Fiery Fiery EX2101 Installation Manual Download | Manualshive

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4

4-1

On Windows computers

This chapter provides troubleshooting tips.

On Windows computers

Setting up printing on Windows NT 4.0/2000/XP/Server 2003
computers

For information about problems you may encounter using the PostScript Printer
Driver for Windows NT 4.0/2000/XP/Server 2003, see the Adobe README file
(readme.wri) included in English\Prntdrvr\Ps_drvr\Win_NT4x on the User Software
CD. For Windows 2000/XP, see your Windows 2000/XP documentation.

Reinstalling the Adobe PostScript Printer Driver on
Windows 98/Me

If you are reinstalling the Adobe PostScript Printer Driver, delete any previous versions
and related files before installation using the Fiery Printer Delete Utility.

For additional information about problems you may encounter using the Adobe
Printer Driver for Windows 98/Me, see the Adobe README file (readme.wri)
included in English\Prntdrvr\Ps_drvr\Win_9x on the User Software CD.

Problems with the Fiery utilities on Windows computers

If you are experiencing problems with connections for the Fiery utilities, try
the following:

1.

Make sure the TCP/IP networking protocol is enabled.

2.

Make sure the connection is configured correctly for your site.

To check the current configuration, start a Fiery utility and choose Open from the File
menu. Select the Fiery EX2101 and click Modify to see current settings. If the settings
are incorrect, change them in this dialog box.

Chapter 4:
Troubleshooting

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Summary of Contents for Fiery EX2101

Page 1: ...Fiery EX2101 for Xerox 2101 USER SOFTWARE INSTALLATION GUIDE ...

Page 2: ...1 for the supported platforms and network environments It also includes guidelines for setting up UNIX Windows NT 4 0 2000 2003 and Novell NetWare servers to provide printing services to users The Printing Guide describes the printing features of the Fiery EX2101 for Xerox 2101 for users who send jobs from their computers The Job Management Guide explains the functions of the job management utilit...

Page 3: ...FreeForm Fiery Link Fiery Prints Fiery Spark NetWise PrintMe PrintMe Enterprise PrintMe Networks RIPChips ScanBuilder Splash Unimobile Velocity Velocity Balance Velocity Build Velocity Estimate Velocity Exchange Velocity OneFlow Velocity Scan VisualCal WebInstaller WebScan WebSpooler WebStatus and WebTools are trademarks of Electronics for Imaging Inc All other terms and product names may be trade...

Page 4: ...ity to operate this equipment Industry Canada Class B Notice This Class B digital apparatus complies with Canadian ICES 003 Avis de Conformation Classe B de l Industrie Canada Cet appareil numérique de la Classe B est conforme à la norme NMB 003 du Canada RFI Compliance Notice This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and o...

Page 5: ...s including the U S Export Administration Regulations 2 you transfer to the person or entity all of the Software and Documentation including all copies updates upgrades prior versions component parts the media and printed materials and this Agreement 3 you retain no copies of the Software and Documentation including copies stored on a computer and 4 the recipient agrees to the terms and conditions...

Page 6: ...e of the Software by the United States Government is subject to restrictions as set forth in FAR 12 212 or DFARS 227 7202 3 227 7202 4 and to the extent required under U S federal law the minimum restricted rights as set out in FAR 52 227 14 Restricted Rights Notice June 1987 Alternate III g 3 June 1987 or FAR 52 227 19 June 1987 To the extent any technical data is provided pursuant to the Agreeme...

Page 7: ...ring installed options 1 15 Completing the Windows NT 4 0 printer connection 1 19 Setting up PostScript or PCL printing with Windows 2000 XP Server 2003 1 26 Installing the PostScript or PCL printer driver for Windows 2000 XP Server 2003 1 26 Configuring installed options 1 29 Completing the Windows 2000 XP Server 2003 printer connection 1 33 Installing Fiery EX2101 software 1 42 Adobe Acrobat 1 4...

Page 8: ...ader 2 17 Configuring the connection for Command Workstation LE for Mac OS X 2 18 Configuring the connection for Fiery VDP Resource Manager 2 22 Fonts 2 25 Chapter 3 Fiery WebTools Setting up Fiery WebTools 3 1 Using the Installer WebTool 3 2 Chapter 4 Troubleshooting On Windows computers 4 1 Setting up printing on Windows NT 4 0 2000 XP Server 2003 computers 4 1 Reinstalling the Adobe PostScript ...

Page 9: ...y which enables an operator to manage all jobs sent to the Fiery EX2101 Although it may not be the case at all sites the documentation for this product assumes the presence of an operator who controls and manages jobs sent by users from remote workstations NOTE The term Fiery EX2101 is used to refer to the Fiery EX2101 for Xerox 2101 The name Aero is used in illustrations to represent the Fiery EX...

Page 10: ...Adobe Type1 PostScript and 10 TrueType In addition two Adobe Multiple Master fonts are included and are used for font substitution in PDF files Includes 81 PCL fonts 80 scalable fonts and 1 bitmap font Fiery WebTools including WebSetup Windows only Status WebSpooler WebLink Installer WebDownloader and WebScan Command WorkStation Windows only software Command WorkStation LE Mac OS X only software S...

