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User Manual for Firefly Microscope GT820 Version: 2.0
IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
WE
DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
HARDWARE WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES,
FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE.
OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS
THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
How long does this limited hardware warranty last?
The
limited hardware warranty on all Firefly Global products begins on the date of the packing slip, invoice,
or receipt. The warranty period is not extended if a warranted product or any parts are repaired or replaced.
Firefly Global may change the availability of limited hardware warranties, at its discretion, but any changes
will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please contact the store, distributor, or website through which the product
was purchased.
What will Firefly Global do?
Firefly Global or its authorized representative or reseller will repair any Firefly Global hardware products
returned that prove to be defective in materials or workmanship. If Firefly Global or its authorized
representatives are not able to repair the product, we will replace it with a comparable product that is new
or refurbished.
When you contact our authorized representatives or resellers via phone or email, they will issue a Return
Material Authorization Number for you to include with your return. You must return the products in their
original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the
product is lost or damaged in shipment. The repaired or replacement products will be returned to you. The
reseller or authorized representative will pay to ship the repaired or replaced products to you if you use an
address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, the
product will be shipped to you freight collect.
If it is determined that the problem is not covered under this warranty, you will be notified and informed of
service alternatives that are available to you on a fee basis.
