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Solving problems
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Solving problems with cellular broadband connections
Problem:
My cellular broadband modem doesn’t seem to be working at all, or I am having trouble
connecting to my carrier’s network.
Suggested troubleshooting steps:
Make sure the cellular broadband radio is enabled in FlipStart Control Center.
Make sure that you have purchased a data plan from a supported cellular broadband
wireless carrier, and that you have activated your FlipStart’s cellular broadband device to
work with that network.
Make sure that your wireless carrier’s provides cellular broadband coverage in the area
from which you are attempting to connect.
Consult the documentation for the cellular broadband connection manager software that
you use to connect to your wireless carrier’s network.
Contact your wireless carrier’s customer support for further help.
Solving problems with wired Ethernet connections
Problem:
I cannot connect to a network using an Ethernet cable.
Suggested troubleshooting steps:
Make sure other computers on the network can connect to the network successfully.
Disconnect and reconnect the Ethernet cable to your FlipStart, and try accessing the
network again.
Verify that you have your network connection configured correctly. For more
information, see
Configuring wired Ethernet networking
(on page 28).
Make sure no firewall or security software on your FlipStart is blocking network
connections.
Solving problems with Bluetooth connections
Problem
: My FlipStart cannot find my Bluetooth device (or vice-versa) to pair with it.
