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Upsee User Manual
Ensure a copy of the user manual is
supplied with the product. If in any
doubt to the continued safe use of your
Firefly product or if any parts should
fail, please cease using the product
and contact our customer service
department as soon as possible on UK
0800 318265 or ROI 1800 626020.
SECTION 09:
Product Servicing
Servicing of all Firefly products should
only be carried out by technically
competent persons who have been
trained in the use of the product. This
service is free of charge within the
warranty period assuming the product
has been used for the appropriate
intended use. If the product falls
outside of the warranty period, repairs
will be chargeable. We may need to
have the product returned to Firefly
for further inspection which may incur
a small fee for transportation. For all
service related issues contact the
Firefly customer service team on UK
0800 318265 or ROI 1800 626020.
SECTION 9.1:
Assessment and
Prescription,
Precautions and
Contraindications
See videos online at
fireflyfriends.com
for further details.
Precautions
Before purchasing the Upsee you must
be able to answer “yes” to three key
questions. This helps us (and you)
make sure the Upsee is suitable for
your child.
1. Is your child already in a standing /
walking programme?
Your child’s participation in a
physical therapy standing or walking
programme ensures that your child has
developed the necessary skills to get
the most out of using their Upsee.
If your child is not able to participate
in a standing or walking programme,
use of the Upsee is not recommended
as it may cause discomfort or injury to
them or you.
If you are in any doubt about your
child’s level of ability, please consult
your physical therapist for advice.