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TROUbLEShOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See
IMPOR-
TANT
statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak.
See Warning
statement above
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak.
See Warning
statement above
2. Control valve or gas con-
trol defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warning
statement above
1. Improper log placement
2. Drafts or other air currents
affecting flame pattern
3. Air holes at burner inlet
blocked
4. B u r n e r f l a m e h o l e s
blocked
REMEDY
1. Open window to ventilate
room. Stop using odor
causing products while
heater is running
2. Refill supply tank (pro-
pane/LP only)
3. Locate and correct all
leaks (see
Checking Gas
Connections
, page 16)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance
, page 25)
1. Locate and correct all
leaks (see
Checking Gas
Connections
, page 16)
2. Replace control valve or
gas control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all
leaks (see
Checking Gas
Connections
, page 16)
1. Properly locate logs (see
Installing Logs,
page 17)
2. Eliminate source of drafts
around heater
3. Clean out air holes at burner
inlet. Periodically repeat as
needed
4. Remove blockage
OBSERVED PROBLEM
Fireplace produces unwanted
odors
Fireplace shuts off in use
(ODS operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Dark residue on logs inside
of their fireplace
Note:
After
removing all causes of residue
deposits, completely clean
fireplace and appliance off
residue before reusing ap-
pliance
