Firetide Limited End User Product Warranty
Pursuant to all provisions described herein, Firetide hardware products
and Firetide antennas are warranted for one (1) year from the date
of purchase against defects in the build materials and workmanship.
Firetide does not warrant that the Products will meet any requirements
or specifications of any End User Customer. This warranty applies to the
entire Firetide product, including the AC power adapter.
Pursuant to all provisions described herein, Firetide software products
are warranted for ninety (90) days from the date of purchase against
defects in the build materials and workmanship. Firetide also warrants
that the Software will materially conform to the documentation supplied
by Firetide with the Software. In the event that the Software fails to
materially conform to the documentation and an authorized Firetide
reseller is notified in writing of such failure within the warranty period,
Firetide or its reseller shall use commercially reasonable efforts to
promptly correct the nonconformity. Firetide does not warrant that the
use of the Software will be uninterrupted or error free.
The above warranties are void if the alleged defect cannot be verified by
Firetide or if, as determined by Firetide, the product failure was due to
tampering, abuse, misuse, accident, shipping, handling, or storage; or
if the product has been installed, used, or maintained in a manner not
described in the product user manual; or if the product has been altered
in any way; or if product serialization has been altered. Any attempt
to disassemble or repair the product by anyone other than Firetide
immediately voids this warranty.
This warranty applies only to the original End User purchaser of the
product and may not be transferred to any other individual or entity.
The foregoing are the exclusive warranties applicable to the
product including the software, and the exclusive remedy for
defects in the product. Firetide disclaims all other warranties,
whether express, implied, statutory or otherwise, including
but not limited to implied warranties of merchantability,
non-infringement or fitness for a particular purpose. Some
laws do not allow the exclusion of implied warranties so to
that extent this limitation may not apply to you.
© 2010 Firetide, Inc. All rights reserved. Information subject to change without notice. Firetide, HotPort, and HotPoint are registered trademarks of
Firetide, Inc. Reliable connectivity anywhere, HotView, HotView Pro, MeshBridge, and AutoMesh are trademarks of Firetide, Inc.
In no event will Firetide be liable for any special, incidental,
consequential, punitive or indirect damages whatsoever (including,
without limitation, damages for loss of profits, business interruption,
loss of information, or other pecuniary loss) arising out of the use or
inability to use the product or the performance, interruption or failure of
the product, irrespective of the cause of action, even if Firetide has been
advised of the possibility of such damages. Firetide’s cumulative liability
for all claims arising out of or in connection with this warranty will not
exceed the amount paid by the original End User purchaser to purchase
the product. The amounts payable for the product are based in part on
these limitations and these limitations shall apply notwithstanding the
failure of essential purpose of any remedy. Some jurisdictions do not
allow the exclusion or limitation of incidental or consequential damages,
so to that extent the above limitations or exclusions may not apply to
you.
By using the product the original End User purchaser agrees to and is
bound by these terms and conditions.
In the event that a product fails to meet this warranty and Firetide’s
authorized reseller is notified in writing of such failure within the
warranty period, Firetide shall, at its own discretion, either repair
the product or replace it with the same or a functionally-equivalent
product free of charge. Replacement products may contain refurbished
materials in whole or in part. Firetide will honor this warranty provided
the product is returned through an authorized Firetide reseller or dealer
with shipping charges prepaid, along with a proof of purchase describing
the original purchase date and product serial numbers if applicable.
The authorized reseller must acquire a Return Materials Authorization
(RMA) number from Firetide prior to returning any product. Firetide does
not accept shipments of defective products without shipping charges
prepaid.
Please contact your Firetide dealer for instructions on returning defective
or damaged products for repair or replacement. Do not return products
to Firetide, Inc. Please keep all original packaging materials in the event
they are needed to return the product for servicing.
Firetide, Inc.
140 Knowles Drive
Los Gatos, CA 95032 USA
www.firetide.com
+1 408 399 7771
