LIMITED WARRANTY & LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in
material and workmanship under normal use and service. The
warranty period is one year and begins on the date of purchase. Parts,
accessories, product repairs and services are warranted for 90 days.
This warranty extends only to the original buyer or end-user customer
of a Fluke Networks authorized reseller, and does not apply to
disposable batteries, cable connector tabs, cable insulation-
displacement connectors, or to any product which, in Fluke Networks’
opinion, has been misused, altered, neglected, contaminated, or
damaged by accident or abnormal conditions of operation or handling.
Fluke Networks warrants that software will operate substantially in
accordance with its functional specifications for 90 days and that it
has been properly recorded on non-defective media. Fluke Networks
does not warrant that software will be error free or operate without
interruption.
Fluke Networks authorized resellers shall extend this warranty on new
and unused products to end-user customers only but have no authority
to extend a greater or different warranty on behalf of Fluke Networks.
Warranty support is available only if product is purchased through a
Fluke Networks authorized sales outlet or Buyer has paid the
applicable international price. Fluke Networks reserves the right to
invoice Buyer for importation costs of repair/replacement parts when
product purchased in one country is submitted for repair in another
country.
Fluke Networks’ warranty obligation is limited, at Fluke Networks’
option, to refund of the purchase price, free of charge repair, or
replacement of a defective product which is returned to a Fluke
Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks
authorized service center to obtain return authorization information,
then send the product to that service center, with a description of the
difficulty, postage and insurance prepaid (FOB Destination). Fluke
Networks assumes no risk for damage in transit. Following warranty
repair, the product will be returned to Buyer, transportation prepaid
(FOB Destination). If Fluke Networks determines that failure was
caused by neglect, misuse, contamination, alteration, accident or
abnormal condition of operation or handling, or normal wear and tear
of mechanical components, Fluke Networks will provide an estimate of
repair costs and obtain authorization before commencing the work.
Following repair, the product will be returned to the Buyer
transportation prepaid and the Buyer will be billed for the repair and
return transportation charges (FOB Shipping Point).
