DigiDeck digital video recorder
Manual, Fast Forward Video, Inc. Revised 1/20/04
19
DigiDecK
digital video recorder
™ Troubleshooting Guide
PROBLEM
POSSIBLE SOLUTION
NO POWER:
1)
check the power supply,
2)
check all connections. Ensure good AC input.
NO SOUND:
If you connect the DigiDeck audio output or input to a unbalanced device, you must
make sure that you have a transformer that converts the balanced signal to an
unbalanced one.
1)
The reference signal may be weak, as in the case of looping video.
2)
Make sure genlock is enabled (Menu setting PLAYBACK - GENLOCK) and
reference input cable is connected. Re-boot.
GENLOCK:
Non-Functional
Won't Lock During the
Play Function
1)
Make sure all of the cables / signals are selected BEFORE going into play mode.
2)
Try setting the H sync adjustment back to the default or middle position.
FRONT PANEL:
Won't Respond
1)
Examine cable / connections from the front panel circuit card to video card.
2)
Wait until the DigiDeck boots up and the question mark next to the drive icon on the
touch screen changes to a percentage value.
Go to RECORD menu, confirm "INPUT" is switched to the input you are using
(Composite, Component, or Optional SDI).
It is possible that you recorded a bad frame of video. Make sure all cables /
connections are good and check your source. Try re-recording the material.
Compression should be 4:1or above!
VIDEO:
No Signal
Scrambled or Distorted
Composite Out Is B&W
Signal
Go to PLAYBACK Menu, switch "OUTPUT" from RGB to COMPONENT.
LOOP PLAY:
Not Functioning
Properly. The
Sequence Plays
Then Suddenly Stops
1)
After setting up your playlist, be sure to enable the LOOP PLAY: On function under
the PLAYBACK menu.
2)
If you are using a very low compression ratio, choose RECOVER under SETTINGS /
UNDERRUN menu.
3)
Check the setting under the SETTINGS / PERSONALITY menu, you must select
"Native" mode before recording material or attempting a loop play (Playlist is not
available in BVW mode).
DUAL DECK:
Operates On One
Channel, the Other
Does Not Respond
Check for loose connections. There are two cables leading from the power supply: one
should be connected to each of the video cards. Select channel one or channel two on
the highlighted front panel.
One Channel Records
and Plays, the Other
One Won't
If you install your own drives, make sure you set the SCSI ID jumpers for each channel
beginning with "0." For Example: A Dual Deck with two internal hard drives should be
set to "0" for channel one and "0" for channel two since each channel is independent.
RECORDING:
Deck will
only record one frame
of video
Go to RECORD menu, turn "SINGLE FRAME RECORD" off.
PLAYBACK:
Color
flashes in and out
Go to PLAYBACK Menu, turn "Genlock" off.
Check all cables and cable connections.
Check all of your settings. Check the settings of any equipment
hooked up to the DigiDeck. Turn power off, wait, and then power on.
NEVER FORCE A CABLE ON OR OFF.