First Data EFTPOS, User Manual

Page: 62 / 74

62 Operating your EFTPOS terminal
Training mode is useful for showing new staff how
to use the terminal to process transactions. When
in this mode, any card transactions will not be
submitted for processing or added to the terminal
amount totals.
Before the terminal can be placed in training
mode, you must perform a settlement to clear out
any existing transactions. The terminal will remain
in training mode until the mode is cancelled,
even if the power is turned off. When in training
mode, the status bar on the idle screen will display
(TRAINING).
All reporting functions are available when
operating in training mode. All transactions
conducted in training mode will be deleted once
training mode is turned off.
Other terminal functionality
Training mode
Daily report
The daily report displays:
>
debit totals for all card types
>
totals per card type (non-charge cards)
– a summary of all purchases, cash outs
and refunds, with the number of occurrences
and the sub total amounts for each
transaction type
>
totals per charge card type – a summary
of all purchases, tips, cash outs and
refund transactions, with the number of
occurrences and the sub total amounts
for each transaction type
>
a pre-authorisation summary for all card types.
Transaction report
The transaction report displays selected approved
transactions stored in the terminal. Online
transactions are stored until settlement except for
pre-authorisation transactions, which are kept for
seven calendar days.