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LIMITED WARRANTY & LIMITATION OF LIABILITY
Each Fluke product is warranted to be free from defects in material and workmanship under
normal use and service. The warranty period is two years for Model 12B and three years for Model
18 and begins on the date of shipment. Parts, product repairs and services are warranted for 90
days. This warranty extends only to the original buyer or end-user customer of a Fluke authorized
reseller, and does not apply to fuses, disposable batteries or to any product which, in Fluke’s
opinion, has been misused, altered, neglected or damaged by accident or abnormal conditions of
operation or handling. Fluke warrants that software will operate substantially in accordance with its
functional specifications for 90 days and that it has been properly recorded on non-defective
media. Fluke does not warrant that software will be error free or operate without interruption.
Fluke authorized resellers shall extend this warranty on new and unused products to end-user
customers only but have no authority to extend a greater or different warranty on behalf of Fluke.
Warranty support is available if product is purchased through a Fluke authorized sales outlet or
Buyer has paid the applicable international price. Fluke reserves the right to invoice Buyer for
importation costs of repair/replacement parts when product purchased in one country is submitted
for repair in another country.
Fluke’s warranty obligation is limited, at Fluke’s option, to refund of the purchase price, free of
charge repair, or replacement of a defective product which is returned to a Fluke authorized
service center within the warranty period.
To obtain warranty service, contact your nearest Fluke authorized service center or send the
product, with a description of the difficulty, postage and insurance prepaid (FOB Destination), to
the nearest Fluke authorized service center. Fluke assumes no risk for damage in transit.
Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB
Destination). If Fluke determines that the failure was caused by misuse, alteration, accident or
abnormal condition of operation or handling, Fluke will provide an estimate of repair costs and
obtain authorization before commencing the work. Following repair, the product will be returned to
the Buyer transportation prepaid and the Buyer will be billed for the repair and return transportation
charges (FOB Shipping Point).
THIS WARRANTY IS BUYER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
FLUKE SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, WHETHER ARISING
FROM BREACH OF WARRANTY OR BASED ON CONTRACT, TORT, RELIANCE OR ANY
OTHER THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or
exclusion or limitation of incidental or consequential damages, the limitations and exclusions of
this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or
unenforceable by a court of competent jurisdiction, such holding will not affect the validity or
enforceability of any other provision.
Fluke Corporation
Fluke Europe B.V.
P.O. Box 9090
P.O. Box 1186
Everett WA
5602 B.D. Eindhoven
98206-9090
The Netherlands
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