Vehicle was running but
Loose wire or loose connectors
Check all wires and connectors. Make sure the battery
suddenly stopped
connector is tightly plugged into the motor harness
connector, and that there are no loose wires around the
motors.
Wrong type or improperly installed fuse
Make sure that the battery has a properly installed
Power Wheels
®
thermal fuse installed before charging.
For best performance, do not use substitute parts.
Blown fuse
Make sure that the fuse in the battery is in good
condition. Remove the fuse from the battery and shake it
gently. If it rattles, it has blown. Replace a blown fuse with a
Power Wheels
®
thermal fuse. For best performance, do not
use substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, by exceeding the 65 lbs.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, it will automatically
shut down. The vehicle will reset itself after approximately
20 seconds. Reduce the load on the vehicle to prevent
additional automatic shut-downs.
Driving conditions are too stressful
Use only on gentle inclines or slopes of 10˚ or less. Extreme
temperatures can also affect run time. If the driving
conditions are too stressful, the vehicle will automatically
shut down. The vehicle will reset itself after approximately
20 seconds. Adjust the driving conditions to prevent
additional automatic shut-downs.
Short run time (Less than
Undercharged battery
Charge the battery. A new battery should have been
1 - 3 hours per charge)
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you
suspect that your battery is damaged as a result of
overcharging, contact your local Power Wheels
®
authorized
service center. They can test your battery for you.
Battery is old and will not
Even with proper care, a rechargeable battery does not
accept full charge
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. For best performance,
do not use substitute parts.
Wrong type or improperly installed fuse
Make sure that the battery has a properly installed
Power Wheels
®
thermal fuse before charging.
For best performance, do not use substitute parts.
Driving conditions are too stressful
Use only on gentle inclines or slopes of 10˚ or less. Extreme
temperatures can also affect run time. If the driving
conditions are too stressful, the vehicle will automatically
shut down. The vehicle will reset itself after approximately
20 seconds. Adjust the driving conditions to prevent
additional automatic shut-downs.
Problem
Possible Cause
Solution
25
Problems and Solutions Guide
