background image

Problem

Possible Causes

What to do

Interior of freezer
needs cleaning.

Ice storage bin needs to be emptied and washed.

Clean refrigerator (refer to '

Cleaning Care – Interior

').

Poor taste from
incoming water.

Filter may need changing.

A new filter may need to be installed.

Slow ice cube

freezing.

Door may have been
left ajar.

Close door.

Freezer compartment
too warm.

Turn temperature to a colder setting (refer to '

Operating

instructions – Ice & Water control panel

' and '

Operating

instructions – Non Ice & Water control panel

').

Wet ice/ ice

clumping.

Low water pressure.

Check water pressure.

Filter blocked.

Replace filter (refer to '

Using your water dispenser / Ice maker –

Ice & Water

').

Long freezer door
openings.

Gently tap ice to unstick or, if large clumps occur, empty ice bin
and make new ice.

High ambient
temperature.

Ice bin left out of
freezer compartment
for a length of time.

Ice will stick together

https://producthelp.fisherpaykel.com/nz/Cool/Fridges/Side_by_Side/RX628DW1/User_Guide_RX628DW1/15_Troubleshooting

Updated: Fri, 17 Apr 2020 01:15:05 GMT

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Summary of Contents for RX628DW1

Page 1: ...rectly connected and power switched on Check another appliance at the same outlet Check house fuse Light not working Light not functioning The LED light cannot be serviced by the user Contact your Fis...

Page 2: ...ature setting not correct See Operating instructions Ice Water control panel and Operating instructions Non Ice Water control panel Food placed directly in front of air outlets Move chill sensitive fo...

Page 3: ...pe dry Door handles out of alignment With time and usage movement may occur See Installation instructions Tray bin does not slide in and out evenly Packaging trapped Check to ensure no food or packagi...

Page 4: ...ent not working Contact Customer Care Water pressure too low Check water pressure Water line kinked squashed Check water line for kinks squashing Filter clogged Water filter may need replacing Ice cub...

Page 5: ...uctions Ice Water control panel and Operating instructions Non Ice Water control panel Wet ice ice clumping Low water pressure Check water pressure Filter blocked Replace filter refer to Using your wa...

Page 6: ...he water system Supply line may be blocked Check supply for kinks or leaks On first installation there may be air in water system Dispense 3 L of water so fresh water supply is replenished Do not disp...

Page 7: ...Filter cartridge is restricted Replace filter as soon as possible see Using your water dispenser Ice maker Ice Water Ice buildup inside freezer compartment Freezer door not closing tightly Arrange ite...

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