Page 11: ...g PostScript fonts Mac OS only PostScript screen and printer fonts that correspond to the PostScript printer fonts installed on the Fiery EX2101 For a complete list of PostScript fonts installed on the Fiery EX2101 see Appendix B of the Printing Guide PCL Printer Driver Enables you to print to the Fiery EX2101 from Windows computers supports Fiery EX2101 PCL print features Fiery Downloader Enables...

Page 12: ...ed on your computer and allows you to delete them Command WorkStation Windows only Enables you as the operator to control the Fiery EX2101 functions from Windows 98 Me and Windows NT 2000 XP computers To use Command WorkStation see the Job Management Guide Command WorkStation LE Mac OS X only Enables you as the operator to control the Fiery EX2101 functions from Mac OS X computers To use Command W...

Page 13: ...ws you to view manipulate reorder reprint and delete jobs currently spooling processing or printing on the Fiery EX2101 It also allows you to view print and delete the Job Log See the Job Management Guide WebLink Provides a link to another web page provided you have a valid Internet connection See the Printing Guide and the Configuration Guide Installer Allows you to download Fiery EX2101 printer ...

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Page 15: ...onfigure the connection for Fiery utilities and user software Copy additional files from the User Software CD as required Setting up PostScript or PCL printing with Windows 98 Me To set up the Fiery EX2101 as a PostScript or PCL printer you must install the PostScript or PCL printer driver for Windows 98 Me and the corresponding printer description files You must also configure either a local conn...

Page 16: ...ettings and then choose Printers 2 In the Printers window double click the Add Printer icon and click Next 3 Specify printing using a local printer and click Next This procedure describes the installation of a local printer You can modify the connection later according to your network type 4 In the dialog box displaying lists of manufacturers and printers click Have Disk The Install From Disk dial...

Page 17: ... click Finish The necessary files are installed to your computer Configuring installed options After you have completed the printer driver installation you must configure the Fiery EX2101 for the options installed on the copier This allows the Fiery EX2101 to take advantage of the copier options You can configure the options manually or for TCP IP network connections you can use the Two Way Commun...

Page 18: ...s 3 Click the Installable Options tab 4 Select an installed option from the Available Options list 5 Click Add to move the option to the Installed Options list Tray 6 HCF Not Installed Tray 6 HCF Punch Options Not Installed 2 4 Hole Punch Unit 3 Hole Punch Unit Booklet Tray Option Not Installed Installed Folder Tray Option Not Installed Installed NOTE The Booklet Tray Option and Folder Tray Option...

Page 19: ...ons have default settings that were set up in Fiery EX2101 Setup When you update the printer driver with the Two Way Communication feature you allow the Fiery EX2101 to complete the actual setting TO CONFIGURE INSTALLED OPTIONS AND UPDATE PRINT OPTIONS SETTINGS AUTOMATICALLY FOR WINDOWS 98 ME 1 Click Start choose Settings and then choose Printers 2 In the Printers window right click the icon for t...

Page 20: ...rinting through a Novell server the Novell network and file server should be set up before you begin The file server should be configured with a print server and print connection for the Fiery EX2101 For details see your NetWare documentation and the Configuration Guide To print from Windows 98 Me computers over IPX Novell you must first set up IPX SPX protocols and then configure the Fiery EX2101...

Page 21: ...n choose Control Panel 2 Double click the Network icon Make sure that IPX SPX compatible Protocol is listed in the Installed Network Components section For instructions see your Windows 98 Me documentation or contact Microsoft Technical Support 3 Double click the IPX SPX compatible Protocol icon 4 Click the Advanced tab 5 Select Frame Type in the Property list ...

Page 22: ...Do not select Auto Doing so may not select the Frame Type specified on the Fiery EX2101 7 Click OK and close the Network Control Panel 8 When prompted to restart your computer click Yes TO SET UP A PORT FOR IPX NOVELL PRINTING WITH WINDOWS 98 ME 1 Click Start choose Settings and then choose Printers 2 In the Printers window right click the Fiery EX2101 printer icon and choose Properties 3 Click th...

Page 23: ...rint from the computer Setting up SMB printing with Windows 98 Me SMB printing also known as Windows or WINS printing allows you to install the PostScript or PCL printer driver and printer description files on your computer from the Fiery EX2101 using Point and Print and print to a particular connection Hold Print or Direct To set up SMB printing you must have the TCP IP protocol and Client for Mi...

Page 24: ...sing the Find feature on your Windows computer Click Start choose Find and then choose Computer Enter the name of the printer and click Find Now If you cannot locate your Fiery EX2101 contact your network administrator 3 Double click the name of the printer to display enabled print connections NOTE For a description of each print connection see the Configuration Guide 4 Double click the name of th...

