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125324-01A

17

TROUBLESHOOTING

Continued 

OBSERvED PROBLEM

ODS/pilot  lights  but  flame 

goes  out  when  control  knob 

is released

Burner  does  not  light  after 

ODS/pilot is lit

Delayed ignition of burner

Burner backfiring during com-

bustion

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep 

control knob pressed in 30 

seconds

3. Fully open equipment shut-

off valve

4. A) Contact local natural or 

propane/LP gas company 

  B)  Clean  ODS/pilot  (see 

Cleaning and Maintenance

page 15) or replace ODS/

pilot assembly 

5. Hand  tighten  until  snug, 

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

1. Clean burner (see 

Cleaning 

and Maintenance

, page 15) 

or replace burner orifice

2. Contact  local  natural  or 

propane/LP gas company

1. Contact  local  natural  or 

propane/LP gas company

2. Clean burner (see 

Cleaning 

and Maintenance

, page 15) 

or replace burner orifice

1. Clean burner (see 

Cleaning 

and  Maintenance

,  page 

15) 

2. Replace burner

3. Replace gas regulator

POSSIBLE CAUSE

1. Control  knob  not  fully 

pressed in

2. Control knob not pressed in 

long enough

3. Equipment shutoff valve not 

fully open

4. Pilot  flame  not  touching 

thermocouple,  which  al-

lows thermocouple to cool, 

causing  pilot  flame  to  go 

out. This problem could be 

caused  by  one  or  both  of 

the following:

  A) Low gas pressure

  B) Dirty or partially clogged 

ODS/pilot 

5. Thermocouple  connection 

loose at control valve 

6. Thermocouple damaged

7. Control valve damaged

1. Burner orifice clogged

2. Inlet  gas  pressure  is  too 

low

1. Manifold  pressure  is  too 

low

2. Burner orifice clogged

1. Burner orifice is clogged or 

damaged

2. Damaged burner

3. Gas regulator defective

Summary of Contents for GWRN10A

Page 1: ...cal switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future referen...

Page 2: ...thers These include pregnant women people with heart or lung disease or anemia those under the influ ence of alcohol and those at high altitudes Safety TABLE OF CONTENTS Safety 2 Local Codes 4 Product Identification 4 Unpacking 4 Product Features 4 Air For Combustion and Ventilation 5 Installation 7 Operation 12 Inspecting Heater 14 Cleaning and Maintenance 15 Troubleshooting 16 Parts 20 Specifica...

Page 3: ... have it serviced 8 Do not run heater where flammable liquids or vapors are used or stored under dusty conditions 9 Do not use heater if any part has been under water Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water Natural and Propane LP Gas Natural and propane LP gases are odorl...

Page 4: ...gas fitter in the Commonwealth of Massachusetts Sellers of unvented propane or natural gas fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit Vent free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts Product Identification Unpacking 1 Remove heater from carton 2 Remove all protective pack...

Page 5: ...ally Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of un usually tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the out side atmosphere have a continuous water vapor retarder with a rating of one pe...

Page 6: ...__ Btu Hr maximum can support ________ Btu Hr actual amount used Example 51 200 Btu Hr maximum the space can support 60 000 Btu Hr actual amount of Btu Hr used AIR FOR COMBUSTION AND VENTILATION Continued The space in the example is a confined space because the actual Btu Hr used is more than the maximum Btu Hr the space can support You must provide additional fresh air Your options are as follows...

Page 7: ...irculatetheheatthroughoutthe house In the event of a power outage you can use this heater as your primary heat source WARNING A qualified ser vice person must install heater Follow all local codes WARNING This appliance is equipped for either natural gas or propane LP gas but not both Gas typeisindicatedontheratingplate Field conversion is not permitted CHECK GAS TYPE Use only the correct gas type...

Page 8: ... as but not limited to tobacco smoke aromaticcandles cleaningfluids oil or kerosene lamps etc in the air exist may discolor walls or cause odors IMPORTANT Vent free heaters add moisture to the air Although this is beneficial installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Combustion and Ventila tion page 5 If high humidity is ex...

Page 9: ...e package The hardware package is provided with heater Attaching To Wall Stud Method For attaching mounting bracket to wall studs 1 Drill holes at marked locations using 9 64 drill bit 2 Insert mounting screws into wall studs 3 Tighten screws until 1 16 1 6 mm space thickness of penny is beween screw head and wall Attaching to wall anchor method Follow instructions below to attach mounting screws ...

Page 10: ...ertogas supply Follow all local codes WARNING For natural gas never connect heater to private non utility gas wells This gas iscommonlyknownaswellhead gas IMPORTANT For natural gas check gas line pressure before connecting heater to gas line Gas line pressure must be no greater than 10 5 W C If gas line pressure is higher heater regulator damage could occur CAUTION For propane LP gas never connect...

Page 11: ...ings for leaks INSTALLATION Continued Figure 13 Gas Connection IMPORTANT Install an equipment shutoff valve in an accessible location The equip ment shutoff valve is for turning on or shutting off the gas to the appliance Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged heater valves WARNING Us...

