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Fisher & Paykel WM1280J, Installation Manual/User Manual

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Fisher & Paykel WM1280J Installation Manual/User Manual Download Page 41

39

BEFORE YOU CALL FOR SERVICE

User warnings

Your washer is capable of diagnosing a number of its own problems. In most cases, 
your washer will sound a continuous series of beeps and display a code when it has a 
problem that you can correct yourself. All control panel lights will turn off and the code 
will be displayed to inform you what the problem is. To stop the beeps, press any button 
on the control panel. Do not try to continue washing once you stop the noise. You must 
address the problem the washer is alerting you to.

Check this chart before you call for service.

PROBLEM

DISPLAYED AS

WHAT TO DO

Keylock is 

activated.

Touch and hold the ‘Keylock’ button for 2 seconds.

Pump filter is 

blocked.

Clear the pump filter (refer to page 37).

Water is not 

getting to the 

machine.

Check the taps have been turned on.
If there is no hot water connection the machine will 
heat the water itself, but there must be a cold water 
connection to the cold valve.
Check the hose connections. If the cold water 
supply is connected to the hot valve and there is no 
connection to the cold valve the machine will not fill.
Check the inlet hose filters are not blocked, the hoses 
are not kinked and are attached correctly.
Check that the drain hose is not too low or pushed 
into the standpipe too far. This will cause the water to 
siphon out of the machine.
Check the cold water temperature does not exceed 
the 35°C temperature requirement.
Check the water flow rate. It maybe too low.

Wash load 

is out of 

balance.

Touch 

 to try the spin again.

If the out of balance persists, pause the cycle, 
manually redistribute the load and touch 

 to spin 

again. If necessary, stop the cycle, select ‘Spin’ and 
touch 

 .

If the problem persists, check the machine is correctly 
levelled.

Summary of Contents for WM1280J

Page 1: ...INSTALLATION GUIDE USER GUIDE GB IE SG FRONT LOADING CLOTHES WASHER WM1490F WM1490P WM1480P WM1280J models ...

Page 2: ......

Page 3: ...ister your product visit our website www fisherpaykel com Introduction 3 Safety and warnings 4 Installation instructions 6 Before you do your first wash 13 Getting started quickly 14 Washer controls 20 Safety features 21 Sorting and loading 22 Detergent and fabric softener 24 Wash cycles 28 Wash cycle options 31 Customising wash cycles 35 Caring for your washer 36 Before you call for service 39 Fa...

Page 4: ......

Page 5: ...tions so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care Please take the time to read these instructions carefully before you begin using your machine Following the advice in this user guide will ensure you get the performance you expect from your machine and that you get the best possible wash results Keep these instructions for future...

Page 6: ...of textiles where this is indicated on the care label The door will be locked from the start of the cycle until the cycle is complete for safety reasons It is possible to open the door during the cycle under certain conditions refer to page 21 Never force the door open Keep children away from the washer while it is in operation Children of less than 3 years should be kept away unless continuously ...

Page 7: ... the pump filter No other parts are designed to be removed by anyone other than a Fisher Paykel trained and supported service technician When disposing of the washer it is recommended that the door is removed to avoid children getting trapped inside and that the electrical cable is cut off close to the washer ...

Page 8: ... 2 Tilt the machine backwards and walk it off the base one foot at a time Not doing so may cause damage to your floor and washer 3 Remove all packaging and accessories from inside the drum Removing the transit bolts The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during transportation IMPORTANT The 4 transit bolts MUST be removed prior to operation of the machine Fail...

Page 9: ...acent wall 330 330 Standpipe height min 800 1200 min 800 1200 MAXIMUM CAPACITY kg kg 9 0 8 0 Note the exact height of your washer is dependent on how far the feet are extended from the base of the machine The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions Electrical supply 220 240V 50Hz Sinusoidal minimum 10A Inlet water static pressure Max ...

Page 10: ...ner provided tighten the lock nuts against the base of the machine to lock the feet in position Connecting to the water supply Inlet hoses IMPORTANT New hose sets provided with the washer should be used to connect the washer to the water mains Old hose sets should not be re used We recommend the inlet hoses are changed every 5 years WARNING Failure to do so may result in a flood and damage to prop...