Page 25: ...etup inf is selected The path is copied to the Install From Disk dialog box 10 Verify the path is correct and click OK Setting up IPP printing with Windows 98 Me With Internet Printing Protocol IPP print jobs are sent to the Fiery EX2101 over the Internet IPP printing is supported on Windows 2000 XP Server 2003 but can be enabled on Windows 98 Me computers by installing the wpnpins exe client file...

Page 26: ...ick Start choose Settings and then choose Printers 2 In the Printers window right click the icon for the Fiery EX2101 PostScript printer driver and choose Properties 3 Click the Details tab and click Add Port The Add Port dialog box appears 4 Enter the network path for the printer The path for the printer is the IP address or the DNS name followed by ipp and then by the Fiery EX2101 connection you...

Page 27: ...m requires that you log in to your local Windows NT 4 0 computer not the network server domain and that you are a member of the Administrators group The procedure for adding a network printer is similar to adding a port For instructions see Completing the Windows NT 4 0 TCP IP and LPR connection on page 1 19 TO INSTALL THE POSTSCRIPT OR PCL PRINTER DRIVER FOR WINDOWS NT 4 0 1 If you are installing...

Page 28: ...n the dialog box displaying lists of manufacturers and printers click Have Disk The Install From Disk dialog box prompts you for the disk 7 Type the name of the CD ROM drive for example D and click Browse 8 Browse to the English Prntdrvr Ps_drvr Win_NT4x folder and click Open Make sure Oemsetup inf or Oemsetup is selected The path is copied to the Install From Disk dialog box 9 Verify that the pat...

Page 29: ... see the Configuration Guide 13 Click No to postpone printing a Test Page and click Finish When installation is complete the Printers window is displayed with an icon for the newly installed printer Configuring installed options After you have completed the printer driver installation you must configure the Fiery EX2101 for the options installed on the copier This allows the Fiery EX2101 to take a...

Page 30: ...ght click the Fiery EX2101 icon and choose Properties 3 Click the Installable Options tab 4 Select an installed option from the Available Options list 5 Click Add to move the option to the Installed Options list Tray 6 HCF Not Installed Tray 6 HCF Punch Options Not Installed 2 4 Hole Punch Unit 3 Hole Punch Unit Booklet Tray Option Not Installed Installed Folder Tray Option Not Installed Installed...

Page 31: ...Guide TO CONFIGURE INSTALLABLE OPTIONS ON THE FIERY EX2101 FROM THE PCL PRINTER DRIVER 1 Click the Start button choose Settings and then choose Printers 2 Right click the Fiery EX2101 icon and choose Document Defaults 3 Click the Installable Options tab and specify the options installed on the Fiery EX2101 4 Select an installed option from the Available Options list and click Add to move the optio...

Page 32: ...ings that were set up in Fiery EX2101 Setup When you update the printer driver with the Two Way Communication feature you allow the Fiery EX2101 to complete the actual setting TO SET UP TWO WAY COMMUNICATION FOR POSTSCRIPT OR PCL PRINTER DRIVERS FOR WINDOWS NT 4 0 1 Click Start choose Settings and then choose Printers 2 In the Printers window select the icon for the Fiery EX2101 PostScript or PCL ...

Page 33: ...TCP IP and LPR connection After you have installed the PostScript or PCL printer driver and printer driver files complete the setup for the TCP IP and LPR connection as follows Prepare the Fiery EX2101 to accept print jobs using TCP IP and LPR protocols For details see the Configuration Guide Enable LPD printing from the Control Panel For details see the Configuration Guide Configure the computer ...

Page 34: ... PRINTING FOR WINDOWS NT 4 0 1 Open the Properties dialog box for the Fiery EX2101 and click the Ports tab 2 Click Add Port A list of the available port types is displayed 3 Select LPR Port and click New Port If the LPR port is not listed install the TCP IP network protocol and Microsoft TCP IP printing software For more information see your Windows documentation 4 Enter the IP address of the Fier...

Page 35: ...rties dialog box 10 Click the General tab and click Print Test Page When you print your PostScript or PCL files are transmitted over the LPR Port connection to the Fiery EX2101 11 Click OK to close the Printer Properties dialog box Completing the Windows NT 4 0 IPX Novell connection Complete the setup for the IPX Novell connection as follows Configure the Novell network and file server for handlin...

Page 36: ... the Fiery EX2101 To see the print connections you may have to log in to the file server 4 Double click the print connection defined for the Fiery EX2101 5 If the NetWare server does not have a suitable driver for the Fiery EX2101 you may be prompted to set up the printer on your computer Click Yes 6 Click OK to install the Fiery EX2101 PostScript printer driver 7 Follow the procedure starting wit...

Page 37: ...the General tab and click Print Test Page 10 In the printer Job Notes window enter user and job identification information and click OK The Test Page remains listed in the queue window until it is printed The Fiery EX2101 polls the NetWare server for print jobs in the print connection defined for the Fiery EX2101 When you print your PostScript files are spooled to that connection and transmitted o...

