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116234-01L

32

OBSERVED PROBLEM

Pilot will not stay lit

No gas to burner, although wall 

switch and valve are set to the 

ON position

Frequent pilot outage

Fireplace produces a clicking/

ticking noise just after burner 

is lit or shut off

Slight smoke or odor during 

initial operation

REMEDY

1. Check  wiring  connection. 

Refer to wiring diagram (see 

Wiring Diagram

,  page  27) 

and/or check ground wire 

to ignition module

2. Clean and adjust pilot burn

-

er and check gas supply 

and inlet pressure to unit

  Note: Have a qualified tech-

nician replace pilot assem-

bly if broken or corroded

1. Check  electrical  connec

-

tions

1. Clean and adjust pilot flame 

for maximum flame im-

pingement on thermopile

2. Have vent system inspect

-

ed, including termination 

cap. Remove any restriction 

or obstruction

1. This  is  normal  with  most 

fireplaces.  If  noise  is  ex

-

cessive,  contact  qualified 

service person

1. Problem will stop after a few 

hours of operation

TROUBLESHOOTING

Continued 

POSSIBLE CAUSE

1. Loose wiring on ignitor wire to 

ignition module and/or poor 

ground to ignition module

2. Pilot  flame  too  low  to 

sense

1. Wall switch wires defective 

or too long

1. Pilot flame may be too low, 

causing safety pilot to “drop 

out”

2. Improper venting or exces

-

sive blockage

1. Metal expanding while heat

-

ing or contracting while 

cooling

1. Residues  from  manufac

-

turing processes and logs 

curing

Summary of Contents for (V)TC36NE series

Page 1: ...ectrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future re...

Page 2: ...ins and or generates chemicals known to the State of California to cause cancer or birth defects or other reproduc tive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble op erate or service this log set Improper use of this log set can cause serious injury or death from burns fire explosion electrical shock and carbon monoxide poisoning DANGER Carbonmonoxide p...

Page 3: ...resent even though no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this fireplace WARNING Any change to this fireplace or it s controls can be dan gerous Donotmodifythisfireplaceunderanycircumstances Anyparts removed for servicing must be replaced prior to operating fireplace WARNING Do not use a blowe...

Page 4: ...ners and circulating air passages clean More frequent cleaning may be needed due to excessive lint and dust from carpeting bedding material etc Turn off the gas valve and pilot light before cleaning fireplace 6 Have venting system inspected annually by a qualified service person If needed have venting system cleaned or repaired See Cleaning and Maintenance page 30 7 Do not use any solid fuels wood...

Page 5: ...utside of your home in several ways It may vent through the roof vertical or it may vent to an outside exterior wall hori zontal The vent pipe installation is very important to allow for proper operation You must follow the venting instructions very carefully for either vertical or horizontal applications This fireplace may be installed in any room of your house provided all local codes and these ...

Page 6: ...lows Back and sides 0 Perpendicular walls 6 Floor 0 Ceiling to louver opening 42 Front 36 Top of Standoffs 0 Vent See venting instruc tions for specific vent ing clearances Combustible material with a maximum thick ness of 5 8 may be flush with the top front of fireplace For back and sides of fireplace do not pack with insulation or other materials Zero inch clearance to combustible materials are ...

Page 7: ...m clearances must be met For available accessories for this fireplace see Accessories on page 35 If you are using a separate combustible mantel piece refer to Figure 6 page 7 for proper installation height You can install noncombustible mantels at any height above the fireplace Note Noncombustible mantels may dis color Figure 4 Framing Clearances for Installation Against an Exterior Wall 36 1 8 41...

Page 8: ...10 000 and 50 000 12 30 cm in Canada if between 10 000 and 100 000 12 30 cm in US if greater than 50 000 36 91 cm in Canada if greater than 100 000 K clearance to a mechanical air supply inlet In Canada 6 ft 1 83m minimum In US 3 ft 91 cm above if within 10 ft 3 m horizontally L clearance above paved side walk or a paved driveway located on public property 84 213 3 cm minimum M clearance under ver...

