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Fisher & Paykel FabricSmart WA1068P, Installation Instructions And User Manual

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Fisher & Paykel FabricSmart WA1068P Installation Instructions And User Manual Download Page 37

35

BEFORE YOU CALL FOR SERVICE

Please read the following pages before you call for service.

Your washer is capable of diagnosing its own problems. If your washer gives a musical 
series of beeps every 5 seconds it is telling you that it has a problem which you can 
solve using the checklist below.

Your machine sounds a musical series of beeps* every 5 seconds and displays a user 

warning on the screen:

PROBLEM

DISPLAYED AS

WHAT TO DO

The machine 

is not getting 

any hot water.

Hot water supply is not hot enough to maintain the 
wash temperature you have selected. Select a lower 
wash temperature.
Inlet hose filters may be blocked.
There may be a kink in the hose.
Hot tap has not been turned on.
Inlet hoses are connected to the wrong taps.

The machine 

is not getting 

any cold 

water.

Cold tap has not been turned on. 
Inlet hose filters may be blocked.
There may be a kink in the hose.
Inlet hoses are connected to the wrong taps.
Cold water temperature exceeds recommended limits 
(refer to page 7).
The flow rate of the supply water is too slow.

The machine 

is not getting 

any water.

The taps have not been turned on.
Inlet hose filters may be blocked.
The hoses may be kinked.
The drain hose is too low or the drain hose is pushed 
into the standpipe too far and the water is siphoning 
out of the machine (refer to page 6). 
The flow rate of the supply water is too slow.

The machine 

is out of 

balance.

Wash load is out of balance. Ensure the machine is 
stationary. Manually redistribute the load.
Check the machine is level (refer to page 9).

The machine 

has too many 

suds.

The machine has a suds build-up (too much detergent 
may have been used for the amount of soil in the 
load). Wait for suds to dissolve (about 20 min). Rinse 
clothes using a deep rinse.
Check the standpipe height does not exceed 2400 mm.
If the symptom persists, call your Fisher & Paykel 
dealer or Authorised Repairer.

Summary of Contents for FabricSmart WA1068P

Page 1: ...FabricSmart clothes washer WA1068P model NZ AU INSTALLATION INSTRUCTIONS USER GUIDE ...

Page 2: ......

Page 3: ...efore you call for service 35 Fault codes 37 Troubleshooting 38 Manufacturer s Warranty 42 Customer Care 44 Important SAVE THESE INSTRUCTIONS The models shown in this user guide may not be available in all markets and are subject to change at any time For current details about model and specification availability in your country please go to our website www fisherpaykel com or contact your local F...

Page 4: ......

Page 5: ...formance Your FabricSmart washer has an extra large capacity and numerous wash cycles and options so you can perform every wash task with ease and spend less time in the laundry With the ability to select the most efficient water level for each load your FabricSmart washer makes it kinder on your wallet and the environment Please take the time to read these instructions carefully before you begin ...

Page 6: ...ildren away from the clothes washer while it is in operation Children should be supervised to ensure that they do not play with the appliance Cleaning and user maintenance shall not be completed by children without supervision The only user removable parts of the clothes washer are the inlet hoses and agitator No other parts are designed to be removed by anyone other than a Fisher Paykel Authorise...

Page 7: ...open measured from bottom of product 1440 1470 Standpipe height min 850 2400 minimum clearances mm F Minimum cavity width 725 G Minimum depth clearance including inlet hoses and drain hose 750 H Minimum clearance to adjacent product dryer 20 Maximum Capacity kg 10 0 Includes adjustable mounted feet and the range of movement Applies either side Electrical supply 220 V 240 V 50 Hz Sinusoidal 10 A In...

Page 8: ...l surface and not on any textured floor coverings eg carpet rugs to ensure that the opening at the bottom of the machine is not obstructed In your clothes washer you will find 1 hose guide 2 inlet hoses Drain hose 1 Carefully pull the drain hose out from the back of the machine by pulling the exposed part of the hose downward and outward 2 To guide the drain hose over the tub or standpipe the hose...

Page 9: ...l by laws Water supply Your cold water should not exceed 35 C and your hot water should not exceed 65 C Temperatures above these may cause the machine to fault or cause damage to the machine If you have an uncontrolled water heating source eg a wet back or solar heating system you should fit a Safe Valve This will ensure the hot water temperature remains within safe limits Inlet water static press...

