Problem
Possible Cause
Solution
Vehicle runs sluggishly
Undercharged battery
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging
After approximately 3 hours of constant use, the battery
needs charging.
Wrong type or improperly installed fuse
Make sure that the battery has a properly installed
Power Wheels
®
thermal fuse installed before charging. For
best performance, do not use substitute parts.
Battery is old and will not accept
Even with proper care, rechargeable batteries do not last
full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery with
a Power Wheels
®
Type H 6 volt battery. For best perfor-
mance, do not use substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lbs.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, it will automatically
shut down. The vehicle will reset itself after approximately
20 seconds. Reduce the load on the vehicle to prevent
additional automatic shut-downs.
Driving conditions are too stressful
Use only on gentle inclines or slopes of 10˚ or less. Extreme
temperatures can also affect run time. If the driving
conditions are too stressful, the vehicle will automatically
shut down. The vehicle will reset itself after approximately
20 seconds. Adjust the driving conditions to prevent
additional automatic shut-downs.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
26
Problems and Solutions Guide