Page 9: ...t pipe components and terminations The venting system must terminate on the outside of the structure and can not be at tached to a chimney or flue system serving a separate solid fuel or gas burning appliance A direct vent appliance must have its own venting system DO NOT common vent this appliance These models are approved to be vented either horizontally through an outside wall or vertically thr...

Page 10: ...n male ends of adjacent pipes Push pipe sections together and twist one section clockwise approximately one quarter turn until sections are fully locked see Figure 8 Note Horizontal runs of vent must be supported every three feet Use wall straps for this purpose 3 Use a 45 elbow to connect venting system to fireplace flue collar The el bow is designed to be twist locked onto the flue collar as des...

Page 11: ... screws provided see Figure 11 Siding standoff must sit flush against exterior fascia material 7 Connecting Vent Cap with Horizontal Vent Pipe Slide wall firestop over vent pipe before connecting horizontal run to vent cap see Figure 12 Carefully move fireplace with vent as sembly attached toward wall and insert vent pipe into horizontal termination Pipe overlap should be a minimum of 1 1 4 see Fi...

Page 12: ...quired NOTICE Donotsealtermination cap to vent pipe Cap must be removable for vent inspection and maintenance WARNING Never run vent downward as this may cause excessive temperatures which could cause a fire Operation of improperly installed and main tained venting system could result in serious injury property damage or loss of life GROUND FLOOR INSTALLATION Recommended Applications Installation ...

Page 13: ...in None 30 max 54 1 2 min 1 ft 48 max 66 1 2 min 2 ft 60 max 78 1 2 min 3 ft 84 max 90 1 2 min 4 ft 20 max Ground Floor Corner Venting Not to Exceed H Limits SNORKEL TERMINATION INSTALLATION Recommended Applications Installations requiring a vertical rise on building exterior Any installation using snorkel termination to achieve one foot above ground Snorkel terminations are available for installa...

Page 14: ...nfiguration for Venting Using Two 90 Elbows 45 Elbow HORIZONTAL SYSTEM INSTALLATION USING TWO 90 ELBOWS The following configurations show the minimum vertical rise requirements for a horizontal system using two 90 elbows Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H2 5 min 6 max 6 min 12 max 7 min 18 max 8 min 20 max 20 max 20 max Figure 18 Horizontal Termination Configuration f...

Page 15: ...ea above ceiling is insu lated ceiling or an attic nail firestop from top side This prevents loose insulation from falling into required clearance space If area above ceiling is a living space install firestop below framed hole Firestop should be installed with no less than three nails per side see Figure 20 2 Assemble desired lengths of pipe and elbows necessary to reach from fireplace flue up th...

Page 16: ...s Vertical Round High Wind Termination Shown Note Install restrictor into inner collar of fireplace as shown 45 Elbow Venting with One 90 Elbow Vertical V Horizontal H 5 min 2 max 6 min 4 max 7 min 6 max 8 min 8 max 20 max 8 max Figure 22 Vertical Venting Configuration Using One 90 Elbow Vertical Round High Wind Termination Shown 45 Elbow Note Install restrictor into inner collar of fireplace as s...

Page 17: ...n Shown Note Install restrictor into inner collar of fireplace as shown 45 Elbow HIGH ALTITUDE INSTALLATION Your FMI PRODUCTS LLC direct vent fireplace has been tested and approved for elevations from 0 2000 feet When installing this fireplace at an elevation above 2000 feet you may need to decrease the input rating by changing the existing burner orifice to a smaller size Reduce input 4 for each ...

Page 18: ... Collar Roof Flashing 0 12 6 12 26 Screws VKC 58 Corner Vent Kit Galvanized Includes 45 Elbow 7 12 Adjustable Pipe Wall Firestop Horizontal Termination 6 Pipe 90 Elbow 18 Screws HHTK 58 High Wind Round Horizontal Termination Kit Includes Round Termination Wall Firestop 45 VENTING INSTALLATION Continued Elbow Number Description HHT 58 High Wind Round Horizontal Termination Kit Galvanized HTS 58 Hor...

