19
Troubleshooting
Problem
Solution
The Power LED is blinking and then
shut off.
It's time for an adult to change batteries
in Smart Cycle®. Be sure to replace all
four batteries with fresh, AA (LR6)
alkaline
batteries.
The Power LED is off but the Power
Switch is in the ON position.
Smart Cycle enters sleep mode after
several minutes of inactivity and the
Power LED turns off. Simply slide the
Power Switch OFF and then back ON.
I can't adjust the tablet holder to attach
my tablet.
Be sure you turn the knob all the way
clockwise, hold it in that position and
then lift the top bar on the holder. Place
your tablet in the holder and then push
the top bar down to secure.
The app won't connect to Smart Cycle.
Be sure Smart Cycle power is on.
Slide the Power Switch ON.
The Connection LED on Smart Cycle
is blinking.
The Connection LED blinks while
it is looking for a connection. If the
Connection LED continuously blinks,
check to be sure that Bluetooth is
enabled on your tablet.
Why can't I select a destination or
activity/game?
You'll need to complete the first game/
activity to unlock the next game/activity.
Once you've unlocked a game/activity,
you can go back to it again and again!
