Model HC170. Issue Number 8. Date 17.01.2022.
5
Troubleshooting
Condensation on the cooling pad or the deceased
The cooling pad gets very cold in use. When there is a large temperature difference to the pad and the
surrounding ambient air a small amount of condensation on the pad is normal.
There are 2 ways to reduce this:
1.
Ensure there are no gaps in the insulated duvet allowing the ambient air to reach the pad.
2.
Increase the temperature of the machine (e.g. change from 8°C to 10°C).
The alarm is sounding and the red LED is illuminated
•
Check the connection of the hose to the CuddleBlanket. Refer to section 2
•
Check that the hose or cooling pad are not kinked or deformed.
•
Check that there is fluid in the unit. Refer to section 5.
If the alarm is still sounding:
•
Locate the supplied ‘loop back’ short test hose as shown. (see fig.3)
•
Remove the blue hose from the unit and replace with the ‘loop back’. (see fig.4)
•
Loosen the filler cap to allow any trapped air to escape.
•
Turn on the unit.
•
If the alarm stops with the loop back fitted, check the cooling pad and blue hose, reconnect
them and retry.
•
If the alarm continues, contact Flexmort:
+44 (0)8455 333561
Fig.3
Fig.4