Page 10: ... C Cold Cold supply only If you only have a cold water supply an inlet valve cap blanking cap MUST be connected to the Hot inlet valve The cap prevents water leaking out of the hot valve The cap is available from your Fisher Paykel dealer or Authorised Repairer Part No 388491P This appliance incorporates backflow protection complying with AS3500 1 No further backflow protection is required for con...

Page 11: ... near the control panel Pull the machine out and adjust the rear feet wind down until the machine is level side to side when in position 3 Open the lid Place spirit level on the flat surface on the left side inline with the centre of the bowl Adjust the front left foot wind down until the machine is level 4 Move the spirit level to the right side in line with the centre of the bowl Adjust the fron...

Page 12: ... beep to signal the end of the installation test cycle Any faults will be displayed on the screen refer to the back of this user guide to help identify faults If you need further assistance please contact a Fisher Paykel Customer Care Representative Refer to page 44 for contact details Note if there are no faults found the washer will automatically turn off at the end of the installation test cycl...

Page 13: ...e marked C Refer to page 8 4 Is the machine correctly levelled feet are extended and cabinet corners are clear of the floor Refer to page 9 5 Have you performed the installation test cycle Refer to page 10 FabricSmart capacity FabricSmart offers a very generous 10 kg capacity The list below outlines what is included in a 10 kg wash load in accordance with AS NZS 2040 1 2005 10 kg load 4 Sheets dou...

Page 14: ...ems separately to prevent dye transfer onto other items Sort lint givers and lint collectors refer to the Sorting section Close bra clasps do up zippers and check pockets Place your clothes directly into the wash bowl Place the load evenly around the agitator refer to Sorting and Loading sections Remove fabric softener dispenser cup Detergent Follow the manufacturer s instructions on the detergent...

Page 15: ...icons will illuminate as you turn the dial showing which cycle is selected refer to the Wash cycles section 3 Choose your wash options eg you may want a Warm wash temperature and a Slow spin speed refer to the Wash options section 4 Touch to start the cycle The washer will start to fill with water and select the correct wash action for your load For best fabric and colour care remove your clothes ...

Page 16: ...s a wash cycle has remaining so that you can tell at a glance when your washing will be finished Once you have selected your wash cycle and options the time the wash cycle will take to complete will be displayed Please be aware that actual cycle times may vary as they are influenced by a number of factors eg the flow rate of your water supply the load size and cycle selection Keylock mode Keylock ...

Page 17: ...rtant Do not put anything down the lid lock slot in the top deck of your machine Do not try to disable the lid lock Ensure that children or infirmed persons are well supervised when around your FabricSmart washer Auto drain Unsupervised clothes washers filled with water can present a drowning hazard to small children In order to minimise any risk of this type of accident your FabricSmart has been ...

Page 18: ... onto the clothes in a cascade effect This wash action thoroughly dissolves and activates the detergent The concentrated solution of detergent and water rapidly targets stains and soils at the fibre level of fabrics boosting soil removal and accelerating the wash process Note the detergent activating wash on the Sports cycle is cold temperature Wash 2 Agitation wash top loader type wash After reci...

Page 19: ... C Warm iron Do not dry clean Examples of different care label symbols Soil Sort clothes according to the type and amount of soil Some soils suit warmer washes eg oily soils while others are best washed in cold water eg mud blood Colour Sort white fabrics from coloured fabrics Lint Wash lint givers and lint collectors separately Where possible turn lint collectors inside out see table below Lint g...

Page 20: ...ect water level by using the mark on the agitator nearest to the top of the load Ensure the load does not extend above the bottom of the fabric softener dispenser cup as splashing may occur For a balanced load Place unfolded clothes firmly and evenly around the agitator no higher than the bottom of the fabric softener dispenser cup Do not wrap large items such as sheets around the agitator A mixtu...

Page 21: ...the amount of soil in your clothes and the size of your load Jeans and work clothes may need more detergent while towels usually need less The larger your load the more detergent you may have to add Adding the detergent Liquid or powdered detergents 1 Remove the fabric softener dispenser cup 2 Pour liquid or powder detergent down the centre of the agitator Pre dissolving detergent in warm water be...

Page 22: ...the cup from the dispenser body by pushing downward on the base of the cup 2 Rinse both parts of the dispenser using warm soapy water Scrud Scrud is the name given to the waxy build up that can occur within a washer when the fabric softener comes into contact with detergent This can happen when fabric softener is not added to the machine correctly This build up is not brought about by a fault in t...

