
PROBLEM
Will not heat
Water not clean
ER-3 Water Prime
& ER-4 Thermal
Trip Errors
CAUSE
1. Time not set correctly
2. Sleep timers or power
save settings incorrect
3. Heating Mode set to
Away or Weekend
4. Air blower ON all the time
5. Thermostat turned down
6. Excessive heat loss
1. Filter clogged or due
for replacement
2. Poor water chemistry
3. Filter duration not set
high enough
1. Low water level
2. Dirty filters
3. Air lock in pipe work
4. Fault with filtration pump
SOLUTION
1. Set the clock on control pad
2. Read control pad manual &
check timer settings, consult
spa dealer for assistance
3. Check heating mode in
control pad menu is set to
normal (NORM)
4. Turn air blower off. Heating is
inefficient when the blower
is running
5. Check set temperature point
and raise if needed
6. Fit hardcover to spa and
ensure it is fitted correctly
1. Clean and soak filters.
2. Check water balance and
sanitiser levels. Refer to
chemical instructions.
3. Increase daily filtration time
in control pad setup menu
1. Refill spa if necessary
2. Clean, soak or replace filters
3. Bleed air from pipe work by
loosening barrel unions
4. Contact dealer for service
MAINTENANCE RECORD
DATE
DETAILS
If any errors occur relating to Touch Pad, consult your SpaNet manual first.