L011-80
Rev.
C0
2020-11-05
Page
13
of
17
Reference Information:
Carrying Case
The carrying case used for shipping is intended to be used as a protective case during shipping, storage and transport of the
system. It has been designed to protect the system from damage. It is lined with a foam interior which has been customized to
hold the microTargeting™ Controller Power Assist System components. There is available space to add additional equipment if
desired, the foam is pre-cut and additional compartments may be made by removing appropriate foam sections. The carrying
case is not intended for use as a sterilization case, none of the components of the microTargeting™ Controller Power Assist
System require sterilization. The foam lining of the case cannot be cleaned. If it becomes soiled or contaminated, contact FHC
for a replacement lining.
Inspection
All FHC products undergo a rigorous quality assurance inspection at the factory but should be carefully inspected before use.
If any exterior damage to the shipping carton is noted, the instrument should be inspected for obvious physical damage. The
contents of each package should be physically checked against the list in the inventory section to ensure all parts have been
received.
Warranty
All FHC products are unconditionally guaranteed against defects in workmanship for one year from date of shipment as long as
they have been exposed to normal and proper use. Even though the one year warranty may have expired, please contact our
service department before attempting any repairs or alterations. Many of these repairs will still be performed at the factory at no
charge to the customer.
Service/Repairs
Should service be required, please contact our service department for return instructions at 1(800)326-2905 or
+1-207-666-8190. Carefully pack the instrument and all accessories in the provided carrying case before returning.
All returns must be clean and free of biological contamination.
Please include a note indicating:
1. The Returned Material Authorization (RMA) Number provided by the service department
2. The name and contact information of a person to contact if questions arise.
3. The “symptoms” indicating that repair is necessary.
4. A statement that the instrument is being shipped free of any biological contamination.
Preventive Maintenance
The components of the drive accessories are not user repairable or serviceable. For continued optimal performance,
contact FHC to arrange a periodic preventive maintenance service. In most cases, this can be done on site. FHC
recommends an annual preventive maintenance contract for this purpose. Included with a preventive maintenance
contract are free firmware upgrades for functional enhancements as they become available and free service and repair
should any problems arise.
End of Life Disposal
In order to be environmentally responsible, the microTargeting™ Controller Power Assist System should not be
disposed of in a landfill or with municipal waste. FHC will gladly recycle the system once it has reached its end of
life in an environmentally responsible manner. Please contact your local FHC representative for instructions on
where to return the microTargeting™ Controller Power Assist System.