Page 38: ...r driver and printer description file To set up printing to a second or third print connection repeat the following procedure Setting up SMB printing on Windows NT 4 0 If you install more than one printer give each a descriptive name during printer driver installation such as Aero Print or Aero Hold so you can easily identify printers BEFORE YOU BEGIN Configure the Fiery EX2101 for SMB printing in...

Page 39: ...feature on your Windows computer Click Start choose Find and then choose Computer Enter the name of the printer and click Find Now If you cannot locate your Fiery EX2101 contact your network administrator 3 Double click the name of the Fiery EX2101 to display enabled print connections NOTE You may be promoted to enter a network password If so enter an arbitrary alphabet letter for Connect As and c...

Page 40: ...ribes installing the printer driver from the User Software CD Subsequent procedures describe setting up the print connection NOTE The procedures for installing PostScript printer drivers on Windows 2000 and Windows XP are similar Windows 2000 illustrations are used and differences noted in the text TO INSTALL THE POSTSCRIPT OR PCL PRINTER DRIVER FOR WINDOWS 2000 XP SERVER 2003 1 On Windows 2000 cl...

Page 41: ... printers click Have Disk The Install From Disk dialog box prompts you for the disk 6 Type the name of the CD ROM drive for example D and click Browse Browse to the English Prntdrvr Ps_drvr Win_2K_XP folder Make sure Oemsetup inf or Oemsetup is selected and click Open 7 Verify the path is correct and click OK The path is copied to the Install From Disk dialog box ...

Page 42: ...d disk NOTE The Digital Signature Not Found window indicates that the printer driver for Windows 2000 does not have a Microsoft digital signature However printing to the Fiery EX2101 is processed correctly click Yes to continue with installation 11 If this is the first printer driver you are installing on the computer you may be prompted to install files from the Windows 2000 CD Insert the CD ROM ...

Page 43: ...e the options automatically Configuring installed options manually The following procedure describes how to manually configure the EX2101 for the options installed on the copier NOTE The following procedures use Windows 2000 illustrations TO CONFIGURE INSTALLABLE OPTIONS ON THE FIERY EX2101 FROM THE POSTSCRIPT PRINTER DRIVER FOR WINDOWS 2000 XP SERVER 2003 1 On Windows 2000 click Start choose Sett...

Page 44: ...3 Hole Punch Unit Booklet Tray Option Not Installed Installed Folder Tray Option Not Installed Installed 6 Click the Advanced tab 7 For Windows 2000 XP Server 2003 you must select and clear the following options Select these options Spool print documents so program finishes printing faster Start printing immediately Print spooled documents first Clear this option Enable advanced printing features ...

Page 45: ...the Start button choose Settings and then choose Printers 2 Right click the Fiery EX2101 icon and choose Print Settings from the File menu 3 Click the Installable Options tab and specify the options installed on the Fiery EX2101 4 Select an installed option from the Available Options list and click Add to move the option to the Installed Options list Tray 6 HCF Not Installed Tray 6 HCF Punch Optio...

Page 46: ...that were set up in Fiery EX2101 Setup When you update the printer driver with the Two Way Communication feature you allow the Fiery EX2101 to complete the actual setting TO SET UP TWO WAY COMMUNICATION FOR POSTSCRIPT OR PCL PRINTER DRIVERS FOR WINDOWS 2000 XP SERVER 2003 1 Click Start choose Settings and then choose Printers 2 In the Printers window select the icon for the Fiery EX2101 PostScript...

Page 47: ...ndows 2000 XP Server 2003 computer for the network type NOTE The procedures for completing the printer connection for Windows 2000 and Windows XP are similar Windows 2000 illustrations are used with relevant Windows XP differences noted To do this See Configure the TCP IP LPR port connection Completing the Windows 2000 XP Server 2003 TCP IP and Port 9100 or LPR printing connection on page 1 34 Con...

Page 48: ...strator for the IP address assigned to the Fiery EX2101 as well as the subnet mask and the gateway address if they are used NOTE The TCP IP protocol should already be installed on the Windows 2000 XP Server 2003 workstation NOTE You can also set up the LPR printing connection by installing Print Services for UNIX which is supplied as an add on Windows component with your Windows 2000 XP Server 200...

Page 49: ...P Printer Port Wizard dialog box and then click Close in the Printer Ports dialog box 8 Click Configure Port in the Properties dialog box The Configure Standard TCP IP Port Monitor dialog box appears 9 If you have LPD printing enabled at the Control Panel select LPR for Protocol and LPR Byte Counting Enabled under LPR Settings NOTE You can also proceed without selecting LPR Byte Counting Enabled u...

Page 50: ... can print to the printer connection selected for Port 9100 printing at the Control Panel 11 Enter the name of the print connection For LPR use print hold or direct For Port 9100 manually enter the following port numbers for each print connection under Raw Settings Fiery EX2101 default 9100 direct 9101 print 9102 hold 9103 12 Click OK to close the Configure Standard TCP IP Port Monitor dialog box ...

