Fisher & Paykel 92111 Service Diagnostic Manual Download Page 4

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FAULT CODES

1-7. Motor Control Module Fault ..............................................................................................19

9. Model ID Error ........................................................................................................................19

10. Temperature Sensor (Thermistor) Error .........................................................................19

12. Flood Protection Error ........................................................................................................19

21. Water Valve Over Current .................................................................................................20

31. Diverter Valve Not Connected .........................................................................................20

36. Water Leak Fault .................................................................................................................20

38. Pressure Sensor Fault ........................................................................................................20

39. Pressure Tube Fault ............................................................................................................. 21

40. Bowl Dis-engage Fault ....................................................................................................... 21

41. Temperature Sensor Fault (Thermistor) ......................................................................... 21

45. Display Memory Check Fault ............................................................................................ 21

49. Cold Valve ........................................................................................................................... 22

50. Hot Valve Coil Faulty ......................................................................................................... 22

56. Bowl Check No Valid Fault ............................................................................................... 22

57. Brown Out During Display EEPROM Write Fault ........................................................ 22

58. Pressure Transducer at Maximum Adjustment ............................................................ 23

68. Pressure Transducer Error – Count Too High .............................................................. 23

103. Slave Display Comms Time out see fault code 105 ................................................. 23

104. See Fault Code 105 .......................................................................................................... 23

105. Comms Error Time Out ................................................................................................... 23

107. Motor Control Module Reset Error ................................................................................ 23

108. Comms CRC Error – See Code 105............................................................................... 23

112. Motor Current Sense Too High ....................................................................................... 23

133. Repetitive Current Trip .................................................................................................... 24

136. Motor Stall ........................................................................................................................... 24

137. Motor loss of a Phase ....................................................................................................... 24

160. Bowl Engaged In Agitate ................................................................................................ 24

220. EEPROM Model Map Not Programmed ...................................................................... 25

221. Motor Control Module Fault ........................................................................................... 25

232. COMMS Timeout 5 Sec .................................................................................................... 25

233. EEPROM Read Error ........................................................................................................ 25

234. Lid Lock Open Circuit ..................................................................................................... 25

235. Lid Lock Short Circuit ..................................................................................................... 26

241. Function Time Out ............................................................................................................ 26

249. Pump Time Out Fault (No change in water level) ................................................... 26

254. Motor Control Version ..................................................................................................... 26

WIRING DIAGRAMS

Valve recirculating and dispensing (CleanSmart™) .......................................................... 27

Valve recirculating (FabricSmart™ and WashSmart™ Eco) ............................................. 28

Valve non recirculating (WashSmart™) ................................................................................ 29

Valve non recirculating (QuickSmart™) ................................................................................30

Summary of Contents for 92111

Page 1: ...NZ AU SG SERVICE DIAGNOSTIC MANUAL Top Load Washing Machine CleanSmart FabricSmart WashSmart Eco WashSmart QuickSmart ...

Page 2: ...ingapore 408825 tel 65 65470100 fax 65 65470123 MODEL DESCRIPTION CA MARKET WL8060P1 CleanSmart 92111 92264 92248 AA WA1060E1 WA1060E2 WashSmart Eco 94220 94100 SG WA1060G1 WashSmart 94104 SG WA8560P1 FabricSmart 92232 92247 93262 AA WA8060P1 FabricSmart 92147 AA WA8560E1 WashSmart Eco 92233 92245 93261 AA WA8060E1 WashSmart Eco 92168 AA WA8560G1 WashSmart 92246 92263 93232 AA WA8060G1 WashSmart 9...

Page 3: ...ostics levels 9 Data download 13 Showroom mode 13 User Warnings 13 No taps 01 14 Wash level overloaded 02 14 Out of balance 03 14 Suds lock 04 15 Insufficient hot water 05 15 Insufficient cold water 06 15 Agitate over load 07 15 Lid lock failure 08 15 Lid open 09 16 Out of balance 10 16 Wash cycles 17 CUSTOMISING To enter Option Adjustment mode 17 Controlled Cold 17 Out of balance recovery routine...

Page 4: ...3 Slave Display Comms Time out see fault code 105 23 104 See Fault Code 105 23 105 Comms Error Time Out 23 107 Motor Control Module Reset Error 23 108 Comms CRC Error See Code 105 23 112 Motor Current Sense Too High 23 133 Repetitive Current Trip 24 136 Motor Stall 24 137 Motor loss of a Phase 24 160 Bowl Engaged In Agitate 24 220 EEPROM Model Map Not Programmed 25 221 Motor Control Module Fault 2...

