Fetco PEL0101, User Manual

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FETCO P
RODUCT
W
ARRANTY IN THE
U.S.A.
AND
C
ANADA
New machines that have been manufactured by Fetco and all parts thereof are conditionally warranted to the original user
by Fetco to be free from defects in material and workmanship under normal use.
S
ERVICE AS
F
OLLOWS
:
Freezer / Slush Machine and all components unless specified below
–
2 years parts, 1 year labor (proof of purchase and serial number required),
Electronic board - 3 years parts
Compressor- 5 years parts
During the warranty period, FETCO at its option and after inspection, repair or replace defective unit with no charge for
parts or bench labor. This warranty excludes plastic parts, rubber gaskets or any other wear items. This warranty period
starts from the date of purchase (proof of purchase required).
Bench labor does not include service agent’s travel time, or
cost of shipping to and from the service station.
The buyer shall give prompt notice to Fetco for any claim to be made under warranty via telephone at
(1-800-660-0035)
or via email to techsupport@fetco.com .
Technical support will diagnose the problem over phone and upon request of Fetco, the defective parts/equipment shall
be shipped prepaid to Fetco with a Return Authorization (RA) number.
W
HAT IS NOT COVERED
:

W
ARRANTY DOES NOT APPLY TO MACHINES OR ANY PARTS WHICH HAVE BEEN SUBJECT TO ANY ACCIDENT
,
MISUSE
,
NEGLECT
,
ALTERATION
,

U
SE ON INCORRECT VOLTAGE
,
IMPROPER VENTILATION
,
DAMAGE CAUSED IN TRANSIT
,
IMPROPER INSTALLATION
OR OPERATION
,

I
MPROPER MAINTENANCE OR REPAIR
,
FIRE
,
FLOOD OR ACTS OF GOD

T
HIS WARRANTY DOES NOT COVER NORMAL PREVENTIVE MAINTENANCE AND CLEANING SUCH AS
,
BUT NOT LIMITED
TO
,
CONDENSER CLEANING
,
HIGH PRESSURE SWITCH RESET
,
COTTER PIN REPLACEMENT
,
O
-
RINGS
,
SEALS OR
LIGHT BULB REPLACEMENT
.

T
HIS WARRANTY DOES NOT COVER PLASTIC PARTS
,
RUBBER PARTS OR ANY OTHER WEAR ITEMS

T
HIS WARRANTY DOES NOT COVER ANY SEALED SYSTEM THAT HAS BEEN BROKEN INTO
(
EX
. G
EAR MOTOR
,
COMPRESSOR
)

T
HIS WARRANTY DOES NOT COVER ANY PART OR ASSEMBLY THAT HAS BEEN ALTERED
,
MODIFIED OR CHANGED

T
HIS WARRANTY DOES NOT COVER UNIT WHOSE REFRIGERATION SYSTEM IS MODIFIED

T
HIS WARRANTY DOES NOT COVER THE COSTS OF REPAIRS MADE OR ATTEMPTED BY ANYONE WITHOUT PRIOR
AUTHORIZATION BY
FETCO
OR ITS AUTHORIZED PARTNERS SERVICE DEPARTMENT

T
HIS WARRANTY DOES NOT COVER MACHINE MAINTAINED WITHOUT THE REQUIRED AIR CLEARANCE ON ALL SIDES
,
OR LOCATED IN CLOSE PROXIMITY TO HEAT PRODUCING OR POWDER EQUIPMENT

T
HIS WARRANTY DOES NOT COVER UNIT OR PART FAILURE CAUSED BY WATER CONDITIONS

T
HIS WARRANTY DOES NOT COVER TEMPORARY NON
-
FUNCTIONING CONDITIONS WHICH CAN OCCUR WITH NORMAL
USE AND WHICH CAN BE READILY REMEDIED BY THE USER BY REFERRING TO THE USERS INSTRUCTIONS OR
CALLING
FETCO
OR ITS AUTHORIZED PARTNERS
.
The model and serial number shall be supplied to the service department of FETCO along with the defective parts or unit.
The dealers, distributors, employees and agents of FETCO are not authorized to modify this warranty neither written nor
oral or to add warranties that are binding to FETCO .