Page 23: ...rpm 6 minutes Allergy Recommended cycle people with skin and other sensitivities 11 17 minutes Regular Hot Sprays 2 Deep rinses 1100 rpm 6 minutes Quick For washing lightly soiled garments in a faster time 1 5 minutes Regular Warm Cold Spray Deep rinse 1100 rpm 4 minutes Sports Designed for sports items 13 17 minutes Sports Warm Spray Deep rinse 1100 rpm 6 minutes Bowl Clean For maintaining the cl...

Page 24: ... it is best to manually select the water level Manual water level selection The agitator has five levels marked on its stem that can be used to help you select the correct water level Select the correct water level by using the mark nearest to the top of the load The levels marked on the agitator do not correspond exactly to the level of the water They indicate the level of dry clothes suitable fo...

Page 25: ...evel option lets you adjust the wash to suit the amount of soil in your load For example for dirty clothes select Heavy and for items that are only lightly soiled select Light This adjusts the wash time accordingly to give the load the right amount of agitation in order to remove the soil Spin Speed Your washer offers 3 spin speeds 1100 rpm 700 rpm and 300 rpm plus an additional No Spin option Sim...

Page 26: ...ow water pressure or sensitive skin it is better to use a traditional rinse The Eco Rinse option has not been designed to be used with fabric softener as it does not have a deep rinse to dispense the softener correctly Fabric softener should not be used if this option is selected Note the Eco Rinse option is only available on the Regular Heavy and Sports cycles If you try to select this option on ...

Page 27: ... button to scroll through to your desired delayed start time or to turn delay start off Touch to confirm your selection and start the countdown Note we suggest that you avoid using Delay Start for damp non colourfast items as this may cause dye run to occur Clothes care safeguards To avoid accidentally damaging your clothes there are a few options that your washer will not accept For example you c...

Page 28: ...cluding water proof and water resistant items on the Bulky cycle If you wish to re spin the load at a faster speed make sure the load is sitting below the medium high mark before spinning Washing woollens Many woollen items carry a Machine Washable care claim The fibres of these woollens have been treated to prevent felting when they are machine washed Check the care label Use a wool detergent Use...

Page 29: ... wish to customise eg Regular 3 Touch and hold the button of the option you want to customise eg Wash Temp for 3 seconds You will hear 2 quick beeps and the wash cycle icon will flash The screen will display 4 Select your preferred setting and any other options you wish to customise for this cycle 5 Touch the button to store your customised cycle a long beep will sound to confirm the changes have ...

Page 30: ...ine on at the wall but do not touch 2 Touch and hold the and buttons together for 3 seconds You will hear 3 quick beeps indicating you have entered Option Adjustment mode The machine will show the default setting for the Cold wash temperature The diagram on page 29 shows how the wash cycle icons relate to the options you can change The Changing pre set options section explains the different option...

Page 31: ... diagram to help you adjust the options ie select the Heavy cycle button to modify the wash temperature select the Delicate cycle button to change the out of balance OOB recovery process and so on Wash Temp OOB Recovery EOC Beeps Factory Reset FabricSmart Option Adjustment mode 3 Use the Delay Start More button on the panel to scroll through the available settings of your selected option eg to inc...

Page 32: ...ding a small amount of hot water to raise the temperature of the wash to approximately 20 C 1 Enter Option Adjustment mode refer to page 28 2 Select the Heavy cycle 3 Select Cold wash temperature by touching the Wash Temp button if not already selected 4 The digital display shows the temperature adjustment possible The default setting is which is the same temperature as the incoming water from the...

Page 33: ...g to spin up again To change the out of balance OOB recovery option 1 Enter Option Adjustment mode refer to page 28 2 Select the Delicate cycle 3 Touch the More button to turn automatic recovery on or off Wash Temp OOB Recovery EOC Beeps Factory Reset Changing the OOB routine End of cycle beeps The beeps signalling the end of the cycle can be increased or decreased The default setting is 5 beeps T...

Page 34: ...he display will show Touch and hold for 3 seconds to reset your washer to its factory settings Note this action will reset the washer to the default settings exit Option Adjustment mode and restart the washer in normal operating mode Touch to exit if you do not wish to reset your washer Wash Temp OOB Recovery EOC Beeps Factory Reset Changing the washer back to the factory default settings ...

