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1) THE ELECTROPUMP DOES 

NOT PUMP WATER, THE 

MOTOR DOES NOT RUN

2) THE PUMP DOES NOT SUP-

PLY WATER BUT THE MOTOR 

IS RUNNING 

3) THE PUMP SUPPLIES A 

LIMITED AMOUNT OF WATER

4) INTERMITTENT OPERATION

10

PROBLEM

POSSIBLE CAUSE

REMEDY

1) No electricity.

2) Plug inserted incorrectly.

3) Enabled safety switch.

4) Blocked impeller.

5) Damaged motor or condenser.

2) Verify that voltage is present and that the

plug is correctly inserted.

3)  Reset the safety switch.If the safety switch 

is once more enabled, contact a specialised 

electrician.

4) Contact the Customer Assistance Service.

5) Contact the Customer Assistance Service.

1) Obstructed suction grid.

2) Blocked check valve.

3) Air in impeller body (air bubbles).

4) The water level is below the start-up

level.

1) Clean the grid.

2) Clean or replace the valve.

3) Perform several start-ups in order to remove 

all the air.

4) Fill the pump with water using the quick

closing standard fitting.

1) Partially obstructed suction grid.

2) Obstructed pipe.

3) Worn impeller.

1) Clean the grid.

2) Remove the obstructions.

3) Contact the Customer Assistance Service.

1) Solid particles prevent the free

rotation of the impeller.

2) The temperature of the fluid is too

high.

3) Voltage out of range.

4) The fluid is too dense.

5) Faulty motor.

1) Remove the foreign particles.

3) Supply the pump in accordance with

nameplate data.

4) Dilute the pumped fluid.

5) Contact the Customer Assistance Service.

GB

5

5) THE PUMP DOES NOT START 

AND STOP IN AUTOMATIC 

MODE

1) The pump is not placed in a vertical

position.

2) The integrated floating switch is

blocked.

1) Place the pump in a straight position.

2) Clean the floating switch.

If, after performing these operations, the problem persists, contact your retailer (customer assistance service).

GB

TRANSLATION FROM ORIGINAL INSTRUCTIONS

Distributed in NZ By:

Freephone 0508 634 34

  1

7 Monier Pl, Mt Wellington, Auckland 1060, New 
Zealand

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