Page 5: ...t 10amps Inner bowl weight Height Lid open 1350 1385mm Lid closed 1045 1075mm Length Inlet 1200mm Outlet 1000mm Width 600mm Depth 600mm P1 E1 G1 M1 Weight Packed 57kg Unpacked 50 2 kg G2 M2 Weight Packed 55 3kg Unpacked 47 7kg Model Material Grade Weight P1 E1 G1 M1 Stainless steel 430 12 87Kg 112g G2 M2 Stainless steel 430 8 37Kg 225g 230V 50htz 93Ω 8 20 c Note Thermal cut out fitted Wax solenoid...

Page 6: ...ype of tempering device we recommend contacting a local plumber or plumbing supply merchant Inlet water pressure 5psi 35kPa to 150psi 1MPa static Note If using a header tank then the outlet of the header tank must be at a height of at least 2 metres above the top of the console of the clothes washer Thermistor NTC type temperature sensor Thermistor resistance 10kΩ 25 C Lid lock Resistance 63Ω 10 2...

Page 7: ...e correct model as per the table below using the key to toggle through the options Press the Start Pause button the LED s are illuminated to confirm the selection Model ID setting If A 00 shows in the display check the part numbers of the controller and or display being fitted as they are not compatible with each other Incompatible electronic combination A 00 WL8060P1 A 01 WA8560P1 WA8060P1 A 02 W...

Page 8: ...pair to the machine Installation test Check the installation and operation of the washer using the following procedure Touch Power to activate your washer Touch both Keylock and Options buttons at the same time and hold for three seconds Touch Start Pause and the display will show and the lid will lock The washer will beep to signal the end of the installation test cycle If there are no faults fou...

Page 9: ...rated Diagnostics Mode COMPONENT SELECT THEN TOUCH Hot valve Cold valve Detergent valve Regular cycle Temperature button Spin button Options button Fabric softener valve Wash boost valve Hot bowl flag Heavy cycle Temperature button Spin button Options button Pump drain Recirc valve Delicate cycle Temperature button Spin button Recycle on off Restart on off Wool Easy Iron cycle Temperature button S...

Page 10: ...cs levels Various information can be extracted from the machine while in diagnostic mode which can be used in both the static machine idle and dynamic running mode There are a total of 51 different levels associated with the washer the most relevant service levels are listed in the accompanying table While in diagnostics use the or Water level Wash advance buttons to scroll through the diagnostics...

Page 11: ...0 1 0 1 0 2 second later Represent 100 s 10 s 1 s Represent 10 000 s 1000 s 01 010 cycles Level d 01 last user warning cycle count The cycle count at which the last user warning occurred is displayed via the screen which will display the 100 s 10 s 1 s when all 3 segments are on and the 10 000 s 1 000 s when only 2 segments are on with the displayed output toggling between the 2 screens every 2 se...

Page 12: ...e count of 1010 cycles 0 1 0 0 1 The Wash Cycle position of the last fault is displayed via the screen The Wash Temperature at the thermistor in C is displayed via the screen which is multiplied by 2 Level d 07 cycle count 0 1 0 The total number of Wash Cycles is displayed via the screen which will display the 100 s 10 s 1 s when all 3 segments are on and the 10 000 s 1 000 s when only 2 segments ...

Page 13: ...d water level 515 mm Identifies the model Refer to Model ID setting for details Empty bowl 140 mm Full bowl 400 mm The washer uses the Cold Wash Temp and the No Spin LED to indicate the Status of the Restart and Recycle features The table below explains the state the machine is in when the machine is powered off at the console but on at the mains supply Restart Recycle table LED s off default Rest...

Page 14: ...w the instructions supplied with the data download program This feature is designed for in store demonstration purposes In this mode the machine cannot be started User Warnings There are a number of user warnings which are generally caused by the user or poor installation These warnings should be able to be corrected by the user The machine signals user warnings by displaying a warning in plain te...

Page 15: ...iven teeth are locked together with dirt detergent or lint The spline drive and driven teeth are damaged broken Possible causes Even distribution of the load The feet have the rubber inserts fitted and the cabinet base is clear of the floor The machine is correctly installed level front to rear side to side and does not rock on the floor The bias spring is fitted between the top of the neck ring a...

