11. Strip off the burner pipes and clean thoroughly.
12. Clean out the injector and pilot assembly. DO NOT damage pilot injector.
13. Re-assemble and re-fit the burner tray.
14. Re-fit the decorative front.
15. Re fit and replace the ceramics, using genuine spares where necessary.
16. Turn on the gas supply, and leak test.
17. Check any purpose provided ventilation is un-obstructed.
18. Light the fire and test for spillage.
19. Check setting pressure and safe operation of the appliance.
For specific servicing instructions, see the relevant sections.
CLEANING THE COALS
Remove the firefront casting and place to one side. Remove the ceramic components. Gently clean in the
open air. Be careful not to create dust from the coals. Where necessary replace damaged components with
genuine spares. Seal scrap components in plastic bags and dispose of at proper refuse sites as directed.
Re-fit the coals carefully by referring to the relevant section of these instructions.
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14.7
15.0
15.1