Page 19: ...ed upward Blower will fit inside back opening and be held in position against back wall by magnets see Figure 25 4 Be certain that all wire terminals are securely attached to terminals on blower motor and that screw retaining green ground wire is tight Blower Location Side View Figure 25 Blower Model BK Magnetic Strips Exhaust Port Screw Green Ground Wire Spade Terminals Lower Firebox Cavity 5 Mou...

Page 20: ...aining blower motor terminal Note The power cord outer insulation sleeve may have to be stripped slightly to allow enough wire length to reach and make all connections DO NOT trim excessive length away Just enable enough to make all con nections securely 3 Place the blower against the lower rear wall of the firebox outer wrapper with the exhaust port directed upward Attach Thermal disc magnetic br...

Page 21: ... V A C Blower Motor Black Off 1 2 Black INSTALLING GAS PIPING TO FIREPLACE LOCATION WARNING A qualified service person must connect fireplace to gas supply Follow all local codes CAUTION For propane LP units never connect fireplace directly to the propane LPsupply Thisfireplacerequiresanexternal regulator notsupplied Installthe external regulator between the fireplace and propane LP supply WARNING...

Page 22: ... you install a sediment trap drip leg in supply line as shown in Figure 31 Locate sediment trap drip leg where it is within reach for cleaning Install in piping sys tem between fuel supply and fireplace Locate sediment trap drip leg where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into fireplace gas controls If sedi ment trap d...

Page 23: ...bbles forming show a leak Correct all leaks at once 5 Reconnect fireplace and equipment shutoff valve to gas supply Check recon nected fittings for leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Fig ure 33 2 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas fireplace or opening main gas valve located o...

Page 24: ...imply reverse procedures above Figure 36 Removing Louver Panel Figure 37 Removing Replacing Screen Door Assembly TCC36 Series Removing Screen Door Assembly TCC36 Series Pushscreendoorassemblyintowardthebottom left and right sides until the magnetic door latch pops the screen door out Hold the screen door assemblyat thebottomand swing the doorup to disengagethetabson the top ofthe doorfromin side t...

Page 25: ...LACE INSTALLATION Continued Figure 39 Placing Ember Material on Burner Ember Material Plenum log grate assembly are attached to burner Do not attempt to move these logs as this will damage logs WARNING Logsareunitized andattachedtothegrate Donot handle log grate assembly by logs Always pick up by grate Open louvers remove screen unlock door latches and open glass door See Removing Glass Door steps...

Page 26: ... and ember material Remove log grate assembly by unscrewing grate from plenum The two logs under the grate are attached to burner DO NOT attempt to remove 4 Remove screws that attach plenum to burner to remove plenum 5 Remove three screws from deflector shield on the inside top of firebox Set shield and screws aside 6 Install rear brick panel first Rest bottom edge of panel on back edge of burner ...

Page 27: ...te Control Receiver Extension Cord Ignition Module Plug Figure 42 Installing Battery into Back of Handset Pull to Remove Insulation Tab Battery Cover 12 Volt Battery Back of Handset EV2 EV1 ORANGE IGNITOR LEAD GREEN PILOT TRANSFORMER IS1070B SYNETEK CONTROLS INC 24V AC E4 E2 E3 E6 RED E8 E12 BLUE 120V AC GROUND BLACK WHITE WIRING DIAGRAM ...

Page 28: ...re or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not t...

Page 29: ...ppliance page 28 see Troubleshooting page 31 located on the left side of switch bracket to the right just inside louver panel The BK manual blower and the BKT ther mostatically controlled blower have an ON setting and an OFF setting Blower will only run when switch is in the ON position In the OFF position blower will not operate Note for BKT Only If you are using BKT blower with optional thermost...

Page 30: ...um cleaner to remove any carbon buildup on logs Replace log s if broken See Replacement Parts on page 34 Replace ember material periodically as needed See Replacement Parts on page 34 WARNING Turn off fireplace and let cool before cleaning CAUTION You must keep control areas burners and circulating air passageways of fireplace clean Inspect these areas of fireplace before each use Have fireplace i...