Page 11: ...et water flow rate Minimum 6 litres minute Cold supply only If you only have a cold water supply the inlet valve cap blanking cap which came with your washer must be connected to the hot inlet valve The cap prevents water leaking out of the hot valve This appliance incorporates backflow protection complying with AS3500 1 No further backflow protection is required for connection to the water supply...

Page 12: ...ause flooding Attaching drain hose to spigot 1 Guide drain hose through hose guide 2 Secure hose guide to back wall of cupboard using a screw The height of the drain hose should be between 500 800mm from ground level 3 Attach drain hose to spigot and secure using a hose clamp ensuring the blanking insert is cleared from spigot 4 Check for leaks The drain hose should be checked from time to time an...

Page 13: ...sitioned so that it does not come into contact with water or moisture FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK Do not touch or operate the machine with wet hands or with bare feet A damaged power cord must be replaced by a Fisher Paykel trained and supported service technician in order to avoid a hazard The appliance must not be operated until it is repaired as there is risk of ele...

Page 14: ...ng from the hoses excess noise or vibrations The washer will beep and display any faults on the screen if there are any problems Refer to Before you call for Service section at the back of this book 4 Wait until you see water in the bottom of the drum 5 Touch to stop the cycle then press POWER to turn the machine off 6 Press POWER again select the Spin cycle and touch Check the drain hose is firml...

Page 15: ...n 4 Is the machine correctly levelled feet are locked and cabinet corners clear of the floor and walls 5 Has the power cord been connected to an appropriate power supply and the power turned on 6 Have you performed the installation test cycle 7 We recommend you complete your first cycle with a half load amount of detergent and without a load in order to remove any residues remaining in the machine...

Page 16: ...e liquid detergent insert by firmly grasping and twisting the left hand side of the internal compartment and pulling upwards If you are using detergent pods place them at the back of the drum before you load your clothing For more information on detergent refer to the Detergent and fabric softener section If you wish to use fabric softener place it in the compartment marked with a For more informa...

Page 17: ...sher at any point during a cycle simply touch to pause the cycle There may be a slight delay while the drum comes to a stop then the door will unlock Under certain conditions however the door will remain locked for safety reasons refer to the Safety features section If you wish to cancel or change the wash cycle once a cycle has started simply touch the button then select the new cycle Touch to re...

Page 18: ...uid detergent insert by firmly grasping and twisting the left hand side of the internal compartment and pulling upwards If you are using detergent pods place them at the back of the drum before you load your clothing For more information on detergent refer to the Detergent and fabric softener section If you wish to use fabric softener place it in the compartment marked with a For more information ...

Page 19: ...sher at any point during a cycle simply touch to pause the cycle There may be a slight delay while the drum comes to a stop then the door will unlock Under certain conditions however the door will remain locked for safety reasons refer to the Safety features section If you wish to cancel or change the wash cycle once a cycle has started simply touch the button then select the new cycle Touch to re...

Page 20: ...g or Front Loader liquid or powder detergents Alternatively use detergent pods Place the pod at the back of the drum before you load in any clothing For more information on detergent refer to the Detergent and fabric softener section Place fabric softener in the compartment marked with a For more information on fabric softener refer to the Detergent and fabric softener section IMPORTANT Fabric sof...

Page 21: ... washer at any point during a cycle simply touch to pause the cycle There may be a slight delay while the drum comes to a stop then the door will unlock Under certain conditions however the door will remain locked for safety reasons refer to the Safety features section If you wish to cancel or change the wash cycle once a cycle has started simply touch the button then select the new cycle Touch to...

Page 22: ...ed Please be aware that a number of factors can influence the overall cycle time eg the water flow rate water pressure whether hot water is being used from the tap or the water is heated by the internal heater load size cycle and option selections Therefore cycle times will vary Unexpected events in a wash cycle eg out of balance oversudsing can lengthen the cycle time Progress lights The progress...

