![Firich Enterprise RichPOS-2000 User Manual Download Page 83](http://html1.mh-extra.com/html/firich-enterprise/richpos-2000/richpos-2000_user-manual_2292581083.webp)
FIR-ULV600-DVR Main Board
77
Cannot Detect HDD
A)
IDE cable is not connected properly to mainboard IDE1 or it could be defective.
B)
HDD power cable is not connected properly to the I/O board or it could be defective.
C)
Check CMOS setup, set IDE HDD to Auto detects.
D)
On-board IDE port could be defective.
Touch Panel Does not Work
A)
Check CMOS settings, COM3 needs to be “Enabled”. The correct settings are “3E8h”
and “IRQ10”.
B)
Check that there are no conflicts between COM3 IRQ10 and any other devices.
C)
Check that the ELO driver or the TouchKit driver has been properly installed. Or try to re-
install again (Please refer to the ELO driver installation or the TouchKit driver).
D)
Check that the ELO controller or the TouchKit driver on COM3 has been detected during
the ELO driver or the TouchKit driver installation. If yes, than check that the flat cable
from the ELO touch screen or the TOUCHKIT touch screen has been properly connected
to the ELO controller or the TouchKit controller (
Attention:
Pin1 mark should be on the
same side as the ELO controller).
E)
Check that the ELO controller or the TouchKit controller Green LED is blinking?
If no, there is no DC+5V support for the ELO controller or the TouchKit controller from
the mainboard.
E-1)
Check that the COM3 cable is properly connected between mainboard CN5 and
the Touch screen controller.
F)
Touch screen controller could be defective or the touch panel could be defective.
ELO Touch Panel Cannot Calibrate Correctly
A)
Please replace the ELO controller, and re-calibrate. If this works, change back to the
original ELO controller, and re-calibrate.
B)
If the ELO touch panel still cannot calibrate correctly after changing to a new ELO
controller, the touch panel may be not installed properly or it could be defective.
PS/2 Keyboard is not Functioning Normally
A)
Make sure the keyboard is properly connected to the PS/2 keyboard port before the
system is powered up. If the keyboard is connected after Windows2000 has been booted,
the keyboard will not work.
B)
Check that the LED on the keyboard goes on then off after power on. If yes, the
keyboard is getting power correctly.
C)
If the MCR is not required. Please make sure the loopback is plugged into the MCR
connector board.
D)
Check that the 6-wire cable has been properly connected between the MCR connector
board and mainboard KB1
The mainboard KB1 cable can be removed. Then short Pins 2-3 and Pins 4-5 If the