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Warranty and service

Manufacturer’s warranty

When you purchase any new Fisher & Paykel rangehood you automatically receive a two year 
Manufacturer’s Warranty covering parts and labour for servicing. 

Fisher & Paykel undertakes to

Repair or, at its option, replace without cost to the owner either for material or labour any part of 
the Product, the serial number of which appears on the Product, which is found to be defective 
within TWO YEARS of the date of purchase. 

This warranty DOES NOT cover

A

  Service calls which are not related to any defect in the Product. The cost of a service call will be 

charged if the problem is not found to be a Product fault. For example:
 1. Correcting installation of the product.
 2. Instructing you how to use the product.
 3. Replacing house fuses or correct house wiring.
 4. Correcting fault(s) caused by the user.
 5. Noise or vibration that is considered normal, eg fan sounds, regeneration noises or user  

 

     warning beeps.
 6. Correcting damage caused by pests, eg rats, cockroaches etc.

B

  Defects caused by factors other than: 

 1. Normal domestic use or 
 2. Use in accordance with the Product’s User Guide.

C

  Defects to the Product caused by accident, neglect, misuse or Act of God.

D

  The cost of repairs carried out by non-authorised repairers or the cost of correcting such 

unauthorised repairs.

E

  Normal recommended maintenance as set out in the Product’s User Guide.

F

  Repairs when the appliance has been dismantled, repaired or serviced by other than a Fisher & 

Paykel AUTHORISED SERVICE CENTRE or the selling dealer.

G

  Pick up and delivery.

H

  Transportation or travelling costs involved in the repair when the product is installed outside the 

Fisher & Paykel AUTHORISED SERVICE CENTRE’S normal service area.

Service under this manufacturer’s warranty must be provided by an Authorised Service Agent 
(refer to the Customer care section for contact details).  Such service shall be provided during 
normal business hours.  This warranty certificate should be shown when making any claim. 

Note:

This Warranty is an extra benefit and does not affect your legal rights.

Please keep this User Guide in a safe place. 
Do not return to Fisher & Paykel.

Summary of Contents for HI120

Page 1: ...VentSurface User guide HC90 and HI120 models NZ AU GB IE ...

Page 2: ......

Page 3: ...rvice 13 Important SAVETHESEINSTRUCTIONS The models shown in this user guide may not be available in all markets and are subject to change at any time For current details about model and specification availability in your country please visit our local website listed on the back cover or contact your local Fisher Paykel dealer ...

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Page 5: ...it your changing needs Your VentSurface can also operate and turn off automatically and alerts you when it needs cleaning Before using your VentSurface Make sure the installer has correctly installed your VentSurface Read this guide taking special note of the Safety and warnings section Make sure the protective blue film covering the stainless steel surfaces has been removed Introduction ...

Page 6: ...care when removing filters in order to prevent the filter falling and causing damage to the cooking surface Do not leave children alone Children should not be left alone or unattended in the area where the appliance is in use They should never be allowed to sit or stand on any part of the appliance Children or persons with a disability which limits their ability to use the appliance should have a ...

Page 7: ...re no draughts in the room 2 Make sure your VentSurface is on stand by ie plugged into a power outlet which is switched on at the wall but the fan is off 3 Press the and buttons simultaneously for three seconds The VentSurface will beep briefly You now have manually recalibrated your VentSurface 4 Set the VentSurface to normal or high power mode see instructions following 5 Set the VentSurface to ...

Page 8: ...to the power mode you want The power mode last selected will be activated Choosing between automatic and manual modes As a default setting your VentSurface is set to operate in manual mode It will revert to the default manual mode setting whenever you press the button to turn the VentSurface off into stand by or unplug it from its power outlet To change from manual to automatic mode 1 Make sure yo...

Page 9: ...ess the button 2 Use the and buttons to modify the fan speed to suit your needs If you press the button briefly you can reduce the fan speed one step at a time Pressing the button and holding it down for at least one second will reduce the speed to the lowest level 1 If you press the button briefly you can increase the fan speed one step at a time Pressing the button and holding it down for at lea...

Page 10: ...ed The speed will be automatically reduced to level 5 after 15 minutes but the VentSurface will keep running If the timer is activated and you increase the fan speed to the highest level 6 when in normal power mode this does not deactivate the timer and it will continue counting down If you decrease the fan speed again this will reset the timer and restart the 10 minute countdown Tips for using yo...

Page 11: ...shing in the display alternately with the fan speed setting See the instructions on the following page To clean the aluminium mesh filter 1 Stop reset the cleaning alert signal If A is flashing in the display alternately with the fan speed setting turn the VentSurface off by pressing the button then press the and buttons simultaneously and hold down for five seconds until you hear a beep 8 will sh...

Page 12: ...f the magnetic stainless steel cover plate and gently lower it down Fig 2 4 Remove the aluminium mesh filter pull gently on the release handle with one hand and support the filter from underneath with the other to prevent it falling onto the cooking surface This will reveal the back carbon filter 5 Release the carbon filter by turning the two slotted screw heads 90 degrees with one hand while supp...

Page 13: ... switch off at the wall 2 Allow the light bulbs to cool down 3 Locate the outer metal ring of the lamp cover Pressing it with your fingers rotate it clockwise firmly making sure you do not touch the glass cover The cover will fall out Important Donotuseascrewdriveroranyothersharp metalobjecttoforcethelampcoverout as doingsomayresultintheglasschipping 4 Remove the faulty bulb s using a soft cloth D...

Page 14: ...C flashing alternately with the fan speed setting with the fan speed setting flashing twice The filter s need cleaning replacing and the timer is activated First deactivate the timer see the section Using the timer Then see the problems above 8 flashing in display when the VentSurface is in automatic mode The VentSurface has detected an error in the automatic sensor Return to manual mode The VentS...

Page 15: ...caused by pests eg rats cockroaches etc B Defects caused by factors other than 1 Normal domestic use or 2 Use in accordance with the Product s User Guide C Defects to the Product caused by accident neglect misuse or Act of God D The cost of repairs carried out by non authorised repairers or the cost of correcting such unauthorised repairs E Normal recommended maintenance as set out in the Product ...

Page 16: ...ax 07 3826 9298 Email customer care fp com au Postal Address PO Box 798 Cleveland QLD 4163 If you need service Fisher Paykel Australia Pty Ltd has a network of independent Fisher Paykel Authorised Service Centres whose fully trained technicians can carry out any service necessary on your appliance Our Customer Care Centre can recommend an Authorised Service Centre in your area In United Kingdom If...

Page 17: ...15 Warranty and service Product details Fisher Paykel Ltd Model Serial No Date of Purchase Purchaser Dealer Suburb Town Country ...

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Page 20: ...er our policy of continuous product improvement these specifications may change at any time You should therefore check with your Dealer to ensure this booklet correctly describes the product currently available www fisherpaykel co nz www fisherpaykel com au www fisherpaykel co uk www fisherpaykel ie NZ AU GB IE VentSurface user guide Published 07 2009 Part No 599479 B ...

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