Page 23: ... long as the wash temperature selected is lower than 60 C Water in the machine will be drained to a level where the door can be opened if necessary Refer to Wash cycle options for more information Opening the door during a power failure If there is a power failure during a wash cycle your washer will stop and the door will remain locked You can unlock the washer door to remove your clothes by open...

Page 24: ...EQUIREMENTS SUGGESTED CYCLE AND OPTIONS SUGGESTED TEMPERATURE Towels Everyday 1400 or 1200 rpm spin 30 C or 40 C Sheets pillowcases Everyday 1400 or 1200 rpm spin 30 C or 40 C Bulky items doonas duvets sleeping bags Bulky 30 C or 40 C Polycotton items Synthetic 1100 or 1200 rpm spin 40 C Woollens silks Wool Handwash 500 rpm 30 C or 40 C Delicates fine fabrics Delicate Wool or Handwash 30 C Jeans E...

Page 25: ...taking care not to spray pre treaters on your washer as they can cause damage to the plastic surfaces Loading Your washer will be more efficient when washing larger loads so try to collect enough items to loosely fill the drum when the items are dry IMPORTANT Do not overload your washing machine beyond its rated capacity Please do not under any circumstances wash an electric blanket in your washer...

Page 26: ...elivered into the drum There may be a small volume of water left in the liquid detergent dispenser at the end of the cycle This is normal Powdered detergent If you wish to use powdered detergent the liquid detergent compartment MUST be removed from the dispenser drawer To do this firmly grasp and twist the left hand side of the internal compartment and pull upwards B To replace the liquid detergen...

Page 27: ... or liquid detergent They must be placed at the back of the drum prior to loading your clothes This will ensure they are activated quickly in the wash Do not place pods in the detergent dispenser drawer or on top of your clothes Pre Wash If you wish to use the Pre Wash option liquid or powdered detergent only must be placed in the pre wash detergent compartment on the right side of the drawer mark...

Page 28: ...sues but if you under dose you will get poor performance and over time your washer will start to smell as scum builds up inside it Detergent advice 1 If your washer smells you are probably not using enough detergent for the soil level in your loads Run a Drum Clean cycle and either buy a better quality detergent or use a higher dose If you are using an Eco detergent alternate the use of this with ...

Page 29: ...e at regular intervals eg every 5th wash as washing in cold water increases the chance of scrud occurring see below Note if you fill beyond the MAX mark the fabric softener will be dispensed into the bowl prematurely and contribute to scrud Scrud Scrud is the name of the waxy build up that can occur within any washer when fabric softener comes in contact with detergent This build up is not brought...

Page 30: ...o remove all traces of detergent 8 0 60 90 1400 1400 Wool Machine washable woollen items Extra gentle wash action that complies with Woolmark Apparel Care criteria 2 40 40 800 800 Super Quick Freshening up small musty or lightly soiled items A quick cycle for small lightly soiled loads 2 30 60 800 1400 Sports Cotton synthetic sports clothing A cycle tailored to washing sports type clothing 4 40 40...

Page 31: ... spin for special care of bulky items 4 60 90 800 800 Allergy Asthma sufferers and people with skin sensitivities Hot wash to kill dust mites and extra rinses to remove all traces of detergent 8 0 or 7 0 60 90 1400 1400 Handwash Very delicate lightly soiled garments eg woollens Very gentle wash action for extra special items 2 30 40 500 500 Quick Lightly soiled garments A quick cycle for lightly s...

Page 32: ...entler wash with more water to look after delicate items 4 40 60 500 800 Synthetic Normally soiled everyday synthetic or mixed clothing items eg business shirts t shirts A cycle tailored to washing synthetic and mixed fabric types 4 40 60 1200 1200 Quick Lightly soiled garments A quick cycle for lightly soiled loads 4 40 60 800 1200 Rinse Items that require rinsing only Two rinses followed by a sp...

Page 33: ... Keep children away from the washer Time Saver WM1490F model only Your washer offers a Time Saver feature that when selected adjusts the cycle programming by combining special temperature profiling and a unique tumble sequence The result excellent wash performance combined with time savings This option can be selected on the Everyday Cottons Heavy Easy Iron Allergy and Sports cycles Please be awar...

