FAQ • VIMBLE 2A
TROUBLESHOOTING
1) The gimbal vibrates with buzz and does not work properly. How do I solve this
problem?
a)
Make sure to unlock all axes and properly balance the gimbal before
powering on.
b)
Adjust the motor strength with the Feiyu ON application.
2) My gimbal is not being horizontal or drifts slowly by itself, etc.
Initialize the gimbal: Press the power/function button five times quickly to enter
initialization mode. Lie down the gimbal on a flat surface and keep it still. Wait
for the indicator to turn into flashing blue light from solid blue. Single press the
function button to finish the initialization.
3) My gimbal keeps vibrating. How do I resolve this?
Make sure to tighten up the camera with the adapter; Make sure the gimbal stays
still when turning it on; Adjust the motor strength to proper values.
4) Why does the gimbal automatically power off after a few minutes of use?
a)
Low battery. If the red light flashes three times repeatedly, it means the battery
of the gimbal is low.
b)
Protection mode.
• When the handle is not being held, the gimbal will shut down to protect
itself;
• The gimbal is not balanced and the motors overheat;
• Make sure to unlock all axes.
5) When I double-press the trigger button, the gimbal does not go back to
normal position completely or goes back very slowly. What should I do?
Initialize the gimbal and decrease the dead zone of the pan axis.
6) My phone is able to detect the Wi-Fi signal of the GoPro but the Feiyu ON app
cannot. How do I fix this?
Make sure the camera is not connected to another device. For example, the GoPro
App or a remote control, etc.
7) What should I do if the App cannot detect the Bluetooth signal of the gimbal?
Make sure the gimbal is not connected to another device (the indicator flashes
green every few seconds); If it is connected to another device, you need to first
disconnect it or reset the Bluetooth connection.
Alternatively, you can try establishing the connection somewhere else with no
Bluetooth device around.
If there is a Ricca action camera near you, please turn it off.