36
Ice & Water models only
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Water has poor
taste/odour
Refrigerator
not used for an
extended period.
Dispense 4L of water so fresh water supply
is replenished.
New filter installed
Water
dispenser does
not work
Water supply turned
off or not connected.
Turn water on.
Press dispenser for 4 minutes to remove
trapped air from water line and to fill the
water system.
Supply line may
be blocked.
Check supply for kinks or leaks.
On first installation
there may be air in
water system.
To remove air, run 4L of water through
the dispenser.
Filter may be blocked
and need replacing.
Replace filter (see your ‘Service & Warranty’
document provided with your refrigerator).
is
activated.
Press and hold for 4 seconds.
Water frozen in tank.
Increase temperature to a warmer setting in
fresh food compartment and freezer.
Water in first
glass is warm
Water dispenser
not used for
extended period.
Discard first glass of
water dispensed.
Tank capacity used
recently.
Allow water time to cool.
Drips overflow
drip-shelf
Air trapped in tank.
Flush 4L water through dispenser,
stopping intermittently.
New filter installed.
Dispense 4L of water through the dispenser,
and then another 4L after 4 minutes.
Water flow
rate has
slowed down
Filter cartridge
is restricted.
Replace filter as soon as possible.
TROUBLESHOOTING
