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© Ferno-Washington, Inc. 234-1862-03 July, 2001
Model 27-1 First-Call Cot
Users’ Manual
9 - FERNO CUSTOMER SERVICE
Customer service and product support are
important aspects of each Ferno product.
For assistance with the cot, contact Ferno
Customer Service.
Please have the serial number of your Ferno cot
available when calling Customer Service, and
include it in all written communications.
Ferno-Washington, Inc.
70 Weil Way
Wilmington, OH 45177-9371
U.S.A.
Telephone .... 800.733.3766
Fax ............... 937.382.1191
8 - LIMITED WARRANTY
Limited Warranty Summary
Ferno-Washington, Inc. (Ferno), warrants the products we manufacture to be free from defects in material
and workmanship for one year except as follows:
(A) External finishes (gelcoat, decals, paint, etc.) are warranted for 90 days.
(B) Soft goods (webbing, vinyl, fabric, foam, etc.) are warranted for 90 days.
(C) Repairs and services are warranted for 90 days or until the end of the time period(s) above, whichever
comes last.
This limited warranty applies when you use and care for the product properly. If the product is not used and cared
for properly, the warranty is void. The warranty period begins the day the product is shipped from Ferno or the day
you receive it if you have proof of the delivery date. Shipping charges are not covered by the limited warranty. We
are not liable for shipping damages or damages sustained through using the product.
Limited Warranty Obligation
If a product or part is proven to be defective, Ferno will repair or replace it. At our option, we will refund the product’s
purchase price. The purchaser accepts these terms in lieu of all damages.
This is a summary of the limited warranty. The actual terms and conditions of the limited warranty,
and the limitations of liability and disclaimers, are available upon request by calling 800.733.3766
or 937.382.1451.
Serial Number ________________________