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AB06064 · Issue/Rev. 0.0 (5/06
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other. The host PC’s IP address should be different than the microLoad.net, but again both
addresses must be on the same network.
Checking the PC Serial Port Settings
If when viewing the Comm Monitor diagnostic there appears to be data arriving at the microLoad but
it seems illegible or garbled, perhaps there is a mismatch in the baud rate/parity settings. You can
verify the port settings by examining the properties in the SLIP connection settings. You can also
check them via the command line. Shut down the SLIP connection, then from a command prompt,
type the following command:
C:> MODE COM1:
This command will display the current port settings for the COM port specified. You can also modify
the port settings using this command:
C:> MODE COM1:38400,N,8,1
This utility may can be useful for troubleshooting microMate serial communications as well.
Troubleshooting the Firmware Upgrade Process
Locating New Firmware Image
The most direct method to access the latest firmware is to download and install the latest microMate
application from the
http://www.microLoad.net
website. Once the latest microMate is installed,
configure (or open) a data file that uses a TCP/IP connection to the microLoad and then select
Upgrade Firmware. The microMate will attempt to retrieve the latest firmware image from the Internet
and place it in the application directory. You can perform this operation from any Internet-enabled PC,
it does not have to be connected to the microLoad.net for the firmware retrieval process portion of the
upgrade to be performed.
Automated Upgrade Process Fails – Unable to Locate Firmware Image
This message will be displayed if the host PC running microMate does not have Internet access or if
for some other reason the FMC Technologies server or firmware image file is unavailable. This
message can be ignored if the firmware image has been received via email or other means and
manually placed in the application directory.
Automated Upgrade Process Fails – Other Message Indicated
If it is desired to install an OLDER revision of
firmware than that currently installed (not
recommended), or if the microLoad fails to go into
the “Waiting for Firmware Upgrade” state when
commanded remotely to do so by microMate, it can
be forced to power up into the boot loader/ RAM
executive by performing the following steps:
Remove the cover from the microLoad and find
switch S2 (1-8) as illustrated below
Move switch S2-2 (the second DIP switch from
the top) to the
ON
position.
Power cycle the microLoad. The display will then
read “Waiting for Firmware Upgrade”
Perform the upgrade procedure as described in
Appendix I
Return switch S2-2 to the OFF position
Summary of Contents for Smith Meter microLoad.net
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