Troubleshooting
Problem
Possible Cause
Corrective Action
Tool fails to operate
Possible clogging
Remove the isolator key:
Check underneath the garden
product and clear out as necessary
(always wear gardening gloves)
Battery not fully charged
Charge the battery
Battery not inserted (properly)
Insert the battery
Grass too long
Increase height of cut and tilt
product to reduce starting
load
Motor protector has activated
Allow motor to cool and increase
height of cut
Battery too hot/cold
Allow to cool/warm
Isolator key not inserted correctly/fully
Fit correctly
There is a short delay in the motor
Hold On/Off switch for 1 – 3 secs
starting after engaging the On/Off switch
to start motor
Motor starts and stops
Battery not fully charged
Charge the battery
immediately
Isolator key not inserted correctly/fully
Fit correctly
Battery not inserted (properly)
Insert the battery
Battery too hot/cold
Allow to cool/warm
Increase height of cut
Tool functions
Internal wiring of product
Contact Service Agent
intermittently
damaged
Motor protector has activated
Allow motor to cool and increase
height of cut
Product leaves
Height of cut too low
Increase height of cut
ragged finish
Cutting blade blunt
Replace the blade
and/or
Possible clogging
Check underneath the garden
Motor labours
product and clear out as necessary
(always wear gardening gloves)
Blade fitted upside down
Refit blade correctly
Area of cut (battery
Height of cut too low
Increase height of cut and walk slower
duration) not large
Grass too high
Increase height of cut and walk slower
enough
Grass wet or damp
Wait until grass is dry and walk slower
Grass is dense
Increase height of cut, walk slower
and cut more frequently
An additional battery can be purchased
Contact Service Agent
from an authorised customer service agent.
Cutting blade not
Cutting blade obstructed
Switch off product
rotating while garden
Clear obstruction (always wear
product switched on
gardening gloves)
Blade nut/bolt loose
Tighten blade nut/bolt (15 Nm)
Excessive vibrations/ noise
Blade nut/bolt loose
Tighten blade nut/bolt (15 Nm)
Cutting blade damaged
Replace the blade
No charging procedure
Battery contacts contaminated
Clean the battery contacts (e.g. by
possible
inserting and removing the battery
several times) or replace the battery
The battery is defective, due to a
Replace the battery
disconnection in the battery
The charger control light
Mains plug of battery charger not
Insert mains plug (fully) into the
does not light up after
plugged in (properly)
socket outlet
inserting the mains plug
Socket outlet, mains cable or battery
Check the mains voltage and if
into the socket
charger defective
necessary, have the battery
charger checked by an authorized
customer service station for power
tools
ENGLISH - 5
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