Ferno B-lock head immobiliser User And Maintenance Manual Download Page 13

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B-lock head immobiliser

8 - WARRANTY

8.1 Warranty Terms and Conditions

Ferno's products are guaranteed against manufacturing

defects for a period of 24 months from the date on the Ferno

s.r.l. shipping document.
Ferno guarantees its spare parts for a period of 12 months.
During the warranty period, Ferno will repair and/or replace

any parts found to have manufacturing defects free of

charge, excluding the costs of labour, travel, transport, and

packaging.
The warranty does not cover consumables or parts subject

to wear and tear due to normal use of the product, all parts

typically subjected to sliding or rolling friction (bearings,

brushes, lubricants, shoes, tracks, etc.), parts potentially

exposed to oxidation or corrosion (copper or metal alloy

contacts, electrical, electronic and mechanical equipment),

and batteries.

The surface finishes (gelcoat/resin, paint, powder paint,

decals, tape, inscriptions, etc.) are guaranteed for 90 days.
Repairs are performed by trained technical staff at the Ferno

s.r.l. site in Via Zallone 26- 40066 Pieve di Cento (BO), Italy

or at the Customer's premises if suitable arrangements with

Ferno s.r.l.'s Customer Service have been made.
Technical support at the Customer's premises must be

arranged beforehand and involves a refund of costs incurred

and documented on request. For information on the costs of

technical support, please contact the relevant department at

Ferno s.r.l..
Repairs are guaranteed for 6 months from the date of

repair. This warranty applies only when the product is used

according to the instructions in the user manual provided.

Misuse and negligence invalidate this warranty.
The warranty is valid from the day the product is shipped

from Ferno s.r.l., and the shipping costs are not covered by

this warranty. Ferno s.r.l. is not liable for damages incurred

during shipment or due to misuse of the product.
Products sold by Ferno s.r.l. that do not bear the Ferno

trademark are covered by the warranty of the original

manufacturer. Ferno s.r.l. does not extend the warranty

periods of other manufacturers; Ferno s.r.l. assumes no

responsibility for products manufactured by others.

The warranty is rendered null and void in the case of:
- failure to observe the operating instructions,
- misuse,
- inappropriate use or handling,
- repairs by non-authorised persons,
- damage during transport due to improper packaging of

items returned by the user,
- inadequate maintenance,
- failure to use original spare parts.
In cases not covered by the warranty, Ferno will not cover

the transport costs for sending or returning the product.

8.2 Limitation of liability

If a product is found to be defective, Ferno s.r.l. will repair

and replace it, or, at our own discretion, refund the purchase

price. Under no circumstances can Ferno s.r.l. be held liable

for more than the selling price of the product. The buyer

accepts these conditions for all types of damage. Ferno s.r.l.

does not offer other warranties, either express or implied, or

any implied warranties of saleability or fitness for a particular

purpose for its own products, or those manufactured
by others. In case of infringement of the limited warranty,

any legal actions must be filed within one year from the

date on which the infringement was, or should have been,