FAULT FINDING
FAULT
POSSIBLE CAUSES
REMEDY
No hot water flow.
1. Mains cold water supply
Check and open isolating and/or stop valve.
shut-off.
If no water flow check with local water authority.
2. Line strainer blocked.
Turn off mains water supply, remove and clean
line strainer.
3. Cold water safety group
Check direction of flow arrows on the valve. Refit in
fitted incorrectly.
the correct position if necessary.
Reduced flow rate.
1. Low mains water pressure.
Check pressure, xonsult local water authority
if necessary.
2. Strainer partially blocked.
Turn off mains water supply, remove and clean
strainer.
3. Size of service pipe too small.
Pipe size should be increased.
Water from hot
1. Direct immersion heater is
Check immersion heater, switch on if necessary.
taps is cold.
not switched on.
2. Direct thermal cut-out has
Test thermostat operation and wiring, if faulty
operated.
correct or replace. Re-set cut-out.
3. Boiler programmer set to
Check switch on domestic hot water if necessary.
central heating only.
(Indirect model).
4. Boiler is not functioning.
Check boiler operation, if fault suspected consult
(Indirect model).
manufacturer’s instructions.
5. Indirect thermal cut-out has
Test thermostat operation and wiring, if faulty correct
operated.
/replace. Re-set cut-out.
6. Motorised valve jammed or
Check wiring and operation of motorised valve,
not wired correctly.
if faulty correct/replace as necessary.
(Indirect model).
Discharge from
1. Pressure above 7 bar,
Shut down boiler or immersion heater. Check
pressure and
failure of pressure reducing
pressure reducing valve and thermal controls.
temperature
valve. Temperature above
Replace if necessary.
relief valve.
90
O
C, failure of thermal
control.
Discharge from
1. Pressure reducing valve
Check pressure from valve. Replace if over 3.5 bar.
expansion relief
faulty.
valve.
2. When heater is heating,
Check charge in vessel. Re-charge vessel to
faulty expansion vessel
3.5 bar or replace if necessary.
or lost charge.
6
7
GUARANTEE
Flamco UK Limited guarantee that should this water heater prove to be defective by reason of faulty manufacture
during the periods stated below, will replace the defective parts or product free of charge on the condition that:-
The appliance has been correctly installed by a competent installer and used only on the
supply voltage stamped on the rating plate.
The appliance has been used and maintained in accordance with these instructions and
has not been tampered with or otherwise subjected to misuse, neglect or accident.
The appliance has not been taken apart, modified or repaired except by a qualified
service engineer.
Evidence of the date of purchase, in the form of an invoice, receipt or hire purchase
documents, must be included with the appliance when returned under guarantee.
The guarantee will be applicable from the date of purchase or commencement of hire
purchase for the following periods:-
12 months on electrical parts and components.
3 years on the cylinder tank.
Flamco UK Limited