Page 51: ...PX printing Set up the IPX connection on the computer NOTE NetWare protocols NWLink IPX SPX Compatible Transport and NetWare client services should already be installed on the Windows 2000 XP Server 2003 computer TO SET UP IPX NOVELL PRINTING FOR WINDOWS 2000 XP SERVER 2003 1 Double click My Network Places 2 Double click NetWare or Compatible Network A list of NetWare servers is displayed 3 Double...

Page 52: ...re server 8 Choose Properties from the File menu and click the Ports tab Verify that the connection to the NetWare queue is listed and selected as a port for the Fiery EX2101 9 Click the General tab and then click Print Test Page 10 In the printer Job Notes window enter user and job identification information and click OK The Test Page remains listed in the queue window until it is printed The Fie...

Page 53: ... as Aero Print or Aero Hold so you can easily identify printers BEFORE YOU BEGIN Configure the Fiery EX2101 for SMB printing in Network Setup Service Setup Windows Setup SMB printing is referred to as Windows Printing in Setup on the Control Panel Map and on the Configuration page For more information see the Configuration Guide TO SET UP SMB PRINTING ON WINDOWS 2000 XP SERVER 2003 1 Open My Netwo...

Page 54: ...d then click OK Enter the port name as follows Aero print where Aero is the name of the Fiery EX2101 and print is the printing connection 8 In the dialog box displaying lists of manufacturers and printers click Have Disk You will now install the printer driver from the User Software CD 9 Enter the name of the CD ROM drive and browse to the English Prntdrvr Ps_drvr Win_2K_XP folder 10 Make sure Oem...

Page 55: ...2101 for TCP IP printing 2 Make sure the Fiery EX2101 is configured for IPP printing For more information see the Configuration Guide 3 Specify the printing destination on your computer TO SET UP IPP PRINTING WITH WINDOWS 2000 XP SERVER 2003 1 On Windows 2000 click Start choose Settings and then choose Printers On Windows XP click Start and choose Printer and Faxes 2 Double click the Add Printer i...

Page 56: ...d printers 8 Click OK 9 Specify whether you want to make the Fiery EX2101 the default printer and click Next 10 Click Finish Installing Fiery EX2101 software From the User Software CD you can install the following Fiery utilities and user software Fiery Downloader Fiery VDP Resource Manager Hot Folder application optional Fiery Spooler EFI Job Monitor Fiery Printer Delete Utility Command WorkStati...

Page 57: ...obe Acrobat In Command WorkStation the DocBuilder Pro feature available as an option and PitStop software plug in work with Adobe Acrobat 5 0 To use DocBuilder Pro you must install Adobe Acrobat 5 0 the PitStop plug in and Command WorkStation If you have purchased the DocBuilder Pro option the Acrobat application is included on the Adobe Acrobat for DocBuilder Pro CD NOTE If Adobe Acrobat is insta...

Page 58: ...R DELETE UTILITY 1 Click Start choose Programs and then choose Fiery 2 Click FieryPrinterDeleteUtility The Fiery Driver Uninstall Tool dialog box appears If any Fiery EX2101 printer drivers are found on your computer they are displayed 3 To delete any of the displayed printers select the printer name and click Delete 4 Click OK to delete the selected printer driver 5 Click OK to restart or to dele...

Page 59: ... Command WorkStation on page 1 45 Configuring the connection for Fiery VDP Resource Manager on page 1 51 BEFORE YOU BEGIN Print the Configuration page from the Control Panel This page contains information necessary for configuring the connection such as the IP address For TCP IP installations you can use the DNS name of the Fiery EX2101 instead of the IP address Make sure the Fiery EX2101 is alrea...

Page 60: ...helps you locate the Fiery EX2101 if it is not on the same local subnet as your computer 2 Start Command WorkStation The Available Servers dialog box appears All servers found in the local subnet are displayed 3 If no Fiery EX2101 servers were found click the Manual tab to search by DNS name or IP address Click Add to add the server to the Available Servers list ...

Page 61: ...ced to search by either a range of IP addresses or the IP address and subnet mask 5 Click Search All available servers are displayed in the Available Servers list 6 Select the Fiery EX2101 server you want to use and click Add The selected Fiery EX2101 server is displayed in the Login Server dialog box ...

Page 62: ...k Log In Your computer is connected to the server To modify the Command WorkStation connection to the Fiery EX2101 you must remove the server from the Login Server list and follow the preceding procedure for configuring the connection TO CONFIGURE THE CONNECTION FOR FIERY UTILITIES 1 Start the utility for which you want to configure a connection 2 Click OK ...

Page 63: ...ers _ space tab Protocol Choose the type of network protocol you are using from the menu NOTE Fiery utilities are not supported over IPX SPX Command WorkStation is supported on Windows computers over TCP IP Server Name Enter the IP address or DNS name of the Fiery EX2101 New Device Enter the name of the device the Fiery EX2101 is connected to EX2101 NOTE The New Device name is case sensitive type ...

