WARRANTY
Conditions of limited Warranty
Your FLAVIA® FUSION
TM
drinks station is covered by a one year limited warranty from the date
of purchase under normal use within the home.
If within 1 year from the purchase date of your FLAVIA® FUSION
TM
drinks station it should
cease to function correctly due to mechanical or electrical failure, FLAVIA® will, at its
discretion, repair or replace your FLAVIA® FUSION
TM
free of charge.
FLAVIA® will only pay for repair or replacement provided proof of purchase is seen. In order to
ensure this, you should either keep your original purchase receipt or register your machine on-
line at myflavia.com or call 888 MYFLAVIA (888 693 5284) and register with one of our
Customer Service assistants.
The warranty is not valid if a defect is caused through poor maintenance of your FLAVIA®
FUSION
TM
drinks station, lack of descaling, incorrect use (including the use of non FLAVIA®
approved products), general wear and tear or if alterations or repairs have been carried out by a
non-authorised service provider.
FLAVIA® reserves the right to offer an alternative appliance in the event that an exact
replacement is not available. This will not affect your statutory rights.
Warranty claim process
In the event that your FLAVIA® FUSION
TM
should cease to function correctly, firstly refer to the
TROUBLE SHOOTING GUIDE on page 16 of this guide.
If your FLAVIA® FUSION
TM
still does not work then call our FLAVIA® Customer Service Team on
888 MYFLAVIA (888 693 5284) where a technical consultant will be waiting to assist you.You
will be asked for proof of purchase if you have not registered your FLAVIA® FUSION
TM
drinks
station previously.
If they are unable to resolve the issue over the telephone then they will authorise the
replacement of your FLAVIA® FUSION
TM
drinks station.
Please note that FLAVIA® will endeavour to replace your FLAVIA® FUSION
TM
drinks station with
a replica unit. However in the event that this is not feasible, FLAVIA® will offer you an
alternative. Please note that your replacement FLAVIA® FUSION
TM
drinks station, may have
been refurbished to an as new condition. This will not affect your statutory rights or any
warranty remaining on the product.
When ordering drinks at myflavia.com or 888 MYFLAVIA (888 693 5284), register the serial number
of your FLAVIA® FUSION
TM
drinks station to facilitate any future warranty claim.
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