Each Fluke Networks product is warranted to be free from defects in material and workmanship
under normal use and service. The warranty period for the mainframe is two years and begins on
the date of purchase. Parts, accessories, product repairs and services are warranted for 90 days, unless
otherwise stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or other peripherals are all considered
parts or accessories. The warranty extends only to the original buyer or end user customer of a Fluke
Networks authorized reseller, and does not apply to any product which, in Fluke Networks’ opinion,
has been misused, abused, altered, neglected, contaminated, or damaged by accident or abnormal
conditions of operation or handling. Fluke Networks warrants that software will operate substantially
in accordance with its functional specifications for 90 days and that it has been properly recorded on
non-defective media. Fluke Networks does not warrant that software will be error free or operate
without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to
end-user customers only but have no authority to extend a greater or different warranty on behalf
of Fluke Networks. Warranty support is available only if product is purchased through a Fluke Networks
authorized sales outlet or Buyer has paid the applicable international price. Fluke Networks reserves
the right to invoice Buyer for importation costs of repair/replacement parts when product purchased
in one country is submitted for repair in another country.
Fluke Networks warranty obligation is limited, at Fluke Networks option, to refund of the purchase
price, free of charge repair, or replacement of a defective product which is returned to a Fluke Networks
authorized service center within the warranty period.
To obtain warranty service, contact your Technical Assistance Center. Support information can be
found in the System Recovery section at the end of this manual. Fluke Networks assumes no risk for
damage in transit. Following warranty repair, the product will be returned to Buyer, transportation
prepaid (FOB destination). If Fluke Networks determines that failure was caused by neglect, misuse,
contamination, alteration, accident or abnormal condition of operation or handling, or normal wear
and tear of mechanical components, Fluke Networks will provide an estimate of repair costs and obtain
authorization before commencing the work. Following repair, the product will be returned to the
Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation
charges (FOB Shipping point).
THIS WARRANTY IS BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING
FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion
or limitation of incidental or consequential damages, the limitations and exclusions of this warranty
may not apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a
court or other decision-maker of competent jurisdiction, such holding will not affect the validity or
enforceability of any other provision.
FLUKE NETWORKS, INC. P.O. BOX 777 EVERETT, WA 98206-0777 USA
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Limited Warranty & Limitation of Liability