Page 34: ...re Wash it will be unavailable Pre Wash must be selected at the start of the cycle If you use the Pre Wash option liquid or powdered detergent needs to be placed in the correct detergent compartment The pre wash compartment is on the right hand side of the drawer marked or When you select Pre Wash the compartment is flushed at the start of the cycle WM1490F WM1490P and WM1480P models only The dete...

Page 35: ...tton Eco Use the Eco option to save water and energy Selecting Eco will reduce the wash temperature slightly and alter the wash and rinse programming Note this option will not be available if Pre Wash has been selected If you wish to you can select both the Pre Wash and Rinse Wash Boost options to perform on the same cycle Likewise you can select Eco and Wrinkle Free to perform on the same cycle T...

Page 36: ...e finished in the shower Some stain removers also require you to spray them on then leave for several minutes before washing Your washer will wait for the selected time then start without you having to wait or remember to start your machine To programme a Delay Start time simply touch the More button to increase the delay time and Less button to decrease the time or turn Delay Start off Touch to c...

Page 37: ...ny of the wash option buttons for 3 seconds The cycle icon will flash on and off to indicate that the product is in cycle adjustment mode The display will show 4 Select the wash options you prefer by touching the relevant option button 5 Touch to save the selected settings Your washer will automatically remember your changes for all future washes you do on this cycle Factory Reset You can reset yo...

Page 38: ... drawer pull it open push down on the tab in the fabric softener compartment and pull out Rinse it out under warm water and replace Removing the dispenser drawer for cleaning PUSH PUSH Cleaning the inside of your washer It is important that you regularly clean the inside of your machine using the Drum Clean cycle After 100 cycles icon will flash every time you turn your washer on to remind you to ...

Page 39: ...a filter to trap foreign objects that enter the washer along with clothing The pump filter can be accessed from the front of the washer To clean the filter This should be cleaned out approximately once a month 1 Turn the power off and unplug the machine 2 Use a coin to open the filter cover Place the edge of the coin into the slot and tilt upwards whilst levering the cover open 3 Unhook the pump o...

Page 40: ...o replace the transit bolts pull out the bolt hole covers in the back of the machine Push the transit bolt rubber grommets and plastic spaces into the hole left and tighten it with the spanner provided with the product Make sure any water in the washer is drained out This can be done by cleaning out the pump filter refer to Caring for your washer section Cleaning the pump filter IMPORTANT Leave th...

Page 41: ... machine Check the taps have been turned on If there is no hot water connection the machine will heat the water itself but there must be a cold water connection to the cold valve Check the hose connections If the cold water supply is connected to the hot valve and there is no connection to the cold valve the machine will not fill Check the inlet hose filters are not blocked the hoses are not kinke...

Page 42: ...dpipe height for the drain does not exceed 1200mm Door is locked The temperature in the drum is over 60 C therefore it is not safe to open the door Wait until the temperature drops below 60 C Check the water level in the drum If the level is above the bottom of the door seal the door cannot be opened Use the Add a Garment button if you wish to add or remove items WM1490F WM1490P and WM1480P models...

Page 43: ...r machine is correctly levelled refer to page 8 4 Remove your wash load 5 Perform a Rinse cycle 6 If the fault re occurs repeat steps 1 and 2 7 If the machine still will not work you will be required to call a Fisher Paykel trained and supported service technician to arrange service refer to the Customer Care section Record the fault code number displayed and the serial number of your washer locat...

Page 44: ...Check if a code is being displayed on the panel refer to pages 39 41 Hot and cold taps not turned on Check that both hot and cold taps are turned on if using cold inlet only ensure inlet valve cap is installed on the hot valve on the machine Hot and cold taps not connected to the corresponding valve on the machine Check the cold tap is connected to the cold valve on the machine and the hot tap is ...

Page 45: ...r the load size and soil level refer to page 26 Not spinning properly Load has gone out of balance Open door and redistribute load then restart the washer Machine is not level Ensure machine is correctly levelled refer to page 8 Suds build up Check the amount of detergent used reduce if necessary Too many soap suds Incorrect type of detergent used Use low sudsing front loader detergent only refer ...