Page 35: ...ing anti clockwise The SmartTouch Control Dial and soft close lid are not designed to be removable for cleaning Do not attempt to remove the dial or lid Important The agitator must be fully pushed onto the shaft when refitting Tighten the nut firmly by hand Ensure the agitator is not loose Cleaning the inside of your washer It is important that you occasionally clean the inside of your machine You...

Page 36: ...huds Your machine is checking that the water has drained before spinning Your washer will beep if you have used No Spin and at the end of the cycle If your machine is beeping continuously or giving a musical series of beeps refer to the Before you call for service section Automatic lint system Your washer has a self cleaning lint system The machine automatically separates the lint from the wash wa...

Page 37: ...s may be blocked There may be a kink in the hose Inlet hoses are connected to the wrong taps Cold water temperature exceeds recommended limits refer to page 7 The flow rate of the supply water is too slow The machine is not getting any water The taps have not been turned on Inlet hose filters may be blocked The hoses may be kinked The drain hose is too low or the drain hose is pushed into the stan...

Page 38: ...e 15 If the symptom persists call your Fisher Paykel dealer or Authorised Repairer The machine is overloaded The machine is overloaded and can not agitate Ensure the machine is stationary Remove items until the remaining ones can move freely Select a higher water level The beeps are the same sound your washer makes when you turn it on at the wall ...

Page 39: ...minute and turn it back on 3 Check your machine is correctly levelled refer to page 9 4 Remove your wash load 5 Perform a Rinse cycle 6 If the fault re occurs repeat steps 1 and 2 7 If the machine will still not work you will be required to call a Fisher Paykel Authorised Repairer to arrange service refer to the Customer Care section Record the fault code number displayed and the serial number of ...

Page 40: ... inlet hose filters Delay Start is set Refer to page 25 for information about the Delay Start function Washer is filling continuously Drain hose is not installed correctly Ensure drain hose is located in standpipe or tub Ensure standpipe is at least 850 mm high but no more than 2400 mm high Machine could be siphoning To prevent siphoning ensure the drain hose does not extend more than 20 mm from t...

Page 41: ... machine needs to determine the correct water level for the load Refer to the Wash options section for more information Some loads do not suit Auto water level eg pillows Manually select the most appropriate water level for the load Machine is making noises Banging Load is out of balance Press and redistribute the load Other noises Refer to the Caring for your washer section Small puddle coming fr...

Page 42: ...e manufacturers recommended dosage White clothes are better washed separately Separate light and heavily soiled items as clothes can pick up soil from dirty wash water Cold water wash is too cold Refer to page 30 Select the wash temperature according to soil type Blood and mud are better washed in cold water while oily soils are better washed in warmer water Overloading the washer Try reducing you...

Page 43: ...er Check the detergent instructions Cold ambient temperatures cold washes and or short agitation times may not allow the detergent to dissolve properly Try pre dissolving the detergent before adding it to the machine Black or grey marks on clothes A build up caused by the interaction of fabric softener and detergent can flake off and mark clothes Refer to page 20 Insufficient detergent for the amo...

Page 44: ...ed to any defect in the product The cost of a service call will be charged if the problem is not found to be a product fault For example 1 Correcting the installation eg removal of bottom packer and transit bolts front loading washers levelling the machine adjustment of the drain to correct siphoning noises crossed kinked or leaking inlet hose connections turning on water noises caused by the wate...

Page 45: ...r s Warranties must be provided by a Fisher Paykel Authorised Repairer refer to the Customer Care section at the back of this book Such service shall be provided during normal business hours This Manufacturer s Warranty certificate should be shown when making any claim For Australian customers This Manufacturer s Warranty is an extra benefit and does not affect your legal rights Our goods come wit...

Page 46: ...ork of independent Fisher Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance Your dealer or our Customer Care Centre can recommend a Fisher Paykel Authorised Repairer in your area In Australia if you need assistance Call the Fisher Paykel Customer Care Centre and talk to one of our Customer Care Consultants Toll Free 1300 650 590 Fax 0...

Page 47: ...your product with us so we can provide you with the best service possible To register your product visit our website www fisherpaykel com Complete and keep for safe reference Model Serial No Purchase Date Purchaser Dealer Suburb Town Country ...

Page 48: ...ns in this booklet apply to the specific products and models described at the date of issue Under our policy of continuous product improvement these specifications may change at any time You should therefore check with your dealer to ensure this booklet correctly describes the product currently available NZ AU ...

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