31
GB
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
blade cylinder and sub-blade) or to cover
damage to breakable parts (e.g. switches,
batteries).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specified in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and item num
-
ber (e.g. IAN 12345) ready as proof
of purchase for all enquiries.
• Please find the item number on the
rating plate, an engraved plate on the
front page of your manual (bottom left)
or as a sticker on the back or bottom.
• Should functional errors or other de
-
fects occur, please initially contact the
service department specified below by
telephone
or by
. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defec-
tive can be sent postage paid to the
service address communicated to you,
with the proof of purchase (receipt)
and specification of what constitutes
the defect and when it occurred. In or-
der to avoid acceptance problems and
additional costs, please be sure to use
only the address communicated to you.
Ensure that the consignment is not sent
carriage forward or by bulky goods,
express or other special freight. Please
send the equipment inc. all accessories
supplied at the time of purchase and
ensure adequate, safe transport pack-
aging.
Service-Center
Service Great Britain
Tel.: 0871 5000 720
(£ 0.10/Min.)
E-Mail: [email protected]
IAN 79826
Service Branch
Please note that the following address is
not a service address. Please initially con-
tact the service centre specified above.
DES UK Ltd.
Unit B7
Oxford Street Industrial Park
Vulcan Road
Bilston, West Midlands WV14 7LF
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