Page 31: ...oting the system make sure the gas shutoff valve is ON The two most common causes of a malfunctioning gas appliance are 1 Loose wiring connections 2 Construction debris clogging the pilot and or gas control valve filter POSSIBLE CAUSE 1 No gas supply or shutoff valve is OFF 2 Air in gas line 3 Construction debris clog ging pilot orifice 4 Low gas pressure 5 Kinked pilot line 6 Control valve is not...

Page 32: ... corroded 1 Check electrical connec tions 1 Clean and adjust pilot flame for maximum flame im pingement on thermopile 2 Have vent system inspect ed including termination cap Remove any restriction or obstruction 1 This is normal with most fireplaces If noise is ex cessive contact qualified service person 1 Problem will stop after a few hours of operation TROUBLESHOOTING Continued POSSIBLE CAUSE 1 ...

Page 33: ...ts of embers and pan material OBSERVED PROBLEM Gas odor even when control knob is in OFF position Gas odor during combustion Glass soots Dark residue on logs or inside of fireplace REMEDY 1 Locate and correct all leaks see Checking Gas Connec tions page 23 2 Replace control valve 1 Take apart gas tubing and re move foreign matter 2 Locate and correct all leaks see Checking Gas Connec tions page 23...

Page 34: ... pressure is too low If so contact your local gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact FMI PRODUCTS LLC at 1 866 328 4537 When calling please have your model and serial numbers of your fireplace ready You can also visit our web site at www fmiproducts com SPECIFICATIONS TC36NE VTC36NE TCC36NE and VTCC36NE Rating 18 ...

Page 35: ...er If they can not supply these accessories call FMI PRODUCTS LLC at 1 866 328 4537 for information You can also write to the address listed on the back page of this manual BRICK LINER KIT BL36D A Textured Refractory BL36DS A Standard Refractory BL36DH A Textured Refractory Herring bone BL36DHS A Standard Refractory Her ringbone BLX36STL Ledgestone Refractory Kit BLX36SVF Fiber Liner Kit PLX36 Por...

Page 36: ...www fmiproducts com 116234 01L 36 PARTS MODELS V TC36NE V TC36PE V TCC36NE AND V TCC36PE 23 24 6 7 20 17 18 13 2 12 19 8 1 4 11 9 14 3 16 5 15 21 10 22 26 26 27 27 25 ...

Page 37: ...110991 02 Rear Refractory Brick Panel 1 110991 01 Rear Refractory Brick Panel 1 13 110990 02 Right Refractory Brick Panel 1 110990 01 Right Refractory Brick Panel 1 14 108719 01 Screen Rod 1 15 12105 Screen 2 16 11418 Push On Nut 2 17 14123 Strain Relief 1 18 21171 Gas Knock Out Cover 2 19 24353 Handy Box Assembly 1 20 24460 Gas Conduit Assembly 1 21 116209 03 Burner Assembly NG see page 38 1 1162...

Page 38: ...www fmiproducts com 116234 01L 38 7 15 10 12 1 12 2 3 25 27 26 29 30 28 13 9 23 24 22 21 11 33 32 31 6 12 14 18 17 17 18 19 20 16 14 8 4 5 PARTS BURNER ASSEMBLY MODELS V TC36 NE PE AND V TCC36 NE PE ...

Page 39: ... Electric Valve Assembly NG 1 14570 Electric Valve Assembly LP 1 12 11165 Screw 10 x 5 8 Zinc 1 13 111913 01 Burner Base Gasket 1 14 14500 Brass Fitting 2 15 116345 01 Pilot Bracket 1 16 26827 Switch Bracket 1 17 11226 Flat Washer 7 8 ID x 1 1 4 OD 2 18 11214 Bulkhead Fitting with Washer 1 19 14296 Elbow 3 8 1 20 23102 Gas Orifice 40 NG 1 23096 Gas Orifice 53 LP 1 21 11186 Screw 8 x 32 x 1 Zinc 2 ...

Page 40: ...LC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material laborandincidentalcostsassociatedwithwarrantyrepairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner All warranty will be voided if this product is u...

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