Page 46: ...Clean the detergent dispenser refer to page 36 Liquid sitting at the Max level at the end of the cycle indicates a blockage Clean the fabric softener dispenser refer to page 36 Dispenser over loaded with detergent Clean out remaining detergent and refer to page 26 for dosing information Washing very wet at the end of the cycle Cycle selected not appropriate Particularly short or delicate cycles ha...

Page 47: ...mount of dirt refer to pages 28 30 Insufficient detergent Ensure the correct dose of detergent is used for the load size and soil level refer to page 26 Washer overloaded Ensure the washer is not overloaded in terms of its capacity or the cycle selected refer to pages 28 30 Items require a longer wash time Select a higher soil level option if available WM1490P and WM1480P models only Load was part...

Page 48: ... you are concerned Black or grey marks on clothes Correct amount of detergent Ensure the correct dose of detergent is used for the load size and soil level refer to page 26 Washer needs to be cleaned Empty the machine and complete a Drum Clean cycle refer to page 36 Tangling Items not sorted correctly Separate larger items from smaller items Washer loaded incorrectly Load items loosely and individ...

Page 49: ...ottons Eco 60 8 198 47 0 79 52 Cottons 40 8 138 53 1 08 74 Everyday 40 7 59 45 0 71 78 Heavy 60 7 130 49 1 91 104 Synthetic 40 4 121 40 0 90 49 Delicate 40 4 45 66 0 61 58 Quick 40 4 30 74 0 55 49 WM1280J Cottons Eco 60 8 198 49 0 79 53 Cottons 40 8 138 58 1 08 74 Everyday 40 7 59 52 0 71 78 Heavy 60 7 130 54 1 91 104 Synthetic 40 4 121 40 0 90 49 Delicate 40 4 45 66 0 61 58 Quick 40 4 30 74 0 55 ...

Page 50: ...artial load at 40 C 201 201 214 204 Duration of left on mode min 5 5 0 0 2 0 2 0 2 AIRBORNE ACOUSTICAL NOISE EMISSIONS6 Washing dB A 48 48 50 50 Spinning dB A 69 69 68 66 1 Annual energy consumption is based on 220 standard washing cycles for cotton programmes at 60 C and 40 C at full and partial load and the consumption of low power modes Actual energy consumption will depend on how the appliance...

Page 51: ...om packer and transit bolts front loading washers levelling the washer adjustment of the drain to correct siphoning noises crossed kinked or leaking inlet hose connections turning on water noises caused by the waterhammer or power supplies 2 Providing instruction on use of the product or changing the set up of the product eg instruction on correct use of detergents and fabric softeners 3 Replacing...

Page 52: ...t has been designed for use in a normal domestic residential environment This product is not designed for any commercial use whatsoever Any commercial use by a customer will affect this product s Manufacturer s Warranty Service under these Manufacturer s Warranties must be provided by a Fisher Paykel trained and supported service technician refer to the Customer Care section at the back of this bo...

Page 53: ...ad Kingston Milton Keynes Buckinghamshire MK10 0BD United Kingdom In Ireland if you need assistance Call the Fisher Paykel Customer Care Centre and talk to one of our Customer Care Consultants Phone 1800 625 174 or 01 8077960 Fax 1800 635 012 Website www fisherpaykel com Postal address Fisher Paykel Appliances Unit D2 North Dublin Corporate Park Swords Co Dublin In Singapore if you need assistance...

Page 54: ...your product with us so we can provide you with the best service possible To register your product visit our website www fisherpaykel com Complete and keep for safe reference Model Serial No Purchase Date Purchaser Dealer Suburb Town Country ...

Page 55: ...e symbol marked on the serial plate or on the documents accompanying the product indicates that this appliance can not be treated as household waste It shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment Disposal of the appliance shall be carried out in accordance with local environmental regulations for waste disposal For more detailed ...

Page 56: ...ications in this booklet apply to the specific products and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available ...

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