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30
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
POSSIBLE CAUSE
1. Gas leak.
See Warning
statement above
1. Gas leak.
See Warning
statement above
2. Control valve defective
1. Improper log placement
2. Air holes at burner inlet
blocked
3. B u r n e r f l a m e h o l e s
blocked
4. Improper venting or exces
-
sive blockage
5. Excessive amounts of
embers and pan material
OBSERVED PROBLEM
Fireplace produces unwanted
odors
Gas odor when control knob
is in OFF position or during
combustion
Dark residue on logs or inside
of fireplace
REMEDY
1. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 16)
1. Locate and correct all leaks
(see
Checking Gas Con-
nections
, page 16)
2. Replace gas control valve
1. Properly locate logs (see
Installing Logs, Lava Rock
and Glowing Embers
, page
19)
2. Clean out air holes at burn
-
er inlets. Periodically repeat
as needed
3. Remove blockage or re
-
place burner
4. Have the vent system in
-
spected, including the ter
-
mination cap. Remove any
restrictions or blockage
5. Clear excess embers from
around rear main ports.
Use a minimum one layer
of smaller ember pieces to
achieve best glowing effect
over visible areas