Page 12: ...Check all other internal joints for leaks 7 Turn off heater see To Turn Off Gas to Appliance page 13 8 Replace front panel FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these...

Page 13: ...ontact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure page 14 8 Keep control knob pressed in for 30 sec onds after lighting pilot After 30 seconds release control knob If control knob does not pop out when released contact a qualified service per son or gas supplier for repairs Note If pil...

Page 14: ...ep 9 under Lighting Instructions page 14 5 Replace front panel Thermocouple Pilot Burner Pilot Burner Thermocouple Blue Flame Yellow Flame Inspecting heaters Figure 20 Correct Pilot Flame Pattern Figure 21 Incorrect Pilot Flame Pattern Note The pilot flame on natural gas units will have a slight curve but flame should be blue and have no yellow or orange color BURNER flame pattern WARNING If yello...

Page 15: ...n We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSI Your local computer store hardware store or home center may carry compressed air in a can If using compressed air in a can please follow the directions on the can If you don t follow directions on the can you could dam ag...

Page 16: ...4 Air in gas lines when in stalled 5 Depleted gas supply pro pane LP gas 6 ODS pilot is clogged 7 Gas regulator setting is not correct OBSERVED PROBLEM When ignitor button is pressed there is no spark at ODS pilot Whenignitorbuttonispressed in thereisasparkatODS Pilot but no ignition REMEDY 1 Replace pilot assembly 2 Replace pilot assembly 3 Reconnect ignitor cable 4 Free ignitor cable if pinched ...

Page 17: ...ntact local natural or propane LP gas company 1 Contact local natural or propane LP gas company 2 Clean burner see Cleaning and Maintenance page 15 or replace burner orifice 1 Clean burner see Cleaning and Maintenance page 15 2 Replace burner 3 Replace gas regulator POSSIBLE CAUSE 1 Control knob not fully pressed in 2 Control knob not pressed in long enough 3 Equipment shutoff valve not fully open...

Page 18: ...on 1 Turn heater off when using furniture polish wax carpet cleaners or similar products 1 Turn control knob to 1 posi tion and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural or propane LP gas company 3 Observe minimum installa tion clearances see Figure 4 page 8 4 Clean burner see Cleaning and Maintenance page 15 or replace burner o...

Page 19: ... all leaks see Checking Gas Connec tions page 12 1 Open window and or door for ventilation 2 Contact local natural or pro pane LP gas company 3 Clean ODS pilot see Cleaning and Maintenance page 15 1 Locate and correct all leaks see Checking Gas Connec tions page 12 2 Replace control valve 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Connec tions...

Page 20: ...www fmiproducts com 125324 01A 20 Parts MODELS GWRN6A GWRP6A GWRN10A GWRP10A VSHRN6M VSHRP6M VSHRN10M and VSHRP10M 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 18 17 ...

Page 21: ...ce NG 1 13 099415 18 Gas Regulator LP 1 099415 17 Gas Regulator NG 1 14 120630 03 ODS Pilot Assembly NG 1 120630 02 ODS Pilot Assembly LP 1 15 123753 01 Pilot Shield 1 16 097159 04 Piezo Ignitor 1 17 Cabinet Assembly 1 18 099398 01 Assembly Burner 1 099398 02 Assembly Burner 1 PARTS AVAILABLE NOT SHOWN 100642 02 Hardware Assembly 1 125333 03 Control Position Decal 1 125333 02 Control Position Deca...

Page 22: ...www fmiproducts com 125324 01A 22 Parts MODELS GWRN10TA GWRP10TA VSHRN10T and VSHRP10T 2 3 4 5 6 7 8 9 10 11 12 13 1 14 ...

Page 23: ...gulator NG 1 11 120630 03 ODS Pilot Assembly 1 120630 02 ODS Pilot Assembly 1 12 123753 01 Pilot Shield 1 13 Cabinet Assembly 1 14 104082 01 Assembly Burner 1 PARTS AVAILABLE NOT SHOWN 098271 03 Cable Ignitor 1 099123 01 Thermobulb Clip 1 100642 02 Hardware Assembly 1 107888 06 Control Position Decal 1 Not a field replaceable part Parts Burner Assembly This list contains replaceable parts used in ...

Page 24: ...tion 10 000 Btu h Pressure Regulator Setting 8 W C Inlet Gas Pressure in of water Maximum 14 W C Minimum 11 W C GWRN6A VSHRN6M Natural Gas Only Piezo Ignition 6 000 Btu h Pressure Regulator Setting 3 W C Inlet Gas Pressure in of water Maximum 10 5 W C Minimum 4 W C GWRN10A VSHRN10M Natural Gas Only Piezo Ignition 5 500 10 000 Btu h Pressure Regulator Setting 3 W C Inlet Gas Pressure in of water Ma...

Page 25: ...ified heat propane LP gas supply may be low You may feel your gas pressure is too low If so contact your local natural or propane LP gas supplier Replacement Parts Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Contact authorized dealers of this product If they can t supply original replacement part s call FMI PRODUCTS LLC at 1 8...

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Page 28: ...is product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded ...

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