Page 16: ...set to controlled cold hot water may be required to achieve the set temperature of 20 C Insufficient cold water 06 Possible causes The cold water is not connected or the tap is turned off The flow rate is too low The product requires a minimum flow rate of 6 litres per minute The cold water inlet hose is connected to the hot water supply There are kinks in the inlet hoses The filter on the cold in...

Page 17: ...d is bent or broken The lid is open close it and then press the start pause button The lid lock assembly has failed If the lid is closed and the tang is ok replace the lid lock assembly See 03 for possible causes Note Only occurs if out of balance recovery is turned on ...

Page 18: ...rom the supply for cold water To get Controlled Cold touch the More button until is displayed Your washer will now adjust the cold temperature to approximately 20 C Each of the remaining settings equals an approximate 1 C temperature increase or decrease from this point excluding For QuickSmart use the water level button to adjust to the desired temperature Touch Power to save the setting if you w...

Page 19: ... washer to factory default settings Enter option adjustment mode Select the Easy Iron cycle for CleanSmart and FabricSmart Select the Delicate cycle for WashSmart Eco and QuickSmart The display will show Touch and hold Start pause button for 3 seconds to reset your washer to its factory settings Note This action will reset the washer to the default settings Exit Option Adjustment mode and restart ...

Page 20: ...of the thermistor to the Motor Control Module Check resistance of temperature sensor Resistance should be 10kΩ 25 C or 12 5kΩ 20 C Replace if faulty Replace Motor Control Module 12 Flood Protection Error The Motor Control Module has detected the water level to be above the flood level and tried to pump the excess water out After pumping for 30 seconds the pump has been unable to lower the water le...

Page 21: ... Leak Fault The Motor Control Module has needed to top up the water level more than 4 times during agitate This is excessive as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate The most likely cause is that the machine is siphoning The other alternative is that the machine has developed a leak Primary Source Pump System Action 1 Chec...

Page 22: ... from re engaging Excessive suds can stop the bowl rotating 2 If the machine is empty of water carry out a clutch disassembly procedure and check the spline drive 3 Next check that the pressure tube has not come off and that it is not kinked Secondary Source Motor Control Module Action Replace Motor Control Module 41 Temperature Sensor Fault Thermistor The temperature sensor is measuring temperatu...

Page 23: ...differs from fault code 40 in that a valid bowl status could not be determined Primary Source Loading Action Remove items until the remaining ones can move freely or rearrange the load so that the clothes are evenly distributed around the bowl or select a higher water level If the load was to one side of the bowl or too heavy it can be possible for the agitator to bind in one direction when trying...

Page 24: ...code 105 104 See Fault Code 105 105 Comms Error Time Out These faults are reported when the Display Module detects an error in the communications between the Display Module and the Motor Control Module Can also occur when the display is changed with the power still on Primary Source Display Module Action Replace Display Module Secondary Source Motor Control Module Action Replace Motor Control Modu...

Page 25: ... check the motor harness connectors and motor for continuity This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end Nominal resistance should be around 39Ω Secondary Source Motor Action Remove Stator and measure check the resistance of each winding which is approximately 19 5Ω Tertiary Source Motor Control Module Action If the primar...

Page 26: ...rol Module has not responded in time Primary Source Display Module fault Action Replace Display Module Secondary Source Motor Control Module fault Action Replace Motor Control Module 233 EEPROM Read Error Problem in reading the EEPROM data coming from the Motor Control Module Primary Source Motor Control Module fault Action Replace Motor Control Module 234 Lid Lock Open Circuit Check harness to Li...

Page 27: ...restriction This will also flag if the machine is by passing Primary Source Pump system Action 1 Check that the drain hose is not kinked 2 Check the length of the drain hose A 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length 3 Check that the machine is not pumping to a head that exceeds the pump s limits 1 5 meters is maximum head height...

Page 28: ...27 Valve recirculating and dispensing CleanSmart WIRING DIAGRAMS ...

Page 29: ...28 Valve recirculating FabricSmart and WashSmart Eco ...

Page 30: ...29 Valve non recirculating WashSmart ...

Page 31: ...30 Valve non recirculating QuickSmart ...

Page 32: ...31 NOTES ...

Page 33: ...pliances Ltd 2016 All rights reserved The product specifications in this manual apply to the specific model described at the date of issue Under our policy of continuous product improvement these specifications may change at any time NZ AU 479744 11 16 ...

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