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Firefly DE550/551 User Manual Version: 3.3
If it is determined that the problem is not covered under this warranty, you will be notified and informed
of service alternatives that are available to you on a fee basis.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in
building replacement parts and systems. Refurbished parts and systems are parts or systems that have
been returned to Firefly Global, some of which were never used by a customer. All parts and systems are
inspected and tested for quality. Replacement parts and systems are covered for the remaining period of
the limited hardware warranty for the product you bought. Firefly Global owns all parts removed from
repaired products.
May I transfer the limited hardware warranty?
Limited hardware warranties are not transferable.
