
Service / Maintenance / Warranty
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FIESSLER
E L E K T R O N I K
Service
If you have questions that cannot be answered by reading this operation instruction manual, please contact us directly.
When calling, please have the following dara ready:
-Exact unit type and model
-Serial number(s)
-Symptom of the malfunction and/or fault description
Fiessler Elektronik GmbH & Co. KG
Phone: 0711 / 91 96 97 - 0
Kastellstraße 9
Fax:
0711 / 91 96 97 - 50
D-73734 Esslingen
E-mail [email protected]
Maintenance
The transmitter- and receiver lenses should be cleaned with a soft cotton swab at least once a month.
The spindle of the support should be lubricated with machine oil after 6 months.
The press brake protection systems AKAS® are maintenance-free with the exception of the supports.
On request by the customer, Fiessler Elektronik GmbH & Co. KG carries out the acceptance test and annual inspections.
In addition, seminars providing customers with training in annual inspections are held at regular intervals.
Warranty
The company Fiessler Elektronik GmbH & Co. KG refuses to accept any warranty claims if the device has been opened
or if it has been modified.
Returning a unit
If, in the case of default, the necessity of returning the unit to Fiessler Elektronik arises, it will be very advantageous for a
fast default diagnosis if the following topics are observed and observed:
-exact description of malfunction:
-did you frequently notice malfunctions at the machine where the light curtains are installed?
-any defaults or malfunctions in the past?
-etc..
-which operating mode has been used with this unit?
The more exactly the malfunction is described, the more accurate and faster we can determine it and repair it.
Doku Nr. 1379 Stand 27.1.2017 /Aui