Page 64: ...server or network such as a server name or IP address If you change Fiery EX2101 Setup information do so before reconfiguring the connection TO MODIFY THE CONFIGURATION FOR FIERY UTILITIES 1 To edit information for an Fiery EX2101 in the list of available servers select the Fiery EX2101 by its nickname and click Modify 2 Make the necessary changes in the Modify Server Settings dialog box and click...

Page 65: ...formation see the Printing Guide TO CONFIGURE THE CONNECTION FOR FIERY VDP RESOURCE MANAGER 1 Click Start choose Programs and then click Fiery VDP Resource Manager in the Fiery folder The Available Servers dialog box appears with all Fiery EX2101 servers in the local subnet displayed 2 To locate a server by its IP address click the Manual tab Enter the IP address and click Add The server appears i...

Page 66: ...he information in the From IP and To IP fields Click Add and then click Search To search by IP address and subnet mask enter the information in the From IP and Subnet fields Click Add and then click Search All available servers will be displayed in the Available Servers dialog box 6 Select the servers you want and click Add All connected servers are displayed in the Fiery Servers list in the Fiery...

Page 67: ...nection for Job Monitor Use Job Monitor to monitor the status of Fiery EX2101 servers and view information about the print jobs sent to them For information on using Job Monitor see the Job Monitor help file by clicking Help in the Job Monitor menu bar TO CONFIGURE THE CONNECTION TO FIERY EX2101 SERVERS 1 On Windows 98 Me NT 4 0 2000 click Start choose Settings and then choose Printers On Windows ...

Page 68: ...the screen and establishes a connection to the Fiery EX2101 If you have installed and configured printer drivers for more than one copier Job Monitor automatically establishes connections to all the Fiery EX2101 engines 6 Click Update 7 Click OK The Job Monitor icon appears both on the desk top and in the Windows taskbar of your computer Server bar ...

Page 69: ...to the appropriate location TO COPY THE PRINTER DESCRIPTION FILES 1 On the User Software CD open the English Prntdrvr Ps_drvr folder Select the folder that corresponds to the system you are using Windows 98 Me English Prntdrvr Ps_drvr Win_9x_ME Windows NT 4 0 English Prntdrvr Ps_drvr Win_NT4x Windows 2000 XP English Prntdrvr Ps_drvr Win_2K_XP 2 Copy the printer description file for your Fiery EX21...

Page 70: ......

Page 71: ... the User Software CD you can download printer drivers from the Fiery EX2101 with the Installer WebTool if the site administrator has enabled Internet access to the Fiery EX2101 For instructions see Using the Installer WebTool on page 3 2 After you download the printer files the installation process is identical to installing from the User Software CD Setting up the Fiery EX2101 as a PostScript pr...

Page 72: ... the on screen instructions The AdobePS Installer installs the Adobe PostScript printer driver and the printer description file that corresponds to the Fiery EX2101 NOTE If you operate the Fiery EX2101 in a copy shop quick print shop or service bureau provide your customers with copies of the printer driver printer description file as well as any relevant documentation This ensures that jobs they ...

Page 73: ...s displayed in the Select a PostScript Printer list in the form of server name _ print connection NOTE Only the print connections Direct Hold and Print that have been enabled in Setup are displayed in the Chooser 4 Select an Fiery EX2101 connection from the Select a PostScript Printer list and click Create Select the correct printer description file for your printer NOTE You must set up each print...

Page 74: ...S X printer drivers and printer description files The User Software CD contains the following software for Mac OS X PPD Installer installs the PostScript Printer Description files PPDs necessary to print from Mac OS X Language folders contain copies of the printer description files that are installed by the PPD Installer It is not necessary to open these folders or install them manually on your co...

Page 75: ...re CD 5 Click the OS X Installer icon to start installing printer description files 6 Follow the on screen instructions The OS X Installer installs the printer description files that correspond to the Fiery EX2101 After you have completed installation restart your computer Setting up the Fiery EX2101 in the Print Center After you install the printer description files you must set up the Fiery EX21...

Page 76: ... Startup disk Application The Print Center starts 2 Click Add in the Printer List dialog box 3 Choose AppleTalk or IP printing from the menu 4 For AppleTalk choose the AppleTalk Zone and then choose the name of the Fiery EX2101 If the zone is not listed as the Default Zone or one of the Recent Zones select AppleTalk Network and select the zone and then click Choose ...

Page 77: ...ueue Name NOTE Enter the printer Queue Name for the print connection You cannot use the same Queue Name for more than one printer 5 For Printer Model select the appropriate manufacturer name and then select the file for the Fiery EX2101 PPD 6 Click Add TO SET UP THE FIERY EX2101 IN THE PRINT CENTER ON A NON ENGLISH SYSTEM 1 Double click Print Center in Utilities under Startup disk Application The ...

Page 78: ...If the zone is not listed as the Default Zone or one of the Recent Zones select AppleTalk Network and select the zone and then click Choose For IP Printing enter the IP address or DNS name of the printer for Printer s Address clear Use default queue on server and then enter the print connection for Queue Name NOTE Enter the printer Queue Name for the print connection You cannot use the same Queue ...

