GLADIUS SMART System manual version 1.5
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Chapter5
Troubleshooting
Please note that the following troubleshooting guide is designed for people with strong computer
hardware knowledge such as System Administrators and Engineers.
Display Shows “No Signal” Before Loading into Windows OS
A) Check if the VGA cable is getting loose while loading the system.
B) If the monitor is not connected to the VGA port before power on the system, the
Windows OS may automatically choose LVDS to be the primary display. As a result,
the monitor (VGA-connected device) will then be defined as the 2nd display and “No
Signal” will show on the screen. To switch the monitor back to the primary display,
please connect a keyboard to the system and press Ctrl + Alt + F1 simultaneously.
Cannot Detect HDD
A) SATA cable is not connected properly to main board.
B) HDD power cable is not connected properly to the main board or it could be defective.
C) Check CMOS setup, set SATA HDD to Auto Detect.
D) On-board IDE port could be defective.
Cash Drawer Port Is Not Functioning Properly
A) Make sure the pin assignment matches between the cash drawer and the RJ11 cash
drawer port.
B) The main board or I/O board could be defective.