Page 79: ...d the Fiery EX2101 name from the right column NOTE These files are located on your hard drive in System Library Printers PPDs Contents Resources 7 Click Choose 8 Click Add in the Printer List window For more information about adding printers see your Mac OS X documentation Language File name Dutch nl lpro English en lproj French fr lproj German de lproj Italian it lproj Portuguese pt lproj Spanish...

Page 80: ...your printer in the Printer List 3 Choose Show Info from the Printer menu 4 Choose Installable Options from the menu 5 In the Printer Info dialog box choose the appropriate settings Tray 6 HCF Not Installed Tray 6 HCF Punch Options Not Installed 2 4 Hole Punch Unit 3 Hole Punch Unit Booklet Tray Option Not Installed Installed Folder Tray Option Not Installed Installed 6 Click Apply Changes ...

Page 81: ...e User Software CD in the CD drive and double click the Installer icon of the item you want to install then follow the instructions in the installer dialog boxes 2 If prompted click Quit to close the software installer TO UNINSTALL MAC OS SOFTWARE 1 Locate the System folder on your hard disk 2 Inside the Extensions folder locate MRJ Libraries and remove it or move it to another folder 3 Inside the...

Page 82: ...e MRJ folder on the User Software CD and double click Installer 2 Read the Apple Computer Inc License Agreement and click Agree to install the software 3 Click Install 4 Click Quit You are now ready to configure the connection to the Fiery EX2101 We recommend that you install the MRJ provided on the User Software CD and use it with the Fiery EX2101 software If you have a newer version of MRJ such ...

Page 83: ...the Apple Extras folder on your hard disk On Mac 9 x locate the Apple Extras folder inside the Applications folder on your hard disk 4 Inside the Apple Extras folder locate Mac OS Runtime for Java and remove or move it to another folder 5 Restart your computer Configuring a connection for Fiery Spooler Before you begin print a Configuration page from the Control Panel and note the IP address of th...

Page 84: ...Enter the appropriate information for the Fiery EX2101 Name Enter the IP address or DNS name of the Fiery EX2101 New Device Enter the name of the device that the Fiery EX2101 is connected to EX2101 NOTE This device name appears in the Printer Setup section of the Configuration page ...

Page 85: ... EX2101 software and fonts 5 When you have entered all the information click Add 6 With the device name selected click OK The Fiery EX2101 is displayed in a list of configured servers Fiery EX2101 name and device name EX2101 ...

Page 86: ...cific Fiery EX2101 Setup information before configuring the connection TO MODIFY THE CONFIGURATION 1 To edit information for an Fiery EX2101 select the Fiery EX2101 by its IP address or DNS name and click Modify Edit information in the Settings dialog box as necessary and click OK 2 To add a new Fiery EX2101 click Add Configure the Settings dialog box as outlined in steps 4 through 6 in the previo...

Page 87: ... Configuration page from the Control Panel and note the AppleTalk zone of the Fiery EX2101 TO SPECIFY AN FIERY EX2101 CONNECTION 1 Double click the Fiery Downloader icon 2 Select the AppleTalk zone in which the Fiery EX2101 is located from the AppleTalk Zones list The available servers are displayed in the Servers list 3 Select the Fiery EX2101 in the Servers list Fiery EX2101 name and device name...

Page 88: ...Downloader dialog box appears For information on how to use Fiery Downloader see the Printing Guide Configuring the connection for Command Workstation LE for Mac OS X The first time you start Command Workstation LE you are prompted to configure the connection to the Fiery EX2101 ...

Page 89: ...lps you locate the Fiery EX2101 if it is not on the same local subnet as your computer 2 Start Command WorkStation LE The Available Servers dialog box appears All servers found in the local subnet are displayed 3 If no Fiery EX2101 servers were found click the Manual tab to search by DNS name or IP address Click Add to add the server to the Available Servers list ...

Page 90: ...anced to search by either a range of IP addresses or the IP address and subnet mask 5 Click Search All available servers are displayed in the Available Servers list 6 Select the Fiery EX2101 server you want to use and click Add The selected Fiery EX2101 server appears in the Login Server dialog box ...

Page 91: ...g box appears 8 Select a key for Administrator Operator or Guest Your computer is connected to the server To modify the Command WorkStation connection to the Fiery EX2101 you must remove the server from the Login Server list and follow the preceding procedure for configuring the connection ...

Page 92: ...lows you to view and delete all global objects used in variable data printing For more information see the Printing Guide TO CONFIGURE THE CONNECTION FOR FIERY VDP RESOURCE MANAGER 1 Click Fiery VDP Resource Manager in the Fiery folder All servers you connected to previously are displayed If no servers are displayed you can locate and add them ...

Page 93: ...om the Server menu The Available Servers dialog box appears with all Fiery EX2101 servers located in the subnet displayed 3 Click the Manual tab to locate a Fiery EX2101 server by its IP address Enter the IP address and click Add Fiery EX2101 name and device name EX2101 ...

Page 94: ...either a range of IP addresses or the IP address and subnet mask 5 Click Add and then click Search All VDP servers located appear in the Available Servers dialog box 6 Select the servers you want and click Add The selected servers appear in the list of VDP servers in the Fiery Variable Data Resource Manager dialog box ...

Page 95: ...er Fonts folder You can copy the printer fonts to a folder of your choice NOTE In the System Folder Fonts folder when displayed by Kind screen fonts are displayed as type Font Suitcase and PostScript printer fonts are displayed as type PostScript font TO INSTALL SCREEN AND PRINTER FONTS 1 On the User Software CD double click the Fonts icon to start the Fonts installer 2 Click Install By default th...

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Page 97: ...nter Setup You must also prepare each user s computer to communicate with the Fiery EX2101 over the Internet or intranet For more information about Network Setup and Printer Setup see the Configuration Guide TO SET UP CLIENT WORKSTATIONS FOR FIERY WEBTOOLS 1 Enable TCP IP networking 2 Make sure the workstation has a valid unique IP address 3 Make sure a supported Internet browser is installed on t...

Page 98: ...ALLER WEBTOOL 1 Start your Internet or intranet browser and enter the DNS name or IP address of the Fiery EX2101 2 Select a login level enter a password if required and then click OK No password is required to log in as Guest If the Administrator has configured Guest access any user has full access to the Installer WebTool while logged in as Guest 3 Click Installer 4 Under the name of your operati...

Page 99: ... Mac OS computers if the Printer Driver folder was not automatically decoded and decompressed start the utility that performs that function 7 For Windows computers double click the Prntdrve exe file browse to the location where you want to install the folder and click Next The folder is installed to the location you specified 8 Install the appropriate printer driver for your operating system For i...

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Page 101: ...s and related files before installation using the Fiery Printer Delete Utility For additional information about problems you may encounter using the Adobe Printer Driver for Windows 98 Me see the Adobe README file readme wri included in English Prntdrvr Ps_drvr Win_9x on the User Software CD Problems with the Fiery utilities on Windows computers If you are experiencing problems with connections fo...

Page 102: ...eate a new folder and name it Uninstalled Fonts This folder must be located outside of the System Folder 3 Move fonts you are not using from the System Folder Fonts folder to the Uninstalled Fonts folder 4 Install the fonts from the User Software CD to a folder called CD fonts Copy the fonts to the System Folder Fonts folder 5 Create aliases to the System Folder Fonts folder and the Uninstalled Fo...

Page 103: ...e a new folder and name it Uninstalled Fonts 3 This folder must be located outside of the System Folder 4 Move fonts you are not using from the hard drive System Library Fonts folder to the Uninstalled Fonts folder 5 Install the fonts from the User Software CD to a folder called CD fonts Copy the fonts to the hard disk System Library Fonts folder 6 Create aliases to the hard disk System Library Fo...

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Page 105: ...1 45 D device name 1 50 2 14 DNS name 1 20 1 45 2 14 DocBuilder Pro x Domain Name Server see DNS E EPS files xi Ethernet 100BaseTX cable x Ethernet SNAP frame type x F Fast Ethernet 100BaseTX cable x Fast Ethernet 10BaseT cable x Fiery Downloader 1 42 EPS files xi installing for Mac OS 2 11 installing for Windows 1 42 overview xi PDF files xi Fiery Printer Delete Utility 1 44 Fiery Spooler xi conf...

Page 106: ...tion 1 42 fonts for Mac OS 2 11 Mac OS software 2 11 PCL printer driver Windows 98 Me 1 1 PostScript printer driver for Mac OS 9 2 2 PostScript printer driver for Mac OS X 2 5 screen and printer fonts 2 25 software for Mac OS 2 11 software for Windows 1 42 installing Adobe Acrobat 1 43 IP address 1 50 IPP printing setup on Windows 2000 XP 1 41 to 1 42 on Windows 98 Me 1 11 to 1 12 IPX printing for...

Page 107: ... Chooser 4 2 4 3 Windows 98 Me 1 3 Windows 2000 XP 1 28 Windows NT 4 0 1 14 Print Center selecting the server in Mac OS X 2 5 setting up server in Mac OS X 4 3 Printer Driver installable options Windows 2000 XP 1 29 Windows 98 Me 1 4 1 16 printer drivers deleting 1 44 printer drivers see PostScript printer drivers Printer Info Options specifying from Mac OS X printer driver 2 10 printer setup Mac ...

Page 108: ...eshooting 4 1 Windows 2000 XP Server 2003 IPX 1 37 to 1 38 PostScript printer driver 1 26 to 1 31 printing requirements 1 33 setting up PostScript printing 1 26 troubleshooting 4 1 Windows 98 Me PCL printer driver 1 1 printing requirements 1 6 setting up PostScript printing 1 1 SMB printing 1 9 troubleshooting 4 1 Windows NT 4 0 IPX 1 23 IPX SPX 1 21 PostScript printer driver 1 13 to 1 15 printing...

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